Narrow Way Refinish and Collision

The sun-​scorched, tired exterior of our 21-​year old Mercedes was the opposite of its rude mechanical health and fine interior condition, so I started looking for body shops some time ago. I am a life-​long car nut, and am very particular about my cars. I did not want an unlimited paint job on this old car, but, it is still a Mercedes and deserves quality. I discovered Narrow Way, and was intrigued by the specificity of its website regarding pricing levels. I received indifferent estimates from several other places, with little reassurance of quality workmanship, e.g., that house paint wasn’t simply going to be slapped on the car with a nylon brush.
I called owner Tory, whose patient, pleasant, professional, personality signals integrity and trustworthiness. I took the Benz out for inspection, received a perfectly detailed quote for the exact scope of work discussed, and waited.
I picked the car up yesterday exactly as estimated, and the work is stunning. Dual-​stage PPG paint, with primer and full sanding. They did more work than was included in the estimate, like removing slight door dings that were not seen during the inspection. They managed to save the vast bulk of the 65 plastic clips that hold the lower body cladding to the car, saving me hundreds in parts.
There is no doubt that the quality of the work makes the price paid a bargain. You pay $ 4K here, and you get something that looks twice that expensive. Zero dirt, zero orange peel, no significant overspray, and amazing depth of paint and clear coat.
Tory and his merry men of Narrow Way have a life-​time customer.

I just had a bumper repair done at narrow way after being in a minor rear end collision.
After getting the standard 3 quotes from different places, Narrow way was the cheapest by far. It was under $ 500 where the other two were for $ 600 and $ 700. I wasn’t paying for the repair though, so price wasn’t my concern. The reason I ended up picking Narrow Way, was three things: Availability to get me in immediately and get the job done in less than 48 hours, great personal attention and service from the manager, very impressive quality work.
Of all the quotes I got, Tore was the only person who spent time really looking at my car before scratching out some instant quote based on book numbers. He did a thorough inspection of the damage, took an appropriate amount of time (about 10 minutes) crunching the numbers, then explained in detail how he came up with the price. He didn’t just plug in expected hours from a labor manual, he used it as a guide but adjusted each part individually based on what my specific vehicle needed. He also honestly answered my questions about the process and was the only one who told me the truth about what the «flex-​additive» would really do.
Summary: cheap/​fair pricing, friendly service, fast scheduling and turn-​around.