Public Storage

Customer service was amazing. The staff was always professional and actually nice people. They answer any questions and the prices are the best around for a good facility

This is a good clean facility with good rates. When I set up my rental the employee there, Dominique was very helpful and walked me through everything very clearly. It is easy to get in and out and carts are usually available. I have not had any issues with my rental unit here and would definitely recommend it to friends.

I needed to put my belongings in storage for just about a month so I chose this place and a man named Jose helped me out a lot. He noticed I had a lot of stuff that might not of been able to fit in the unit I reserved and kindly showed me one that would be better. Good thing he did because I didn’t even realize how much stuff I had. They had convenient dolleys to help move all the boxes and items I had. Overall it was great experience. Thanks Jose!

Dominique, who assisted me during my inquire was very helpful. Very friendly and professional. I ended up getting a space that day, instead of just requiring.

Finally got the rest of my stuff out, thank you very much for your time and help, you guys always been there for me finding the right size storage, helping out with the dogs and stuff. So long my friends

My experience with this property has been flawless. Dominique assisted me throughout the entire rental process from the time I moved in six months ago to my move out today (Nov ’15). Dominique has always been a friendly professional and I’m thankful that she has been there each time I have needed assistance. On day one she made time to give the unit an additional cleaning as needed. She let me know yesterday that I could get a last receipt from the Sunday manager on duty to finalize my move out, but she ended up being there when the company needed her to fill in! I would recommend this facility to anyone. Thanks Dominique!

I have nothing but good things to say about this Public Storage. I have dealt with others and have never had an issue but this one surpasses them all. Every time I have been down to my storage unit I see Israel who has provided me excellent customer service. He is very knowledgeable in this field. Always smiling!

Staff here is very helpful and professional. All of my options were explained in detail to help me pick the best unit for my belongings. I felt very comfortable leaving my things in my unit-​everything is very secure and you get your own code to get in the gate. Israel gave outstanding customer service and showed me my options for units.

Customer Service at this public storage is excellent. Dominique is an awesome staff. Very professional. I would recommend this storage facility.

Me and my SO called in to make a reservation to go see a storage unit before committing to. It was our first time obtaining one, so we were kind of clueless. We spoke with a gentleman name Israel. He was very professional and it is a gem to see someone with a high caliber customer service skill. The experience was no hassle. We were shown the storage unit and walked through the process despite knowing that we might not sign for the unit. Israel explained everything clearly and it was easy to understand. If you haven’t guessed yet, we signed right away.

Dominique was an awesome help. She had the best attitude and knew what she was doing!

I recently stopped by Public Storage for my first time. I was somewhat anxious and had no idea what to expect. Dominique was very friendly, attentive and knowledgeable. Outstanding customer service is rare nowadays but Dominique went above and beyond to make me feel comfortable and well informed. I applaud Public Storage for training and employing such a STAR employee.

The folks here are really helpful when you have an issue. Jacqueline is always prompt and attentive in the office and Geoffrey in the corporate office can be moved as well if you calmly and thoroughly explain your issues. Thank you again folks!

Dominique, the property manager was really helpful and detailed. She follow up with me and made sure in have all my questions answered. Today, Lauren was very courteous to address my refund question. I’d recommend this public storage for sure.

Great hidden storage facility for those who want a place that’s not too exposed for the public to know what kind of stuff your storing. Great deals and packages are an enticement along with having a nifty optional indoor roomy unit to choose from as a pose to the outside norm. Fully equipped with trolleys to move your stuff, this place has it all. To top it off, you got a well informed staff of Dominique and Jerry to help your every need, and that’s what made this experience a complete breeze for first time movers like me n my pops. Try them out!

I really wish I could get a 1-​star review. But I have to give some credit for the first encounter.
My husband and my parents were looking for a storage in the area so that we could put some of the stuff in storage as our home is going through remodeling process. The set up process was not bad. We got a spot that was close to the elevator and the stair.
But today when my husband and I went back to the storage to drop off our stuff, during the access hour at 2:45 PM, no one WAS IN THE OFFICE. There was a gentleman eating his sandwich inside his car that was parked outside of the office. My husband just wanted to use the trolley that was chained at the first floor. So my husband asked the gentleman if he worked there — and that guy said no!
Oh, surprise, by 3PM, I saw that dude left his white car and walked back to the rental office right after a young lady (who I think was the manager?) was back from lunch and it appeared that guy actually worked in the office. I’ve used other storage companies and I was shocked to see that no one was in the office at all during the access hour. Honestly I would have gone to somewhere else but my parents chose this place because of the promotion deal. Should I know the rental office is run this way, I definitely would have gone somewhere else.
So unless you only have to move your stuff into the storage all at once and take it out at once; if you are looking for a storage place where you can move your stuff in several rounds — go SOMEWHERE ELSE because who know if anyone is around to unlock the trolley. Alternative — you better find a hunk to carry your stuff. Being a 9-​month pregnant woman, I was not happy about it. Luckily my husband was a strong guy so he just moved everything at the end but it was a very frustrating moment. They are good at getting your business but expect the quality of your experience after the initiation will go down hill.
Note to management: please either set up a protocol so that the trolley can be accessed by the renter by making sure at least 1 personnel who has the access/​authority to do so is at the office during the access or re-​enforce such protocol. Alternative, figure out a different way to let the renter to use the trolley — not everyone has a hunk or a team of army to move things around!

Had a miscommunication with someone at this location about refund money if moving stuff out of storage in middle of the month. When I actually came to take items out of storage unit for good, I spoke with Seana whom was very patient and understanding. She was also very helpful in explaining the situation and helping me know what all I can write off in my taxes for this expensive move to help make up for money lost in the miscommunication with now «former» employee I spoke with previously. She re-​installed my faith in Public Storage. Thanks Seana!

I came here to rent a storage unit with my friend and the customer service was excellent. I would recommend this location to everyone just because of the friendly service they provide.

I’m in the process of still looking for a new place and needed a storage for just one month until I find somewhere new. I called Public Storage in the morning and told them my situation and the friendly lady over the phone (forgot her name) was able to get me a deal for $ 23 for the month. She made me a reservation to come in during my lunch hour the same day. I’m giving them 4 stars only because I specifically asked her if it was going to be that amount out the door and she said yes, but when I got there it was actually $ 51. It’s still a good deal, but I like knowing of all the fees from the beginning.
So I came in during lunch and the manager Seana assisted me. She was extremely friendly and thorough about what I needed to know about the storage place. I enjoyed finalizing the deal with her. Thanks Seana!

This place doesn’t even deserve one star. My flat screen TV was stolen from my unit and the insurance I purchased won’t cover it since there were no signs of forced entry. The manager was also really rude and told me «We can’t do anything for you» when I went to talk to him about the theft from my unit. He wasn’t even concerned about the incident. If you decide to use this place, definitely put 2 locks on your unit and make sure to check in on it more than once or twice. I made the mistake of only checking it once over 6 months and had only 1 lock on it that Public Storage had originally sold me. Turns out they don’t even sell the same lock anymore because it wasn’t a very «safe» lock! Even the officer who took my police report of the theft said that it’s happened before and the thieves were undoing the hinges off the doors to get inside the units without having to cut the locks. Avoid this place if you can, it’s not worth the money they charge for storage!