Anthony’s Appliance Repair

Time is money for everyone involved in repairs. If you say you’re going to do something or be at a customer’s home at a certain time/​date a courtesy call, text or email is always appropriate if you cannot make it. Anthony was supposed to be at my home Friday morning after a Thursday visit were he stated he couldn’t complete the repair because of another job. I noticed Friday about 4 pm I hadn’t receive a call so I called him. He informed me that he would be at my home and hadn’t forgotten about me that day. Now here we are 2 days later, Monday morning & i’m just receiving a call that he should have made Friday once he knew he couldn’t make it. Even Saturday or Sunday would have been nice. I was against my husband decision not allow him to finish the job; however, once he got here and still wanted his 35.00 inspection fee (in my option he should have waived due to his inconvenienced to us) this showed his true heart as a business man. I’m a first time home owner so I will take this as a lesson learned.