FedEx Office Print & Ship Center

This FedEx location is open 24 hours, which is super convenient; usually, students and business employees come here to print booklets, pamphlets, and pictures for presentations. It can definitely get pricey, but it is a convenient spot to get certain printing done. There is usually only 1 employee, so he/​she may not be able to assist everyone in the store; however, it’s pretty easy to be self-​sufficient on the machines. I’ve used the Sony photo machine a few times, as well as some of their copying services. They also have some supplies available, such as copy paper, pens, and highlighters. Free parking is available in the small shared lot.
+open 24 hours
+next to Dunkin’ Donuts

Hit or Miss. Lately a miss.
This location is definitely NOT representative of FedEx itself as I’ve always had wonderful customer service when shipping or receiving my online orders using FedEx.
Here, be ready to either:
1) pay an arm or a leg
2) wait a very very very long time.
The employees I have encountered are polite but I blame any consternation I have had with them as a result of this location having poor management or being understaffed. For example, I waited 35 minutes to get a document spiral-​bound (which should take 5 minutes at most) but because the employee had a lot of other things to do (and was the only employee working on a Saturday morning), I had to wait around.
Prices are ridiculous. I wanted to print a document (less than 100 pages) and the quoted price was $ 93.00! Are they printing with ink made from unicorn tears?! I ended up buying a ream of paper and just printing at home (ink wouldn’t even be that expensive).
I will heed others and take my printing/​shipping needs to other copy centers. I would like to keep my limbs and not waste my time in line.
Only plus side is that they are open 24 hours and have decent parking.

I had to send my friend’s suit to him in small town Texas for his mother’s funeral 3 days later, so (as a former distribution manager) I knew FedEx would be the most reliable company to get it to him on time. I also knew it would be the most expensive but in situations like this, money isn’t in the equation. I took it to this store, where it was packed perfectly and the clerk took special care to help me find the best rates possible to get it to my friend. I’ve had many, many experiences with stores like these and the customer service here was above and beyond. I’ll be coming back in the future, for sure.

Terrible Terrible service. I am going to write a complete review for the manager Dawyane. I feel like they did me a favor for sending my papers. I am so upset the local post office is way better than them. He told me don’t think your documents are any more important then anyone else just cause I asked to get the correct receipt instead of taking someone else that he attached with my receipts

This FEDEX Kinkos is horrible and a total rip off if you have to use their slow and inefficient workstations. They charge 45 cents a minute and it takes the computer 3 minutes to boot up and then another 2 minutes to recognize the scanner. I got charged $ 2.70 blurry gray scale scans because the scanner didn’t allow me to scan black and white documents. If I wanted gray blurry documents I could have used my iPhone to take pictures of my business documents not go to this under supported Kinkos. The employees looks like they’re busy trying to avoid customers and the equipment is slow and outdated. If I wasn’t moving without my personal printer I would have made better scans from my canon all in one printer scanner. Don’t waste your time in this Kinkos unless you have no alternative this is a must avoid place not to get ripped off.

Extremely expensive! $ 11.99 to bubble wrap my phone!!! Definitely not coming back to fedex ever again!

Customer service is excellent. They have enough products like folders, binders and notebooks on stock.
They are ²⁴⁄₇ hours open and have an excellent location not far from I-​94 express way giving access to downtown and the north suburbs. There is a dunkin donuts next to them for snacks. They also have copiers, fax machines, and computers. You can say they are an office for the public. They also have fedex delivery which is excellent.
I dont like the crowdiness of the parking lot. The fedex truck can get annoying because of so many cars in the morning flooding to dunkin donuts. I feel the workers are under staffed and over worked. So management should make rotatational shifts or get part time workers.
I also feel the restroom should get maintenace treatment because sometimes you can smell the awful odor while doing work on their computer.
It had happened like one or two times.
Otherwise they are good copy center.

This place is OK, but it isn’t great. It is open 24 hours a day, so it’s a good option if you’re trying to print something last-​minute. I think some things could be better.
Their customer service is OK. There were two guys working there when I went in on a Wednesday night. It was after 9, so they said they couldn’t make the copies for me but set me up on a computer instead so I could make the prints myself. The printer wasn’t set up properly, so some of the copies were messed up, but they did deduct the charges for copies that were incorrect. They also deducted my computer time, since they couldn’t make the prints for me.
I also felt like they didn’t have a very wide selection of office supplies. I understand that they’re a copy center and not an office supply store, but felt like that could have been better.
Overall, it’s not a bad place and a good option if it’s late at night or early in the morning, and you need something printed.

I was informed that «our email is always slow on Sundays. Sometimes 40 min». So i wasn’t able to print my 1 page doc #fail

The service is always slow. The workers there never smile (except this one guy with glasses and dark hair and interesting voice) and don’t seem to care. Maybe it’s because I meeting them at the end of their shift. A few weeks ago, an elderly man needed some help making copies and the worker gave him verbal instructions really quickly and said go. Granted it is easy to make copies, but she should have helped him over to the machine and get him started.
The place is pretty clean and it does have some usefulness.

This place is expensive… to print, fax, and do other services.
I paid over $ 10 to fax 6 pages (not including the cover page). I guess that it is expensive at all Fedex Kinkos, but I didn’t even get any help from the staff! They require a prepaid card to use the fax machine. It’s horrible. Go to Office Max or Office Depot — their services are much better, cheaper and faster.