Top Nails Spa

The worst place to go. I have tried a couple of time hopping that the next lady would do better, but it just gets worst .The guy that did my gel manicure today, was not paying attention at all. I left the place with my nails not the same length, the gel looks so thick and uneven surface. Seriously I could have done better my self. And stop talking to each other in your language people, I speak three languages but I don’t do that when I have customers it is so rude I don’t know what are you saying about me to your co worker.

I went in for a gel full set. Mind you, I had an appointment, but I had to wait. They give me to this one girl who I thought was going to do the entire job for me. She looked at my nails and said how short they were. Then she starts talking in her language to the other girl next to her and I knew they were talking about me because the other lady kept looking at me and my nails. RUDE. Then, I get shipped over to Kathy. When she was halfway done with my nails I realized they never filed/​drilled down my nails after the put on the tips which is the step BEFORE they put the powder on. I figured it was fine, maybe my nails wouldn’t be as damaged. BUT, sure enough, the next day they begin to lift on the side and as I messed with them a bit they were ready to come off. NOT coming here again! $ 40 out the window.

Went here today and Lily did my nails I honestly was nervous because I gave a vague explanation of what I wanted and she nailed it. The only thing is that they are speaking to each other in another language, which is a little rude.

These people are rude, bulgar, and shouldn’t be in business! They charge you the tip and still want more tip at the end of service… They use very cheap products, strongly recommend avoiding this place!

Went here 2 days ago! ABSOLUTELY LOVE MY NAILS!
Only thing is one guy started my nails then just tossed me over to one of the girls there. She did a wonderful job with my nails though so I can’t really complain. Just know that if it’s full and you don’t have an appointment expect to wait for at least 10 minutes. I still would recommend this place because my nails look beautiful.

I don’t understand some of these negative reviews but let me tell you mine. I have had acrylics for over 30 years so I know when they do a good job. My regular girl for some reason has been messing up so I walked in here and they had to fix a mess. They did an awesome job! Salon was clean and I’m a hairdresser so I watch to see if they are sanitary. Very pleased and they were very pleasant even though I came in late and I’m sure they wanted to go home. Booked my next appoinment right away. Best acrylics I’ve had in quite some time

This is my 1^st try of a nail salon in Simi!!!
Damn what a bad experience!!!
I miss my girl in LA
Since my nails were in rough shape thought I would give them a whirl.
Called ahead prices seemed in line.
I paid 55 for gel manicure and regular pedicure just polish. Now that I think about it pretty expensive for what I received.
Not a pleasant experience.
Of course in true fashion I tip even when people suck!!! Shame on me! Hard to change this habit. I guess I’m to nice.
I got a lady name Kim probably in her 60s.
Let me say she was sweet but Oh my gosh didn’t know even how to take the gel off my toes. Used a power tool over and over.
I finally just decided ½ way thru the agonizing experience to just tell her to paint my toes and opted not to have her to bother putting gel application on my toes. She cut the shit out of my toes. I’m hoping I don’t get an ingrown toenail as next day my 2 big toes are hurting.
It will be awhile until they grow out and look normal again.
Start to finish 2 ½ hours. All I wanted was a relaxing nice experience.
I had a guy for my nails, but nice doesn’t cut it. I forgot his name but only guy there.
Spoke great English again I asked for simple things.
He proceeds to tell me they don’t do that here.
He put me next to a fan as they don’t have AC.
I wanted to vomit the fan was loaded with dirt and like massive crap stuck all over. Wish I took a pic.
It definitely did not feel like a sanitary establishment.
The guy asked if I want a flower on my nails
Holy shit that’s so 90s!
Get up to date Man!!!
His hand massage was much to be desired as well.
Have you ever wanted to get out of a place faster than you can imagine. This was that kind of experience!!!

I lived in Thousand Oaks and would go to tulips nails for many many years. Now that I live in simi felt like I needed a new place and found this place. I have never made an appointment and have always been helped immediately. That’s definitely a plus. I spent $ 55 on a spa pedicure including a flower design, sugar scrub and callus removal as well as a gel manicure. Both ladies were super sweet (didn’t talk much but smiled) and did their job. They have so many choices for gel manicures which is a huge plus. They also do wax but I have never had it done. Lily is the first girl closest to the door who is helpful but definitely need an appointment if you want her. Overall I like it and will keep coming back. Never had an issue.

Would give zero stars! DONT GO HERE! I currently am battling an INFECTION on my toe because the girl who cut my cuticles cut out a non existing ingrown toe nail!!! I don’t have ingrown nails so whatnots she trying to do? Ripping my skin up into the top of my nail bed!!! She didn’t even ask me! I’m livid! My toes is swollen and filled with puss on one side. THEN she did a callus remover and let the drill sit in one spot multiple times for too long and now the bottom of my feet are raw in places, burned when. The skin is so raw that it’s almost an open sore and I didn’t even realize it until I woke up this morning. It’s so painful. All of it. I had a very important event to go to last night too where I had to wear open toes shoes. Don’t make the same mistake I did, go somewhere else.

I just walked in with my friend who I hadn’t seen in forever and I wanted to treat her to acrylic overlay nails. Money was not an issue as, again, it was a treat to my friend and I and we thought we would indulge instead of getting our normal gel nails. I am extremely dissatisfied with the customer service that represents your company. First of all, I don’t appreciate the sarcastic response from the main girl who decided to mutter «awesome» under her breath when we both asked for acrylic nails. Then, trying to be convinced by our nail guy to get gel because it was very apparent that he was too lazy to do a service that is offered by your company. After his comments we walked out. I refuse to give my money to employees who’s attitudes are so poor. I will make sure to tell everyone to avoid this salon at all costs. Please disregard the one star, I wish I could have rated it zero.

Came to Top Nails spa for the first time this morning. The place looked clean and the staff were nice. My friend and I only wanted pedicures and we were seated right away. I told my girl that I wanted the regular spa pedicure (no scrub or callus remover) with a design. With a lot of other nail places I would always be asked what design I wanted, but my girl didn’t ask me and proceeded to do the generic flower. I stopped her and asked if i could just get a white french tip with the color I chose, a last minute decision because I’ve had enough of those flower designs in my lifetime. She got a little flustered and in the end, I got a sloppy design that I will probably go have fixed elsewhere.
My friend however did not get a design and got a deluxe pedicure that she thoroughly enjoyed and walked out with a clean, nicely done pedicure.

If I could give it less stars I would. Went in here today (5−17−15), not only did I not even get a hello or anything when I walked in but someone female got seen before I did. So I walk in get ignored, waited to be seen for a pedicure, some other lady walks in and everyone’s like hi hello welcome, they tell her to go pick out color and everything then she gets seen before I do, I ask they lady doing nails is this by appointment or something? She’s like oh you need something, what do you need? Nope done have a good day so apparently if your a guy and you go here you’ll just get ignored and treated like shit but if your a girl well by all means come here

went here on my lunch not expecting to get the service I received! I only had 45 min for a fill and new design. I was pleasantly surprised by the outcome of my nails. only complaint is she put gel on with out asking me

Not sure how so many stars have been awarded to this place… good news, a spa mani/​pedi for $ 25 is cheap… bad news, you definitely get what you pay for: sloppy, horrible looking nails!!! Once you’re sitting in the pedicure chair they will try to up charge you for your pedicure and make it sound like you have to choose one of the upgrades.
There are better places out there… don’t waste your time and money here. Trust me I’ve gotten a $ 25 mani pedis that looks like a $ 50 one… they are out there… just keep looking!

I had a great gel and full set done. Lily was my manicurist and they came out perfect! I have never had one done before. Also the selection of gel colors was crazy! So many options. It was a great experience. The place was super busy but they had a lot of help!

I only go to Lina. She does a great job on my nails. My gel manicure lasts for at least 2 weeks. They are usually busy on weekends so if you go on a day it’s not crazy, it can be very relaxing and the girls do a great job on pedicure designs/​flowers.

the reason for the 2 star is because i felt i was being rushed and the minute i walked in it smelled of sewage. the lady who did my manicure was rude didnt make any eye contact, and was on the phone the entire time. I am always on the verge of looking for a new place and seems like i will have to continue. my nails were uneven and broke within a week of getting them done i asked for them to be a bit shorter and she had a bad attitude and was very rough! i will not be back

I’m always on the hunt for great spots to get a manicure — this place is no frills and is not for those who are looking for a relaxing spa day, but they certainly get the job done. I popped in on a Friday afternoon to get a regular mani, and they took me right away. Decent selection of colors, plus they do gels (if you’re into that sort of thing).
I had the basic mani with Cathy, and she did a great job. As a chronic nail-​biter (I know, so bad) I appreciate anyone who takes a minute to really clean up my cuticles, and I can’t stand unevenly filed nails (since I’m slightly OCD). Plus, amazingly, the polish has lasted over a week without chipping! And I’m a nurse, so I’m washing and abusing my nails with industrial strength hand sanitizer almost daily.
If you’re looking for a quick (and cheap) place to get a nice mani, see Cathy! I’m sure I’ll be back.

All of the employees are very sweet and my nails look fabulous. I do acrylic and gel polish and even after 3 weeks it looked great. I recommend.

This place was horrible. My friend went and her nails were awesome! So I went and it was the worst. They rushed my pedicure and put on my shoes before the paint was dry so it ruined two toes. Then I asked for acrylics and gel nails, horrendous. They had me move FOUR times!!! To different tables. The nails are super thick, not even and there was even nail polish left over that they did not remove.