Alterations by Kim

Absolutely horrible. I’d give this place 0 stars if I had the option. They are unable to do the most basic task of altering the length of my husband’s suit pants… And their stitching was so obvious that you could tell from afar that it was done by a complete amateur! When we complained to the lady she pretended like she didn’t understand + she gave us a bs response that it could easily be fixed with ironing… They also don’t take credit cards either! Never will we go there again. Never!

Do not go here!
1.they don’t take credit/​debit cards so if u do go here bring cash or check or be prepared to have to leave and get cash or check.
2. I had a bridesmaid dress altered here. I went to pick up when I was told I needed cash. I noticed that the dress wrinkled. I told them I would return later to get the dress. Giving them time to iron/​steam it. I came back the next day with a check and to pick up my dress and it was still wrinkled. She doesn’t speak English and I guess didn’t really understand when I asked for it to be ironed. Anyway. She basically told me that that wasn’t something she did and I needed to take it someplace else and pay to have it done. I’ve had many things altered in my life and I have always picked them up pressed and in better condition than when I left them.
Anyway. There are so many alterations place in Atlanta. I’ve always had great experiences. I only picked this place bc it was close to my home. I would have driven across town to have avoided this experience.

I have nearly everything I wear altered, and I always bring my clothes to Alterations by Kim. They have worked on everything from expensive silk garments to cheap synthetic blends, and everything has turned out perfectly. Their prices are very reasonable and they have a quick turn-​around time.
The shop is small, and I’ve only ever seen three employees in there (none of whom, by the way, are named Kim). Also, do be aware that their English is very limited, so if you have specific requests or are the type of person who needs a lot of conversation with the person performing the alterations, you will not get that here. However, I’ve never actually had the need to «request» anything, as they always know exactly what to do to make garments look and fit their best.

I was impressed with the alterations they did on the pants I brought in there, but the customer service was not together. Kim barely spoke to me when I came in and she disappeared to the back before I even left the establishment! I’m really big on customer service soooo I won’t be back.