Oral Surgery Associates

I came here this past week to get my wisdom tooth removed. I’m not sure why this place has such negative reviews considering I had a very positive experience and am very happy that I chose to come here. The receptionists and dental assistants were very nice and answered the questions that I had. Yes, I had to pay a fee to get my consultation and my x-​rays, which they had disclosed to me before I came in for the visit. I did not have dental insurance and my health insurance would not cover the extraction since my tooth was not fully impacted. They gave me quotes for the procedure with local anesthetic and with general anesthetic so that I could make a decision for which one I wanted. I ended up going with local since it was cheaper. Dr. Halkias performed my extraction and he was absolutely wonderful! He made me feel extremely comfortable and helped a little with my anxiety. He answered every question that I had, and even had me visit the office when I was feeling pain several days later to help try to alleviate it. One of the best oral surgeons ever! I highly recommend this place and Dr. Halkias.

HIPAA Violation + Scam + Incompetence = Stay away! Where to start? I shouldn’t need to say anything more for you to look elsewhere, but just in case you want details… here it is. I had a procedure done to remove gum which had high potential for infection. So then comes the bill. I have NEVER had issues with my insurance (very good insurance). Comments like «I can’t believe your insurance offers this option» or «I have never seen insurance cover such a large portion of the bill» is what I usually get from the docs office. So I moved to Chicago and needed to find an oral surgeon. I find one conveniently located in between my work and home. I Unilocal Oral Surgery Associates, and see the issues on billing, but think to my self «these people must have poor insurance».
Boy was I wrong. I got the bill. 0% covered by insurance. I call the office and tell them that this must be a mistake. They explain that my insurance does not cover a sequestrectomy, and the anesthesia. I was told there was nothing they could do and my insurance was at fault. Followed by «we need payment». I knew this was incorrect so I called my insurance. Turns out that they were filing medical rather than dental. I eventually taught their billing department who to bill. Again my bill came back at 0% coverage. So I follow up with my insurance to find they have not submitted the correct information. I was told «there is nothing more we can submit, and I need to pay my bill» from the office on Peterson.
I requested all information submitted to my insurance. THEY SENT ME ANOTHER PATIENTS INFORMATION! I realized they never sent the information requested to my insurance after receiving MY information. So I requested they send in the correct information which was refused by the Peterson as they «already sent all that is needed». So I go in their office on a Saturday. They eventually agree to send in the requested information. Boom, majority of Anesthesia is covered within a week. Followed by the majority of the sequestectomy covered a couple weeks later. In addition to getting coverage, the «In-​Network price» was hundreds less than the full amount they were trying to jack me for out of pocket. To tie everything together… This ordeal took about 6 months while I was getting letters about being «over due» and possibly sent to collections. Unbelievable.

Found Dr. Evaskus through my insurance provider as an in-​network oral surgeon.
When scheduling my consultation, I informed the receptionist that I had 3 impacted wisdom teeth that needed to be surgically removed. I was informed on the consultation fee and verified that they accepted my dental plan. As i arrived for my first consultation, I gave the receptionist a copy of my insurance and my x-​rays. After the consultation, I was then told «Oh by the way, sorry we don’t accept your medical insurance… so we will need a 50% deposit prior to your surgery.» Why wouldn’t they inform me of this very important piece of information when they physically had my insurance card in hand prior to the consultation? I paid the consultation fee and never returned. Although the doctor was very nice and informative on the procedure, the staff was very misleading and deceptive!!!