Neureither Lawrence J DDS

The boomerang effect.
*throws the boomerang*
This might apply to parents with older children, or college graduates themselves. But I like to start off by asking, do you remember the times when you or your child went off to college, only to find that either you or your child returned back to your or your parent’s house to live there for a few years or more? Yeah, I call that the boomerang effect, or what society would call it more broadly, The Boomerang Generation.
I apply this notion to Doctors Neureither and Randall.
I’ve been to 3 different dentists outside of this place. I tried giving dentists a chance. Either they were too expensive, or they just didn’t care about the health and welfare of their clients. One dentist, when I lived around Blue Back Square (West Hartford) was an actual a-​hole. No social skills, looked at me in disgust, and just made the experience very painful on my mouth. There was even one time when he was playing around my teeth and he said «UH…OHHHHHH!» with a shocked look on his face. I guess he was picking at my teeth so hard with his metal instrument that he cut through my gum. This dentist was probably in his late 70s. A professional, who I could assume has probably done dentistry for over two decades… or three… said the most unprofessional, and the most inappropriate thing to say out of the medical dictionary. Uh Oh?! Fortunately, he didn’t do anything too severe where it could have been a malpractice suit, but nevertheless, I was uncomfortable throughout the entire appointment.
Then there are Doctors Randall and Neureither. Today’s appointment was a prime example of how any owner should run their business. A business should always put the client first — treating them with care, respect and professionalism. These docs work fast and efficiently.
I think what put the cherry on top was my experience today. Including past appointments, they’ve always made me feel very comfortable and appreciated as a client there. I think it comes down to HOW they talked to me as a client. They never talk to a client like they were above them, and they don’t act uptight. These people will engage in conversation about almost anything the client is willing to talk about. And that’s what I respect, the rapport they have with their clients.
Today was the best because there was nothing but laughs. This was my first time I could say that I had FUN at the dentist. Yes, FUN! The staff made me laugh, I made the staff laugh. The receptionists even came in at one point to say «okay, okay, calm down, you all are having too much fun here today!» And at the end of all the laughter and good times, my session was done!
«That’s all? That quick? It’s over!?»
Yeah I had a lot of fun here that day, and I could say it was at the dentist!
*catches the boomerang*