Cvs Pharmacy

You might want to seriously double check your insurance with CVS because I just found out they have been overcharging me since January and now they’re telling me they can only reimburse me for the last two months. CVS corporate said that my insurance company will only allow them so much time to file claims for reimbursement. That it now becomes my responsibility to file paperwork with my insurance company to collect and correct the CVS error. My insurance company said they have no such policy. CVS just lost a long time loyal customer.
The pharmacy staff in this store really could use a Customer Service 101 class. They make no effort to please the customer even after they make the customer stand in line at length. Recommend you confirm your insurance information with them because they have been known to overcharge because the information in their system is incorrect. West Georgia Rd may not be a 24 hour store but they have our business now… and they don’t overcharge. I wouldn’t give the Fairview Road store even one star, but I have to in order to post this review.

I recommend the Georgia Rd location to all CVS shoppers. It is located 1 exit north off of I-​385.
Unfortunately, GA Rd is not 24 hour (the ONLY benefit of the Fairview location).
The Fairview Rd store always has more customers and traffic causing longer wait times. Strangely, this location also has fewer cashiers working at any given time. It could improve IF store management actively cuts down customer lines by opening more cash registers, but even they* are oblivious (*Jeff, Asst Store Mgr, is my impression of all).
Guess there is always the option of having only one cash register in order to put more stuff on the aisle, counter, and floor displays. Only problem with this solution is which group of customer expects more product over better service?