Pollack Michael S DDS

I’ve been seeing Dr. Pollack for a little over a year, now. After moving to the area I was rather nervous about finding a new dentist. After a Google search and a very quick and professional phone call with Dr. Pollack’s extremely friendly and helpful staff I had my first appointment. In all of my visits to Dr. Pollack’s office the staff has been extremely friendly and welcoming. Dr. Pollack and his assistant have also been extremely friendly and helpful. Whenever I have required additional procedures Dr. Pollack has always taken the time to make sure I am aware of exactly what needs to be done and how it will be done, while also taking the time to answer any and all questions I have had. Honestly I can’t speak highly enough about Dr. Pollack and his staff, I highly recommend making him your primary dentist.

My entire family has been using Dr. Pollack for many years. He is thorough and informative, always offering us options when additional dental work is required. His office staff has been with him for years and are all warm and well qualified. I highly recommend Dr. Pollack and his team.

Pretty disappointing all around. I was a patent of Dr. Pollacks for over a year and always felt uncomfortable with his office. While he and his dental assistance were courteous, his front office staff needs improvement. I constantly felt like everything was about the money and not about the patient care or experience. I constantly felt pressured and under educated and always seemed to have a bill to pay that was never fully explained as to why. It became easier to just pay the bills than try to deal with his incompetent front staff. Even now that I have moved out of state I am unable to get a copy of my medical records without an extreme fee ($ 55+ for xray copies and $ 0.69 per page of copied medical records). Who charges PER PAGE to copy my medical records??? I recommend going somewhere else rather than putting up with their hassle.

I’ve been a patient for over 10 years. The staff is consistent, warm, and friendly. The treatment isn’t painful and Dr. Pollack is great. I will be with this team as long as they are around.