Skokie Ace Hardware

I went here needing only 2 small nuts for a stroller. Staff were very friendly and make sure I found the right part. They even did the installation on site. This is a good place to go if you’re looking for knowledgeable employees who will help or offer advice on fix-​its.

i have a friend in skokie who swore this hardware store was the best. so i decided to stop buying crap from not helpful, irritating and unknowledgeable home depot and give this ace a shot.
wow, what a satisfyingly pleasant experience… every time. it’s a manageable size with all the choices any human being needs. there hasn’t been anything i wanted that they didn’t have. i’ve been greeted by the same cashier woman (liz) for years now, which i gotta tell you is so refreshing. the other people who work there go out of their way to figure out what exactly you need and help you find it.
i live in chicago but make the short drive to buy all my hardware stuff here. truly a top rate hardware store that i feel really good about supporting.

I grew up with friendly neighborhood hardware stores. You know, the kind where the owner was always there and knew every square inch of his store. Somehow, I became conditioned to believe the bigger the better and in that process, almost all the neighborhood hardware stores disappeared. You pull into a Home Depot, Lowe’s or Menard’s and walk a block or two from your parking space. It’s difficult to find what you’re looking for and many times when you find an employee they send you to the wrong location a half mile away. You wait and wait in line to check out and generally it’s an overall unpleasant shopping experience.
I rediscovered Skokie Ace Hardware and am pleased on all fronts. Parking is close by. So far, they’ve had everything I wanted to buy. Prices are competitive. However, the best part is seeing the same friendly staff every time you go there – just like the old days. The cashier is particularly friendly (I wish I knew her name to share in this review). I’ve watched the owner replace the battery in an elderly customer’s garage door opener. Even the customers seem friendlier than those in the big stores. I’ve stopped a few for advice and they’ve been eager to help.
We need to support businesses like Skokie Ace Hardware before they become extinct. There’s no reason not to support them. They beat their competition and they treat you as if their livelihood depends on it – because it does.

Hands down the best place to get all your hardware needs. They have the stuff you can’t find anywhere and they’re extremely helpful when you can’t find it yourself. Liz at the counter is also super sweet.

great hardware store! always helpful, prices not too high, convent location

By far the most helpful group of people I have met in a long time!
Everyone works together to help you try to procure the product that you need!
I stopped by to pick up Heet for my car (thanks, Chiberia) and Mike (who works downstairs in Autos) was extremely helpful in finding the product but also giving me his honest expert opinion on what it is and what it’s for. That’s so helpful to me because it’s the quality of a bunch of people I can trust– rather than someone who is just there for a part time job.
This gentleman with glasses (I can’t remember his name) was amazing and found me a pink flashlight and the woman at the front desk was great– because this Hardware Store is not just for men– it’s for ladies too!
She made sure that this ACE sells OPI nail polish, eclectic salt-​n-​pepper shakers and random wallets and mani-​pedi tools. I suppose they are there in case you break a nail after you fix your wooden shelf!
Thank you so much Skokie Ace Hardware! My car’s fluidline will not freeze (I’m being precautionary) and I got a pretty new LED pink flashlight!

Staff was very helpful, I pretty much found everything i was looking for and at good prices. Close to home its very accessible for me when working on the house, One thing that caught me off guard was the fact that it was like stepping into the 50’s when i walked in. It was nice… its what my dad used to talk about when he went to the hardware store when he was my age! good to see customer service still lives in these days of loews and home depot.

When in search of something come here. It’s amazing the vast amount of items they carry. Now whenever I need an odd item or something right away I send one of my assistants to Ace and so far they have never returned empty handed.

I love this store, the unexpected things they carry, the folks working there, the way it smells like a hardware store. I will go there to check for an item before hitting a big box store. Yes, it is small, but the hardware section downstairs is well stocked. Every downtown should have a store like this.

I just went in there with a return. Came in the front door and the sales clerk stared me down without a word (not a good start). Went to the back cashier and the woman was pretty sick of her job. Could hardly get the words out. Yeah, its hot out, but you have a job, get over it. Will go to another Ace where «friendly» is the name of the game.

I was just treated so rudely by the staff. Just because she was out until 2am at the casino gives her no right to be nasty. This place seems as if customers do not matter. I will never shop here again.

Very, very helpful. You can always find an employee to ask questions. A little bit more pricey than the huge hardware stores, but convenient and friendly. Free popcorn!

This has been my hardware store since I moved in this area in 70s. They always has real good customer service and every year I come back for root killer, weed killer and special cleaner supply. But, today it is a different story. I bring a root killer to the cashier to checkout, and I mentioned that Home depot is a lot cheaper, can she match the price. Then, she gave me a 10 minutes lesson that they were family business and people come to ACE is for service, on and on… real loud…, in front all the customers. And tell me,” if home depot is cheaper, go, go there, don’t buy it here…”
I really like the sale people in the store, they are always helpful and polite. I hope they will improve their business tactics and keep up with their competitor for I don’t want them to close the store.

This is the best place get any of your household repair needs. I have been shopping here my whole life. Even since I have moved into Chicago. It’s no longer around the corner, but I go out of my way to get what I need, the first time.
If you need a key made, don’t go anywhere else. They use the older style key machine that actually WORKS! The ones at Home Depot, Walmart, etc are designed for the morons who use them, and never make accurate copies.
The hardware selection (nuts, bolts, screws, and the like) here are top notch. They have everything from the smallest screws to huge structural type bolts. Very well organized and well stocked. I have found several hard to find items here and many occasions.

If I owned a home I would live here. Came here for a cart I ordered online. Very nice people and very helpful

I love this place. Instead of throwing things out, am able to bring items in to have them repaired — for example, a shade that would no longer roll up, the switch that cracked on a lamp. Would you be able to do this at Home Depot? I don’t think so.
Also, they seem to have whatever I need — great supply of cleaning products.
And the biggest treat — you can ask them questions about potential projects and they actually know the answers.
Darlene P.

I love my neighborhood hardware store. Despite its seemingly small size, they always have what i am looking for. In fact, I almost never stop into the big box hardware stores anymore. At this Ace there’s always someone to help right away. And the advice is always good. As a late bloomer do-​it yourself woman, I appreciate the advice that is readily dispensed if you ask, and always dispensed without any chauvinism. With their sage advice over the years I’ve successfuly fixed sinks, tile grout, locks, cabinetry, replaced parts of my Weber grill (was gonna buy a new one, saved myself a boatload by replacing parts! thanks Ace!), repainted many rooms, and a whole lot more… hmm…come to think of it, maybe I am not such a unknowledgeable do-​it-​yourselfer after all…
Anyway. I’m always in and out in a flash, usually before heading into work (they open at 7:30). Nothing ever feels like a hassle — ever. Love my local hardware store. Oh and I can walk/​bike there! Bonus.

Oh Hello Mayberry.
I literally entered a time warp this afternoon. I’m still feeling a bit like Floyd the Barber.
I needed a set of keys made. What are these keys for you ask? My deluxe office? My gym locker? My secret lover’s apartment in the city? You may never know. Just be happy I have a spare set of keys.
When I came in, I walked up to the first shop clerk I saw. I asked where I could have keys made. He said «In the back corner sir, I’ll be right over to help you!». Now, this was nice, but the fact that he said it with a smile was even nicer.
After waiting for no more than one minute, he came over and made the keys. I asked if they sold little key rings — and he assured me they did– and directed me to the register.
At the register, I was waited on by Helen Crump — who was probably leaving at lunch to bake Andy an apple pie.
I was delighted to have such old school service in such a busy world. Not only were the staff polite, but so were the other customers. I overheard not one, but TWO people say «Oh, no. You first…»
It was eerie, and pleasant at the same time. Sort of like a high colonic.
If you are in Skokie, and you need some hard ware things — and feel like stepping back in time, by all means visit Skokie Ace Hardware!

Called for quotes on a specific snowblower model and drove to this store buy it. They loaded it in my car, then when they went to ring it up, the cost was $ 70 more! They claimed that the salesman gave me the wrong price and wouldn’t honor it. I showed them a list of other stores selling the same model for $ 70 less but the store owner wouldn’t match the price. In fact, he refused to drop the price by even 1 dollar. What a jerk! The machine wasn’t cheap to begin with at the lower price.
I’m surprised that in this economy, they were willing to let a big sale walk out the door. But it ‘s their loss.
So I told them to keep the snowblower and I bought it at another Ace in Chicago which charged $ 70 less. Too bad people don’t honor their word any more. Who wants to deal with a business like that?

Haven’t been here in person. But having called at 9:47 am and 10:57 am allowing that they may open at 10am on a Tuesday in September, they don’t seem to pick up their phones EVER. Put the phone down, letting it ring and put it on speaker and after 5 minutes… no one picked up the phone!