FedEx Office Print & Ship Center

I really appreciate Tyler’s help today! He provided fantastic customer service. It is a great FedEx center.

Walked in and asked if I can print a label from
Sales name Martin told me to use the rental computer. Logged in paid for rental computer to print one piece of label that cost me $ 5.00!!! To print? Finally I asked to get help because the label was not printing. He came tested the printer… no apologies with a face attitude and since he saw my frustration he finally printed the label by me forwarding the email fedex label! Talk about service? This guy was an ass#!$#:;_hole! Stood there waiting and no apology what so ever and told him «Im sorry for my frustration!» but he did not comment anything! This guy needs to go!
and not work there! I also witness him answer the phone and was rude? Asking in a yelling manner «excuse me?“arrg!!! What a day! I jope I never encounter this person again!

I’ve been in here a few times lately, on weekday afternoons. The gal working the counter is super friendly and helpful. Place is clean, plenty of nearby parking.

I’ve gone here several times due to the convenience of the location. Each time I wonder when and how shipping got sooo expensive yet, my bad, I keep going back there. I went here today to ship a package. Immediately, the girl behind the counter is asking me questions about what I am shipping, how it’s packed, can she open my box, etc. She then starts picking apart my pretty solid packaging job saying there is too much movement and my box is not a standard shipping box (wtf I just got a package from Nordys in that exact box the day before). She’s quite annoying and clearly not good with people, let alone customers, but I need to ship the darn box. Finally she agrees the box is «ok» but states I need more packaging. Uh, ok, sure. Whatever needs to happen. She says «well I have to charge you for the packaging paper». Never have they nickel and dimed me this way. At this point, I’m over her and tell her forget it. I will take my business elsewhere. So I went to the UPS store. Who btw said… «Wow, you packaged this perfect». That’s right — as is. It was «perfect». I won’t go here again.

this location always pushes you to purchase a new packaging box. Even if the box you have is in perfect condition with no visual or internal issues. It’s a terrible customer experience. If you try to reason with them using logic, they start becoming argumentative. This happened the last 3 visits. I went to the FedEx down the street and have no issues with the same box, which proved my point it is an isolated problem here.

Super helpful employees! Both Matt and Shane are helpful and patience and knowledgable. Great clean store! Thank you!

Recently I finished a book I had written. I wanted to print out a couple hard copies and Fedex one of them to my parents before Christmas.
After entering this Fedex Office I was pleasantly greeted by the friendly employees. They were eager to help, and very educated as to their product offerings and prices. I felt the customer service was 5 star throughout. I needed several different types of services and they were eager to help with every step.
I’m very glad this business is in my area. If you need any printing or shipping I’d highly advise giving them your business. Really fantastic service!

Helpful service, even with a smaller order/​amount of copies to be made, including transfers to letterhead, I was not hurried along, a fact which I appreciated. Color copies are like 50c here, so try not to mess too may of them up, all things considered that’s not a bad price though (should you not have access to a color printer at home, even then you have to buy the ink which is a hassle anyways… yada yada yada). I’d return.