Mohan Skiing & Boarding

Same experience as Rocky G. We signed up for lessons for the 2015 season. After a terrible season, they offered refunds but there was no way to contact them as their office was closed. I contacted them in the fall of 2015 but their response was always very vague and that they will get back to me «as soon as they can». I tried to contact them through January and February but they were now in the middle of ski season and were too busy. They never contacted me again and now their office for 2016 is closed. Incredibly unprofessional and unethical.

Our first yr with Mohan and so far we are very happy. After two disappointing seasons with another ski school, we decided to switch. Mohan came highly recommended. I don’t know all the instructors names but want to personally give a shout out to Brad who when introduced to my daughter immediately knelt down to her level and spoke to her directly. It’s the little things that make all the difference. Lauren, Gabby and other staff were so kind and helpful in placing our oldest in the right group. They seem to have a really great system of getting the kids in just the right level group. They can really fine tune. Every interaction with staff has been a positive one. They’ve even inspired me to be a Mohan instructor next yr! I feel we are getting excellent value.

Don’t do it! It’s a rip off! Last year we had a terrible snow season. We were sent an email that offered us a refund or a credit for the 2016 season or a tax credit, but they left no way to let them know. I tried contacting them thru email and phone, via their website and could not get a hold of them. Message system soon told us the office was closed. We were out our refund. Finally when the season started, they send me an email and I had asked them about my 2015 refund and they told me I was past the deadline of getting it. They told me it was in my spam box, which is never checked. Why would I? They told me the office was closed. I know they are a 501 c, but they ripped me off. They offered a credit or the tax donation. But since my kids are to old I had no other choice but consider it a donation. Don’t use them. It’s a rip off. Spread the word.

After having a horrible experience with a competing ski school (see my other reviews) I asked around and was referred to Mohan. The sign up process was extremely easy and all done over the web. I called in several times to communicate with them as I was signing up 5 children at once and wanted them to be in the same classes if possible (divided by age of course).
The only reason I didn’t give them a 5 star rating is that the first day of school we arrived and two of the kids I registered were not on the list and were unassigned. They quickly took care of it, and even though we were not in their book, they got the kids set up with teachers and they got a full lesson that day.
As the 7 weeks progressed, my 4 yr old and my 9 yr old became more and more confident in their ability and their skill level increased markedly from one week to the next.
I was very impressed how they managed the varying learning paces of each student. I think at the end of every class they meet and pow-​wow with each other to determine each students progress and then place students with similar skill levels with each other so no one student is holding back the rest of the class. By the 4^th week the classes were pretty much established and we got to know my son’s teacher, Noah, very well. He is a great instructor and very patient with the little ones. I was very impressed with the maturity and responsibility he demonstrated when instructing my son. I hope he is there next year.
I will be using them again next year to help my son’s skill level increase and I am looking forward to working with such a professional organization again.

I contacted Mohan in early November to set up private lessons for my 3 kids. Mohan came recommended by a friend. I was immediately contacted by Sean who enthusiastically told me he was get back to me in December when they started scheduling. He asked what my preference in days were and I responded. Felt secure with our winter plans.
Since I did not hear back I reached out again only to be told:
«I recieved you email about the private lessons. I haven’t forgot about you but I am extremly busy. At this point if you still want to schedule private lessons for your kids, weekends are very booked for the rest of January and part of Febuary. If its possible to schedule the private lessons for a weekday Monday — Thursday we can accomidate you much sooner than next month. Please let me know what you would like to to do and some kind of availablity and we can try to make something work.»
I responded and still have not heard back.
I will no long make any effort to patron this business.