Never, and I mean never, go here. This is more of a review of the company as a whole, which I believe is based out of Chicago, than this particular location. This location, was fine. I didn’t find the doctor particularly sympathetic, but the technicians were nice and competent. I’ve had major problems with this company. The first started when they decided to bill me twice for my one appointment, claiming that they treated the assessment and meeting with the doctor as two separate appointments, even though I only made one appointment. It took months to get this taken care of, including phone calls that were never returned. Billing is apparently handled at the central business office, and you can never get a hold of person. You can only leave a voice mail, which took months before I had it returned. I had to send a threatening email to finally get the problem corrected. Then I discovered that they had signed me up for their patient portal without my permission, even picking answers to security questions. I do believe it is illegal to pose as another person for whatever reason, but especially when medical records are involved. I am beyond upset over this company and I will never give them my business again.