Petco

One word to describe this store: dirty. Staff are rude at times, but could also be nice!

I thought the staff was very helpful and I love the store. The one thing that really disappointed me was that they kept their bearded dragons in a cage with sand. This is very bad for them and can cause impaction and further problems in the future, even death. I would love if they switched to having the terrarium liners in the bearded dragon’s cages to ensure that they are being sold healthy and are taken care of.

Staff is either great or horrible here. No in between. Management seem to be very responsive but staff generally claim ignorance whenever possible.
We have small dogs but when there is a special we buy 2 bags of food and should get a discount but staff always gives us grief. Unfortunately our dog food does not come in the size for the coupon. We always have to have management approve it without problems.
Asking staff for help for suggestions is next to impossible. Prices are average and location is good.

wow, people complaining that a pet store smells like pets. welcome to the world.
i took my nastiest cat here to get his nails clipped. the 2 girls in the grooming shop were busy, but pleasant and smiling, and they quickly got thru 3 dogs nail clipping before me, and then did a great job on my big boy. for 10 bucks. Very happy because i’ve been trying to clip those nails for a month without any luck.

Petco is the only store in the area that carries Natural Balance dog food, which is the only reason I go here. The store is small, it smells bad, the employees are atrocious at giving you help (every time I ask for assistance, they always run away as soon as they’re done with the task, not waiting to see if I have any other questions), selection is small and they always seem to have only one casheer. The last time I was checking out, I got this one dude that was so obnoxiously rude that I seriously wanted to leave without my stuff. If it wasn’t for the empty food container at home, I would have. You can’t get any worse than this store. The 2 is for the fact that they have the food I need; although I think I’m going to be buying my food from online from now on, much more convenient and I don’t have to deal with idiot employees.

Great selection, everything is priced so you can see it, and the couple of associates I spoke to were very friendly and sincerely interested in my new kitty. I’ll definitely be coming back here for my pet needs.

They are ok, when they have clearance items.
The employees here seem to make it game of how to avoid talking to a customer. Last time I was in the store I had to chase down an employee to let them know one of the betta fish had bellied up in it’s bowl. The sad thing is the employee passed me and when I tried to talk to him, he increased his pace and tried to get to the back room so he didn’t have to talk to me.
Another time I had to inform an employee that one of the mice had made a meal of another mouse and half of it was gone while the cannibal mouse was chowing down on it. I am sure not the employees best day but honestly how inattentive that they don’t at least check on the animals every few hours.
If you have a specific pet question the employees there really aren’t knowledgeable, not saying they needed to be vets or product experts but at least know enough about the products they carry and what animals those products are compatible with like don’t go recommending a water filter that causes a lot of motion for a tank with betta fish in it.

When entering the store I was overwhelmed with a strong and pungent wet dog odor. Clearly a result of the dog grooming station right next to the front door.
I came to buy litter box for my cat hoping they would have a better selection then Target. I found the selection smaller and not nearly as good.
Disappointed I opted not to buy one and thought I’d check out the fish tanks and tropical birds. The birds were lively and looked healthy and well cared for.
Having had a fish tank for years I found their selection pretty good. A few tanks looked less then healthy but on the whole I was more impressed with their tropical fish and birds sections then any other part of the store.

Always clean, and friendly puppies to meet here, but its weird with petco that the prices on their website/​mail order are cheaper than their in store prices.
Go figure.