Choice Auto Center

For some reason Unilocal isn’t showing or «recommending» my boyfriend’s review. (Look for Rob’s review under not recommended.) We’ve put more than $ 8,000 in repairs into a $ 10,000 Saab purchased from Choice, just to keep it on the road. No, we didn’t do our due diligence and have an independent mechanic vet the car before purchase — our mistake. We trusted the mechanic that services Choice Auto … second mistake. A possible resolution? Choice offered to do any repairs (at their «mechanic») for half off. That would be the third mistake, if we took them up on it. Stay away!
(Looks like Rob’s review is under Choice Auto Center Service — another pathetic joke of a business.)

I co-​signed a 5-​year loan for my son to help him purchase a 2006 Saab from Choice about 9 months ago. The problems began the day after he drove it home and we have put thousands of dollars into the car since (in addition to a ton of free labor, as he is in auto mechanics’ school and he and his instructor have worked on it a lot) … the tires needed replacing right away, there were rusted-​out parts throughout, including some that snapped off during an alignment that it sorely needed (it then needed another alignment), and basically, things I’d never heard of needing replacing have had to be replaced. I mean, we just had to replace the DASHBOARD because the fuel gauge wouldn’t read properly. As soon as that was done today, the WIPERS stopped working — their motors appear to be cooked. All the coils had to be replaced because it kept misfiring and was going through fuel like water. And that is pretty much how it’s been. I contacted the dealer over a month ago and he offered to service the vehicle at a discount but said that that was all he could offer. He and his son have always been courteous, but their mechanics were not to my son — and their mechanics or whoever examined this car before they offered it for sale must have overlooked a ton of stuff. We’re stuck with this lemon. The used-​car price was about $ 10,000 and we are close to putting that much into it just to keep it road-​worthy.
The mechanics at Boston Saab (where he’s been taking it) have told my son the problems have nothing to do with how he’s driving it, that it was not well-​maintained by the previous owner. So I would caution others to have an independent mechanic check any cars from this dealer thoroughly before signing anything. We didn’t and I do regret it. I’m not sure their own mechanics (I think it’s a garage down the street) are the ones to go by.

I purchased a 2005 BMW 330ci convertable from choice auto in Shrewsbury a few weeks ago. I have a credit issue from many years ago so it was difficult for me to get accepted at a different dealership. Ray. «the owner» of choice auto took it upon himself along with Valantina his sales manager and they made the deal happen with a local credit union. The interest rate was almost half from the other finance company which saved me thousands and also is getting me established with a local bank.
I can’t thank them enough for the work they did for me. Now I can work on getting my credit back up where it should be.
My car is great. I love it. It is a used vehicle so it has a couple little repairs to be done. There was never a question. They told me to bring it right away and we’ll take care of it. That’s the way it should be.
Once again… Thanks Ray to you and your team. I have and will refer others to you.
Mike

Do yourself a favor and never EVER buy a car here. I have never been treated more poorly in my life. If you want to be ripped off then literally threatened this is the place to go. The issues that I am experiencing are ongoing, I will probably need a lawyer. Long story short save yourself the headache and threats and stay away.

Do not buy a car from these thieves. On the day I purchased a car from these dingbats I pointed out five different things that needed to be fixed, and they assured me that if I brought the car in within their 30 warranty period that they would take care of everything. As soon as I signed on the dotted line, they gave me the runaround for about two months, making up one lie after another. Then they backed out of everything they promised me by stating the car was bought as is. These guys are an absolute joke, and will sell you out at the drop of hat. They are very dishonest, and shouldn’t be allowed to sell cars at all. All they care about is putting a few dollars in their pockets at your expense. If their lips are moving, it is a lie. I will definitely report them to the Better Business Bureau. True cockroaches.

Stay away from this place! After negotiating the price of a used Honda, the owner reneged on the deal and then proceeded to lecture me in a condescending manner.