1st Collision Center

Highly recommended! Took my car in for body repairs and learned some engine parts needed replacing. Chose 1^st Collision from a referral and are guaranteed by AAA insurance. Pete took care of everything, communicated everything clearly and all with a pleasant attitude. Both Pete and John went above and beyond to get me up and running. I now have a trusted body shop that I can refer. They do excellent work and my car looks amazing — thank you!

SUPERB! Why?! Because they did TWO very important things excellently: 1.) amazing customer service and 2.) quality work. Aren’t those the two main things we as consumers look for?
Next to purchasing a home, I would say investing in our cars is a big deal. Had to have a light fixture repaired on our new car. The whole process was painless. I was immediately greeted and helped when I arrived. I appreciated the attention to detail both Peter and John provided for us. I had my two little children with me and they were all so helpful to offer help for me to carry car seats and being willing to help. There was shuttle service provided for us while we waited for the car. The turnaround time for our fix was quick– about 2 – 3 hours or so.
While I don’t want to return for any repairs minor or major to this body shop, if we had to, I wouldn’t even think twice to go anywhere else. I would return to 1^st Collison. Quality work + quality customer service= trustworthy.
Just a tip: they are located in the same lot as the Chevrolet Dealer on the NW corner of Cochran and First. If you’re driving west on Cochran, enter at the last driveway on your right side. Look for the little signs that say «First Collison». And, then drive all the way back and up.

I needed a new front bumper and they gave me a great deal! They also buffed out my headlights and they looks great! Overall, quick and painless experience. Thanks guys!

Accident on ⁴⁄₁. Went to insurance on ⁴⁄₂ and they advised to go to Body Shop on their list which would avoid an insurance adjuster. Looked at reviews of area body shops and chose 1^st Collision. They were on the insurance list. John handled us. He assessed the damage, took pictures, and gave us a print out of the estimation. Advised us how long it would take. All this was on ⁴⁄₂. He called back later that day to inform us of the increase in the estimate after the body part that was damaged was removed. He e-​mailed a new estimate. The insurance company also called a few times showing how well the communication was between the two entities. We were informed of the part coming in a day later than expected and that the original finish date was moved back. Auto ready on that date, 4/​8, and looked good, ran well. As one can see all the steps were handled as one would hope and done very expeditiously. I heartily recommend 1^st Collision for all your body shop work.

These guys are exceptional in customer service. They do a great job and make sure you are completely satisfied to the best of their abilities. Great communication between business and customer. Excellent work.

Pete & John are awesome!!! They repaired my car in less than a day. Fast and friendly service. I highly recommend this body shop to all.

Recently got into a car accident and looked for a collision center my dealer would recommend. I have to say this place is amazing! John and Pete both made sure they took care of me and my car. They even helped me with the insurance issues I was having with Allstate. They went above and beyond customer service and I could tell they actually cared about me and my car. Now my car looks brand new again and I couldn’t be happier! Would highly recommend! :D

I took my Cadillac there for repairs and was very happy with the great Customer Service by Pete McGoldrick, who took care of dealing with the Insurance Company, keeping me updated on the repairs and letting me know the estimated date and time my car would be done. The results… fantastic! Very honest, reliable and experienced staff at 1^st Collision Center. Why go anywhere else?

Our Honda CR-​V was sideswiped, damaging both doors on the left side. 1^st Collision was one of the AAA approved body shops in our area, and we’re glad that we chose them. They handled all the financial details with the insurance claims agent, and they were easy to deal with. The time it took for the repair was reasonable and close to the estimate. The results are great – the paint is a perfect match, and I can’t tell that the accident happened.

Had the great pleasure of getting my car fixed with these guys. They helped me with my financial arrangement and kept me updated on the repair status of my car. The did a great job on the paint and body repairs. Would definitely go to these guys in the future.

What a NIGHTMARE! I was the middle car in a 3 car collision. 2 separate insurance’s & no one wanted to accept liability! I e-​mailed the police report to John @ 1^st Collision. I took my car in & was met by a rental car with in 5 minutes. With in 20 minutes I was back on the road. John had arranged not only my rental car but for me to be picked up by the agent at 1^st Collision. He also arranged the insurance claims adjuster to meet him at the shop to asses the damage to my car. I did NOT have to deal with anything or anyone but John @ 1^st Collision! I have received daily updates via phone calls from John regarding any and all progress. My car is a Cadillac Escalade and I wanted only the best auto body repair shop to do the work. I had to drive from Channel Islands Harbor to Simi Valley but I knew the work would be done correctly the first time and that they are AAA approved and stand behind their work. I had no idea that their customer service was as exceptional as their quality of work.
Linda Racansky
Loyal Customer as of ³⁄₂₀₁₃

I took my 2012 black Camaro to 1^st Collision after damaging m rear bumper. I have kept my car in perfect condition and after john and his guys repaired my bumper it was back to showroom condition. thanks to everyone at 1^st collision. I would recommend anyone to go here.

I had my car repaired here in December and it was finally completed mid January. While the staff was friendly the overall quality was not A+ material.
My BMW had front end damage and air bag deployment. They are indeed a AAA approved shop but lack some of the key quality fundamentals. The paint did not match perfectly and they did not see a problem. AAA ended up talking to them to have the paint redone but even now after all is said and done it isn’t a great match.
Customer service good but if you are taking your car be sure to ask about blending, etc… Make sure and address that prior to them completing the job. Also time frame estimates were never accurate.
**** Update in response to comment.****
John, while I can appreciate being at the mercy of dealer for BMW ordered parts I was more referring to the time frame for the «redo» on my car.
In reference to the blending. As I had mentioned to you then the car had never had body/​paint work done to the hood or fenders that surrounded the bumper cover you replaced/​painted, AAA even noted that. To be specific the previous body work was done to the rear bumper, other than that the entire vehicle was the same consistent black as the hood and fenders. I do appreciate that the second time around the bumper was blended into the fenders but the hood still was not blended and still has a noticeable difference.
Again as I mentioned earlier this is more of a heads up that other customers should be aware of considering it was not blended or mentioned to me initially as I feel it should have been. Thanks.

I took my Toyota Matrix here last year after someone hit the passenger door. 1^st Collision Center quickly handled the repairs and brought my car back to its former great condition. I recommend this shop to all friends who are in need of auto work. They treat you well and will be honest and fair.

I had a great experience taking my car here. Pete is very friendly and helpful. Fixed my bumper and gave me a great price! Will definitely keep them in mind if I ever need any work on my car again.

John and Pete are the two nicest guys. I’ve been to them three times now. The first was for a shard of metal that busted my sun-​roof on the freeway. And the other two were car accidents (one of them recent). My car was not driveable after the last accident, so it got towed to a tow yard until I released it to AAA. Well after I released it, AAA was dragging their feet to have it towed over to First Collision. I didn’t hear from my adjuster for three days. So John called and offered to pay the towing charges to have the vehicle released to First Collision and it was all taken care of same-​day! By the way, not only are they nice; but their work is great! My car has come back looking great each time they’ve worked on it! I feel 100% comfortable with my car in their hands :-)

I obtained 3 estimates to get my vehicle repaired. 1^st Collision was not the least expensive, however, after speaking to John, he gave me the confidence that the job would be done right and that I would not be taken advantage of. Sometimes you just have to go with your gut feeling… I was correct with my intuition.
1^st Collision kept within the quote given. It was completed 2 days earlier than expected and John was always available to answer my annoying calls… and he never complained.
I have gone back to 1^st Collision since my first visit, this time with some cosmetic repairs and again, was very satisfied. I no longer question their price because I have come to rely on their honesty.
Professional service and quality work…
Very Impressive!

I was referred to First Collision by my fiancé, we both has similar situations in which we were not at fault for the accidents/​damage and the at fault’s insurance tried to screw us over but John and his crew at First Collision made sure it didnt happen.
Long story short, they had to replace the whole drivers side of her brand new civic with after market (used) parts. They did not let it slide and went to bat for her when the insurance company tried to refuse the rental service.
My story was a little similar in which John and his crew took good care of me. The insurance company had to come out 3 times for 3 different estimated because they somehow kept «forgetting» to assess the damage to the rear of the vehicle, when i was rearended!
Anyhow, just want to let you know these guys must really enjoy their job because they dont give you the attitude like «What do you want?» they are really nice and give off the feeling/​vibe they really care.
Thanks First Collision, I will only come to you from now on and I always referr friends and family to you.