Texas Roadhouse

We did the «call ahead seating» & put our time in for 6:30pm with the understanding that there still may be a 10−20min wait. We arrived @ 6:30pm & checked in. We were not seated until 7:30pm! Thankfully, there was a server walking around taking drink orders. Having a drink certainly helped the long, loud wait to be seated. Once we were seated, our server was awesome & very sweet. She took our order promptly & accurately & paced our meal perfectly. Our house salads were really good. Our steaks & baked potatoes were just average. The fresh rolls were delicious. The Margaritas were very, very good! Overall, we probably won’t be going back anytime soon. SV really seems to fail at good food & customer service. That being said, our server really earned this place another star. We found out that she just moved to SV & had been in town for about a week. My husband & I both said we hope the commonly nasty, rude SV residents don’t dull her sparkle.

Food was ok. The chicken fingers weren’t very good and when we complained, our waiter started arguing. Steak wasn’t cooked correctly. It was not a very good experience at this one.

I really don’t understand why this Texas Roadhouse is always busy. All the food we’ve tried is extremely salty, to the point of being uneatable. One star added for the huge portions. Service is hit or miss. After giving it three tries, we’ve decided not to return.

Nothing says more about a restaurants great service, than a waitress or waiter that know you by first name and know what you like to order.
Yes, I’m now considered a regular, and proud of it!

Best bread by far! We waited 40 minutes but it was worth it. Mash was cold but I didn’t even care it was all so good. The staff there are all so cheerful and helpful. Many birthday celebrations going on and it was fun!

I am somewhat torn on this review because I think they are one of the best places to get a steak in this town, much better than the outback, but after trying one of their burgers I was extremely disappointed.
Their steaks are always juicy, melt in your mouth, deliciousness. The burger I had was dry and tough.
I will definitely return for steak, but will certainly stay away from those burgers.

We have always had a great experience at Texas Roadhouse. We have children with special needs, and have never had any issues dining here. The pulled pork on the early dine menu ($ 8.99) is a large portion (I added photo). Every time we have dines here it’s always been consistent. Will be returning again.

As a traveler, it tend to shop around a location until I find a decent diversity and atmosphere for dinners. This TRH blows the competition out of the water in the area. Ashley was an attentive and gracious waiter while taking care of everyone. Thanks TRH.

Kelsey is the most efficient waitress, I will return because she is that good! It’s nice after a hard days work to get such great service.

Been here several times and not disappointed each visit. Food is plentiful and tasty. Usually get two meals out of each order. Had the early bird sirloin steak with salad and baked potato, missus ordered the chickenfried steak with greenbeans and mashed potatoes. Good stuff.

This was my first experience here and it was great. I sat at the bar, had a beer and that awesome bread with cinnamon butter. I would recommend the dinner specials, specially the sirloin with potatoes and rice. It was prepared medium as asked and the service was great. The girls at the bar are very sweet.

I ordered the veggie plate and was surprised that the green beans were served with bacon on them. The server apologized and brought me rice instead. My husband ordered his steak medium rare, and it was more rare than rare! Also, we received our fried pickles appetizer AFTER our dinner arrived. The worst was the black mold ring in the toilet bowl in the ladies’ room. You can really tell a lot about a place by the cleanliness of their bathroom. Probably won’t be going back any time soon. Big disappointment, since we spent over $ 60. My hubby blamed it on «Monday night cooks.»

It was great! staffs are very kind. good prices and good taste! I’m going to come again absolutely!

We had the cactus blossom and split a full rack of ribs. The food was sooooo good. Ribs literally (and I mean literally) fell off the bone. It was fantastic!

Great experience. Fresh steaks, yummy margaritas, and great staff make this one of the top Texas Roadhouse restaurants I’ve been to so far.

I’m visiting friends in Sierra Vista and they go to this restaurant quite often. However, they were nervous about taking me there as I’m quite allergic to MSG. If you don’t know what that is, I’d highly recommend looking in to it as it can cause all kinds of side effects including severe headaches, restless leg syndrome, etc. I just said that usually I can ask for a steak without all the spices, a baked potato and steamed veggies.
So we go and I ask tell the waitress I’m VERY allergic to MSG. She immediately got concerned and said she didn’t know what on the menu I could safely eat. Okay. I ask for a 6 oz sirloin steak with only salt, pepper, garlic and nothing else. My sides were a sweet potato and the steamed vegetables served with no butter, as she was worried that the butter sauce they use might have MSG added.
My friends warned me to ask for the steak more done than I would have wanted it, as the restaurant tends to cook the steak less than what you ask for. I wanted medium, so I told her that I wanted only pink — no red in the middle. When it arrived it was not shoe leather, but it wasn’t tasty either. The sweet potato was the best of the meal, s the steamed plain vegetables were cooked just fine, but had no flavor.
Something did give me a minor headache, so I’m not sure if the cooks didn’t listen to the request for only basic simply flavorings or what. I do know that I will not be returning if I cannot trust that the staff can deliver an order with clear instructions, or for the cooks to pay attention.
I did find the restaurant clean and the service was prompt. I did eat one of the rolls (no butter) and it was quite tasty. Those are pretty much the only reasons for a one star review. If it had been based solely on the food taste and quality, I would have left a 0 star, if that’s even possible.
Sadly, this restaurant joins the other chains that I simply cannot eat at. Indeed, Applebee’s management at one location told me the only safe thing was Iced Tea. Really? What happened to cooking without all the bad chemicals and flavor additives? I hope you’ll start choosing restaurants that may cost more but put in the effort to know what their ingredients are and choose to stay away from the easy way to flavor foods. If we don’t start voting with our money, the restaurants are simply not going to change their ways!

I haven’t been to TRH in quite a few years but we have a friend who RaVEs about it so thought we would try it. My husband ordered the Prime Rib and loaded baked potato… was perfect!
I ordered the steak kabob, med rare with rice and a salad. Not so good… I would have thought thick cuts of steak/​veggies on a skewer. Nope– chopped steak which was well done. The sauce on it all was also funky— VERY vinegar-​y.
I asked our server to remove it from our bill and she was very understandable to do so and asked for my new order… No questions asked. THANK YOU TRH! I hate it when a restaurant feels they need to ask 20 questions why I want to return a dish. The manager came over to inquire as well. We will be back for the service and the prime rib.
Our service was fantastic! Thank you Alexis (hope I spelled that correctly!) and the blonde bartender (sorry I didn’t catch your name).

We go to Texas Roadhouse at least 3x a month and my husband usually ends up there with his team of 6 – 8 at least 2x a month for lunch. Looks like they need a time out for a while from our dining rotation.
My husband got the prime rib. It was cooked well, but had some sort of fake smoke flavoring that he didn’t care for. Other than that it was fine.
Perhaps this was just a really bad day for them. I know it was really a bad day for me, so my husband wanted to take me somewhere for dinner. I got my usual steak salad. Ordered it medium (which is medium rare most places) which is how I always order it.
Got the steak — it was well done/​shoe leather. Sent it back, asked for medium. Got another round of well done. When I told the waitress this was well done again (no pink) she said cut into the slices and you will see it is medium — when she got the 2^nd round it was very rare, so she the cook them to take it to medium — It wasn’t medium, it was well done once again and tasteless and not worth eating. By then I was tired of being there and not trusting that it wouldn’t happen 3^rd time — so I just asked for a box because my FIL will eat anything and went home and gave it to him.
When the waitress came with the check, she asked if the manager had been by. I figured we’d see him soon, so we waiting another 10 – 15 minutes and nothing.
I left a note explaining what had happened with my phone number and if they didn’t want to talk to me, I would be happy to talk to Unilocal — so here I am.
:update:
Got a phone call from the manager the next evening as I had left a note with my phone number — she apologized for not getting back to me fast enough asked for our home address so that she could ‘make it right’…Good job, TRH

Nothing too great, nothing too bad. The fresh buns with cinnamon butter is a nice way to start the meal but it certainly fills you up even before you start on your meal!
Lucky or unlucky for me the food took over 25 minutes to arrive. I ordered the grilled salmon with fresh vegetables and steak fries. The salmon was dry :(but everything was fine.

Never having been here until last night, I won’t feel bad not returning.
We were seated and waited and watched the staff BS, chat, and not do much of anything. One or two were actually serving but alas, no one came to wait on us. When my dining mate went to the hostess who couldn’t remember she even sat us down. Our waitress finally came running up, indicating that she had been back in the kitchen though I could swear she was one of the staff chatting, but perhaps I could be wrong.
She did redeem herself in the end and we enjoyed her service. However, this place is heavy handed with the salt. The shrimp were way over salted as was the rice.
I appreciate the place for what it is for but it is not for me.