The UPS Store

Now personally, I suffer from war-​related P.T.S.D. and most folks tend to rub me the wrong way. The selfishness and lack of depth I have experienced with the people in this area is like a dull blade being dragged across my back; pent-​up, uptight folks who cannot express the most Neanderthal of feelings crowd the area. But I can at least still pretend and walk among the people — I don’t wear my problems like a badge. Instead, I tend to blend in like a wounded chameleon.
Yet coming into this store is an entirely different experience than the usual encounter around here. The middle aged fellow that runs this place is so miserable that you can feel the misery within seconds of walking in. It’s so thick with unhappiness here that you can cut it with a knife. You should retire into seclusion, my friend, as you have lost the ability to connect with others. I believe that what most reviewers here are trying to express, is that if you come here to conduct any type of business, you cannot help but be infected by the misery within. Enjoy!

I see I’m not the only one to experience rude customer service at this place! I’ve been here twice and the first time the was a very polite young guy that helped me, but the second time I came there was an older guy named Craig and he was completely rude to the point where I almost lost my temper and told him if he hated his job so much he should quit so everyone he comes into contact with wouldn’t experience his terrible attitude.

MAN! I read the reviews prior to my phone call to this UPS store to ask some questions about color printing, but I called anyway. WOW! I WILL NEVER USE THIS STORE AS LONG AS THIS GUY IS THE OWNER!
He was agitated by my asking him three questions. His curt responses made me feel as if I should already know this stuff. With his demeanor, he’ll never make it in any business as long as he is the front man. Absolutely ZERO people skills.
UPS needs to review their franchise here and make a change. UPS has a great potential in this location and it is being squandered on this guy.

to say they suck would be an understatement. Bad service — everything seems to be a hassle for them. I use them as a last resort. Good luck

This is the worst ups store in the Washington state i guess. I had few questions about a delivery to a different country but the guy working on this Saturday was so rude and would not answer my questions as if I was being a burden on him and he was doing me a favour. I was the only person at the store. Iwill go to the Issaquah UPS the next time. You guys are rude and you suck.
Sorry guys you lost my business forever.

Rude employees with no customer service skills. Avoid this place.

I have never had any problem with quality/​speed of shipping from this store, but one of the young men who works there has absolutely no social skills. Doesn’t say hello, kind of grunts back when greeted, doesn’t say thank you. He seems to be competent, but seriously, how about treating people in at least a minimally friendly way? I keep using them because it’s convenient, but the owner might want to pay attention to how his employees are acting.

The owner is horrible! Extremely rude individual… do not use this store. I also own a growing small business in North Bend… I now have to drive down to Issaquah to have my printing done correctly and with good customer service… This man does not deserve your business! Spread the word!

This has to be the worst UPS store I’ve ever been in. I dealt with the owner and had some questions about shipping services (I have a small business) and getting a mailbox. After asking two questions about the boxes he grabbed a flyer, slapped it down on the counter and walked away. I was completely shocked and walked out at that point. I ended up setting my business shipping address in Issaquah even though I live in Snoqualmie. I held off in posting a review because I wanted to give the guy the benefit of the doubt, maybe he was just having a bad day. I mentioned my experience (this happened about 3 months ago) to someone over the holiday weekend and she said that my experience with the owner is typical. She said there are 1 or 2 younger guys that work there and they are great, but knowing the owner is consistently rude to customers, I decided to submit my review.