Decker Home Services, LLC

Mr. Decker took his time inspecting our potential home from top to bottom. Along the way he shared how to maintain different areas of the home. The next day we received a 35 page report that I will cherish forever! A few days later I called regarding an issue he noticed. He promptly returned my call with a detailed answer. I feel confident and safe after his inspection. Thanks again Mr. Decker!

Allow me start off by saying that Will was extremely professional, punctual, and knowledgable. I called Will because my wife and I were buying a condo with split-​face block and wanted to have someone certified in this area and also familiar with what to look for. Will came out (early) and walked the perimeter of the building before we arrived. When we arrived, he walked it again (with us) and broke down every single thing he found. He taught us about the science and history of home building which lead to a better understanding of what to expect with split-​face block homes. Will was very thorough and meticulous with his inspection. He took additional time to go over proper maintenance procedures. Thank you again, Will.

I called him to ask about a split brick issue that I was having, after listening to my problem over the phone, he realized that this wasn’t something that he could help me with. Instead of scheduling an appointment with me to make a few bucks, he told me what needed to happen to fix the issue, the general cost of the repair and a couple of reputable people in the area that I could trust. As a southerner and new to the area, his referrals helped me steer me in the right direction.

If only I could give zero I would. Bill Decker lacks professionalism to the nth degree. I made an appointment with him one week in advance. Now here we are, the day of the inspection and he’s a no show. When I called to check status he told me we didn’t have an appointment. After explaining when we spoke and when we made the appointment he could only say, sorry I’m busy today best I can do is give you referrals. To top it all off he told me I should’ve called him to confirm… call me crazy but who is the customer? I didn’t realize it was my responsibility to make sure the service provider is responsible enough to schedule the appointments they’ve made. As any home buyer knows, there is an inspection period through the process which is a fairly critical point in the transaction. Decker advised me that it’s no big deal that he didn’t show for his appointment because I can just get an extension. If you want to waste your time and put the purchase/​sale of your home at risk then give Decker Home Services a call… if you want something done right and a group that shows up for their obligations I suggest you look elsewhere.

In the course of finding a home we hired Will for 3 separate home inspections and each time he was wonderful! He seems to be a teacher at heart and always spent the extra time explaining things to me and my wife in a way we can understand. He was very thorough and never failed to go into all the crawl-​spaces and attics to examine everything. He is the only home inspector I would call.

Will is a pleasure to work with. Not only is he very knowledgeable, but he also takes the time to teach you how to maintain the home. He genuinely likes what he does and has a wealth of referrals if you need follow-​up services. Will arrived for our inspection on time. He came with prepared with a bunch of tools to test many aspects of the home — like a thermal scan. Will made the inspection a memorable experience. His report was thorough and prompt. He did an AM inspection and we decided the report that evening. Would highly recommend!

We recently used Will Decker to inspect a home we are purchasing. Scheduling was easy and he was available the next day. He did a thorough, comprehensive and detailed inspection. He also gave us lots of general simple home maintenance tips along the way to help keep our home in good shape down the road. A PDF of his report was emailed out by the end of the day. Our real estate attorney was impressed at how detailed the report was. Aside from being a great home inspector, Will is pleasant and personable. He makes it clear from the get go that the relationship doesn’t end with the inspection. He is available for any and all home maintenance and repair questions, including recommendations on who to use for what.

William Decker really knows his stuff when it comes to masonry and split-​faced block, in my instance. My building had some water intrusion issues and after some googling I found articles William had written in regards to block buildings and water issues.
Long story short, he came out and did a thorough inspection, telling us where to do repairs and also what not to waste money on when it comes to preventative maintenance, like sealing the block with chemicals.
In the end, he helped us direct our attention and money to the important areas, no doubt saving us hassle and money in the future.

I am in the process of buying a home and had a concern that the brick used to construct the property was of poor quality. I wanted to have an expert come out to take a look for me and Will was willing to come out the day of and was extremely helpful and knowledgeable. He expertise and the valuable information he shared helped put me at ease and is making the purchase process much less stressful for me. thanks Will!

Will knows his stuff and is very easy to work with. Before I even hired him as my contractor, I gave him a call to ask a few questions and get his opinion on things and he was more than willing to help. Both my and the seller’s agent were both impressed in his detail to everything, and I was thankful for all the insight he gave me about taking care of the property in the future. Will, came equipped with all the latest tools and gadgets and made me feel more than satisfied that I choose him to represent me. His inspection report that followed was very detailed oriented and 10x better than a friend of mine who was also closing around the same time. He also gave me a homeowner’s booklet for future reference and has been available to answer follow up questions through the process. Hiring Will, will definitely have you confident about your purchase and have you feel secure knowing your inspector did everything possible to ensure/​protect your interests.
His prices were pretty reasonable, however at the end of the day when making such a huge purchase, quality is far more important and that’s what Will provides in his service. You can’t go wrong with hiring or giving him a call. Also, don’t be worried about his suburban location, I purchased in the West Loop and he knows the city, builders, and contractors very well.

Called Will out to inspect my attic. Was easy to schedule, easy to talk to, very personable, very knowledgeable. Arms you with the info you need when dealing with contractors. I only wish i had known about him prior to buying my home, would have saved me a lot of time and money. By far one of the nicest people i have met. I will be calling Will prior to having any work done on my home from now on.

We had water ingress issues with our masonry. Not only did Will do the inspection and write a report which I was able to give to the contractors to follow, but he virtually insisted on coming out to inspect the work that the contractors were doing to ensure that it was being done correctly at no additional charge. Will is not only knowledgeable about his profession but he is extremely passionate about making sure that the homeowner is informed and treated properly. He’ll even use a little tough love if he thinks you are not doing enough to protect your home. Will even offered to talk directly to the contractors to give them his assessment of how the job needed to be done. Since he is well known within the industry the contractors listen to him. He also follows up promptly and is generally available with a few days notice. Will is certainly different from other inspectors and I highly recommend him.

I have dealt with all types of contractors, inspectors, and tradesman over the years and it is almost impossible to find people like Will who are genuinely concerned for you and your property’s best interest, especially in the construction/​real estate industry.
Will is knowledgable, helpful, and very personable. He was on time for our next day appointment and went above and beyond to explain some of the issues my building was having and what possible solutions exist.
Simply put, he’s the best. I wish I had used him for my condo’s original inspection months ago but I unfortunately used the inspector that my realtor suggested (NEVER, EVER a good idea, even when your realtor is related to you). I will be using and referring his services to anyone in need of a home inspector here on out.

Five stars is not enough! This is the nicest most helpful company I have ever dealt with. He will answer any and all questions. You would be silly to go anywhere else. He helped me sort through a mess caused by another company and I am forever thankful.

My husband used Will on our condo building a year ago and now that we are buying a single family home, he insisted we use Will. Will was easy to get in touch with, quick to respond. He accommodated our inspection in a tight turnaround time. I was really nervous about the inspection, seeing as my husband was out of town. Will walked me through everything, shared great stories and pictures to help me understand and offered a ton of great advice to maintain our home. You can tell Will loves his job and takes a ton of pride and responsibility in the job he does! I highly recommend Will, we will always use him, as long as we are in Chicago.

I cannot believe I never reviewd this guy. This guy came on time, was friendly, wrote an amazingly detailed report, and explained everything to me in great detail. He even told me to tall him if I have any questions/​concerns about anything in the report.
I had an issue where I had to back away from the first house my wife and I were looking at, and take a second house. So he gave me a ‘multiple home discount’!

Mr Decker was referred to my wife and I from a friend. Our entire experience from beginning to end surpassed our expectations. Not only is he personable and friendly but extremely knowledgable. I highly recommend and definitely worth the price. If you’re not sure check out his website. Very informative as well.

We found this family-​owned inspection company among all the big franchises, and we are very satisfied with this decision. William is very thorough, explained every detail and answered all our questions and concerns. He tried to find ways that’s best for you, not what’s most expensive for you. After the inspection report was issued, he still answers my emails about following-​up questions, which helped a great deal during our negotiation for repair credit. Even my attorney says that’s very rare among inspectors who offers help and even agree to talk to attorneys.
I would highly recommend William to every one.

Will is amazing. Our agent recommended him for a house we were buying and we’re so glad she did. He has to be the most thorough home inspector I’ve ever used (bought 4 houses in 25 yrs). He not only tells you exactly what’s going on with every aspect of a house, he also gives you a detailed report for how to care for your new home going forward. His reports are incredibly detailed. Highly trustworthy. Highly recommended.