Main and Crawford Auto Repair

Honest and straight-​forward.
We use them for all of our cars — a 1999 Camry, 2005 Lexus and a 2007 Corrola
Highly recommend!

I wanted to like these guys BUT the following occurred. Took my car in because the a/​c was not working. I told Mike that I already got an ac recharge done from Jiffy Lube about a year and half ago and that I strongly felt that I had a leak. He told me that it was their policy to still do the recharge to just make sure that it was a leak, If it was a leak then that would fix it. So, in my head, I thought that was fine as long as I didn’t get charged for the recharge… and they would just be charging me for the leak.
I pick my car up 48 hours later, and notice it’s still blowing out hot air. They told me they did the recharge and it was blowing out cold air. BULL CRAP! No one checked my car after they did this service to see if it was functioning properly! So I spent $ 187.00 dollars on absolutely nothing! I was so furious that I sent Mike a text message to let him know how pissed I was and I was instructed to come in the next day to speak with the owner.
I told the owner everything that happened is his name, and he instructed I leave my car for further inspection. The check for the obvious and called me to tell me I have a leak. NO SH*& Sherlock… what do you think I have been saying this entire time?! And the kicker is that it would cost $ 610.00 to fix! so in all I would be out of close to 1000 dollars. I picked my car up and told them I AM NOT interested.
It’s a shame how they think they can just take advantage of people. NOT a good business at all! I was even willing to get my breaks done there! I will never go back. I actually found a mechanic that would charge me half of their prices. STAY AWAY!!!

A few weeks ago, I took the wife’s car in for her emissions test and literally, while I was waiting for the test, the check engine light went on. D’oh! So, obviously, it failed. My next few weeks were going to be really busy so I looked through the booklet of shame they give you and found Main & Crawford.
Now, I have a trusted place in the city but figured since it had a «B» in the EPA booklet they could do an okay job. The quoted me $ 99 for the diagnostic but said that it would count towards whatever repairs they had to make if I chose to get them done there. And that they would take it to the emissions test after the repairs to make sure it passed. That was what clinched it for me.
Well, a few hours later, they called and said that the car needed several hundred dollars worth of repairs. I’m not a car guy, but they had seemed like honest people so I gave them the go ahead. And a few hours later the car had passed emissions. Great, right? Why only two stars?
A few weeks later, my own car’s A/​C stopped working! I took it back to Main & Crawford and lo and behold, it ALSO needed several hundred dollars worth of work. This time, I didn’t have time constraints, so I told them I would bring it back. I took it to my trusted mechanic and while some of the services that M&C had recommended did need to be done, many others did not.
I don’t think they are committing fraud. They’re just recommending services that aren’t strictly necessary. If you have a 10 year old car, you’re not going to service it like it’s going to run in the Indy 500. I would suggest going to Main Auto (on Main and Skokie Blvd) or Wizard Werks (if you’re by the West Loop) for reasonable service.