Pearl Nails

I got acrylics from a lady who was very pleasant and funny. There was a slight language barrier so she didn’t do the shape & length I’d asked for. Since I wasn’t paying attention, she’d done a couple nails by the time I realized. But once I explained again and directed her a bit, she went back and happily re-​did the others too, unlike techs [from other salons] who get frustrated when you correct them. Their prices are very reasonable & the staff is very skilled. I’ll be back for a pedicure soon!

I’ve been here a few times and I’ll be honest, their service has been inconsistent. With that said, since Kim became my preferred nail tech, I’ve been 100% satisfied! The first time she helped me, she had to correct a mistake made by a young man who attempted to give me the «coffin» shaped nails I asked for. Though he said he knew how, he couldn’t get it right and I was furious. Kim came right over, took over, and made my nails fabulous! She accepts appointments, is courteous, professional, and is great at what she does. I will not allow anyone else in there to assist me. There are a few other technicians who have regular customers but I can’t attest to their skill level. In sticking with Kim!!!
About the location, it’s not very large and the décor is not very modern. They do have an extensive selection of standard and gel colors. They also offer some gel options with matching regular colors for your toes (I don’t like gel polish on my toes!)They also offer various pedi options ranging from $ 22-​$ 35. There is a young lady who does lashes but I didn’t like it… Too clunky for my taste! I only had my lashes done by her 1 time. They also offer waxing services and permanent make-​up.
I am soley reviewing based on my experience with Kim and nothing else. Before her, I probably would’ve given this salon 2 stars so that should say a lot about her. Thanks Kim!

Wonderfully friendly staff, always happy to chat with you while they work. This is a great salon. They are warm and friendly. They take their time to make sure you feel welcome & pampered. The salon is very clean and well-​managed. You quickly become family! They have a great selection of colors. I would totally recommended this salon to anyone.

Okay, so I am thoroughly upset and reporting this because I am truly bothered by my experience. I wanted to wait until after I went to the doctor, and I was right, I have a fungus after getting a pedicure from this place. I am so upset because I have NEVER had this happen in my life… and I am 40 years old. I have been to this shop a few times and never had this experience and prior to my last visit had always been happy with the service. However, the night I got the pedicure my toes started itching really bad and I felt a little burn. A few days later, I noticed the cuticle area started turning white and flaking. Then, I started getting sores on my feet. Then my toenails started falling off. I went to Walmart and CVS over a few months now to get OTC fungal medicine, but that really didn’t resolve the issue. While my toenails did grow back, my feet have never properly healed and so over the past two weeks I have had trips to a podiatrist. The first time I went they took nail and skin samples. Then, a week later I went back and got the results and I still have this fungus. I was given Clarus spray, Kera Nail Gel, and an antibiotic to take over the next 30 days. So far, my copay and Rx costs have been $ 134.00! As a Managing Manicurist (Ohio State School of Cosmetology Graduate), I should know to what things to watch for; but, honestly, I work so hard it’s nice to be pampered. Now, I am just so over this experience that I will just have to suck it up and get back to doing my own manis and pedis. Aside from that, I must remind you all to take your own nail care equipment and polish, or watch and see if the salon you go to is properly sanitizing their equipment (ALL of it!) before you dip your feet and let them use any files, clippers, etc. on you. The time it takes to recover and not wear pretty sandals is worth you taking the extra step so you don’t have this experience.
***Response to Owner’s Comments***
I would surely HOPE that NOW you are using the liners as you stated because that was NEVER being done at ANY of my visits last year. I had reported this issue for other customers and honestly forgot to file an official complaint. However, trust me, I will be doing so Monday morning against your company to ensure what you have written as far as the recent changes you’ve made is true. Also, my complaint is NOT the first, and while I am NOT going to get in a battle of words and repost of other complaints on your establishment, I am more concerned about what happened with me at your nail salon. If you are truly a certified/​licensed managing manicurist then you would know your comments are FALSE about how long it takes for a fungus. Anyway, if you are NOW using liners and disposable files, etc. Great! Again, to anyone else that read these comments, please make sure that when you go in to this shop that what the owner has listed is indeed accurate. In the meantime, I will be reporting my incident and suggest that if anyone else has ANY concerns or issues that you do the same. For you to blame the customer, when this was my experience at YOUR shop, is criminal. If nothing else, I would have appreciated an apology over my circumstances, even if you did not want to own up to your part. I didn’t come ask you for money or anything else, but simply said at one time, I was a happy customer and then something changed. It was my intent for you to see my review, recognize something needed to change, and take action so you this matter didn’t happen again. Trust me, with your response, even with the changes, based on your response I will never return. How dare you! You have no idea the hell I have been through because of this ordeal with one of your nail techs, and you have the nerve to blame me!?! Again, I hope what you are saying is true as I report this matter and will be sure to make sure I do what it takes to ensure you treat customers right and this doesn’t happy to anyone else that visits your shop.

They have no idea what they are doing. Nails looked horrible and my pedi started to chip polish just after 3 days. I’ve been there twice and both experiences were bad. They don’t listen at all and they do what they want, I will NEVER step a foot back In that place. I left out paying 70.00 for a mess of a job done on me.

Terrible service. Got a pedicure and nail polish. Pedicure was fine but the nail polish on my fingernails was terrible. Went the next day to get them redone but they were going to charge me for a nail color change. No allowances made for being inconvenienced and them screwing up. I refused to give them one more penny and didn’t want anything remotely similar to what I had. Took my business & my money across the street to the new nail salon next to Fitness 19.

Ok. So the first time I went here, I felt rushed during my manicure and pedicure. You are supposed to feel relaxed, but one person is working on your feet, one person is working on your hand, both sloppily I might add, and it’s just not an enjoyable experience. But then I thought, «Well, if I don’t want to spend all day in the nail salon and I want to get in and get out, this would be great.» So I gave it a second chance after seeing they offered the newest, hottest trend in gel application, Axxium by OPI. They looked great for the first 20 hours, but began chipping and peeling like regular nail polish shortly thereafter. I’ve researched and read multiple articles about Axxium, and have come to the conclusion that this nail salon just doesn’t have the slightest clue as to what they’re doing (hence the girl training the other girl doing my nails.) Also, the technician didn’t even take all of the pink nail polish off from my previous manicure, so you could see remanence of old polish through my new french manicure. And even though I told her one of my nails was starting to break and she might have to file or glue it before applying the gel, she told me «No,» because the Axxium would just «take care of it.» So what happened? Within 2 hours after leaving the salon, the nail continued to break underneath, messing up the new gel and cracking/​peeling it away. Unbelievable. These people have no idea what they’re doing. They are unexperienced, sloppy, and just trying to get money out of you. She charged me $ 5 extra for a «manicure with cuticles.» Isn’t that implied when you spend $ 30 for gel nails??? In 20 years of having acrylics, gels, silks, and manicures, and regularly I might add, I’ve never heard of such a thing! Save yourself the time and money and keep on driving when you see Pearl Nail.