CVS Pharmacy

I regularly have my prescriptions filled here. I reside in the area and took an Rx for pain control due to recently diagnosed cancer here to be filled from my doctor in LA county The intake clerk spoke to the pharmacist and told me that they couldn’t fill it because the doctor was not in San Diego County. When questioned further I was told that this was a CVS policy! I was rudely told that I could try a different pharmacy and maybe they could fill it! I then went to another CVS in the immediate area and they filled it as I waited. I was lied to by the employee at the first CVS — STAY away. Also the week before they told my doctors office that I had already picked up a prescription when I hadn’t! Horrible place.

I stopped in to pick up a prescription that is clearly a monthly type prescription. Use twice a day I am quite sure the doctor sent over as one month with two times refills. They filled as all three months together and then asked me to wait 20 minuets for them to fix the error. There was nobody in the place and three people in the pharmacy. Each month is already in a box by itself so why would that take so long to cut the tape they used to tape them together and ring up just one instead of three?
I for one am transferring this prescription to Wal Mart or Costco. At least the wait there gives you a much better price than CVS. And they were not even kind about it. Like no, sorry there must have been some confusion. No, only «that’s the way it was written up». Really because I could call the doctor and ask it that was the case and I can guarantee that it was not. Been getting this same prescription from same doctor for over 10 years now and it’s never come three months at a time.

Today I spent almost 90 minutes doing photos on the print in seconds kiosk. I printed my first batch in which it added a photo book I did not want. Then I spent the next 45 minutes putting together an album of photos that were edited and ready for printing. Once I hit the order button the system froze up and rebooted on me. Store manager came over and said oh well it happens sorry. Oh okay… so do you think i am able to get any sort of a discount on the photos that you are going to have to throw away? The ones for the album I didn’t order? I mean if you are going to throw them away I would pay a portion, since it is not bound. That and the system threw me out before completing my transaction.” No, if I wanted to pay full price, With out the binning mind you, that I could. But he could not discount me.
Oops, it happens? 45 mins on this thing and opps. He was not empathetic at all. Yes, it was just time and photos, but the principle of customer service was lacking entirely!
Bad review all around. 85% of the people that work there has rude personalities and overall bad mannerisms. The only ones at 10 to have any customer service is the pharmacy.

Stopped in here a few times and seems like a pretty standard CVS. Coupon machine worked so big plus from me. Nice selection of wines. No complaints here.

I pick up my prescriptions and random household items maybe once every two months from this location. The store is a little run down when compared to every other pharmacy or grocery store in the area but that doesn’t bother me too much.
Wait times can be a pain. Especially in the pharmacy department. However, I always noticed that whenever a line builds at the front, the cashier immediately calls for additional support and gets everyone through the checkout fast.
And I feel like few people take them up on the coupons on their receipts but you can save a TON of money on your purchases. Last night I bought $ 30 worth of stuff and used $ 15 worth of coupons! You can’t beat that deal.

This store is often out of stock of specific cold medicines and prescriptions, Their pharmacy usually seems to be understaffed and the lines to pick up a prescription can take 20 – 30 minutes. It’s time to take my business elsewhere. This store is just not all that well run and the focus on customer service seems not to be a high priority.

This review us for the store not the pharmacy! Store staff needs help why are they so rude?

Friday afternoon at 5:15 PM. Nine people in line to pick up prescriptions. There was just one staff member handling that crowd at the Pick-​Up window, which common sense would dictate would be a busy time period, right?
So, after waiting in line for 20 minutes or so, I finally make it to the front of the line, only to learn that my prescription, which had been faxed in 36 hours earlier, was naturally not ready, but «they could put a rush on it and have it for me in 15 minutes,» which means that it hadn’t been filled.
The employee told me that he had called the day before (Thursday) and left a message at my home that they were out of stock on the med, and would have it ready for me after 4 PM the next day, Friday.
I was out of town, and arrived at the pharmacy at 5:30 PM on Friday. If my math serves me, that is after 4 PM.
At which time we can return to the BS about, «We can put a rush on it,» which of course means that they hadn’t even started on it.
Between 25 minutes on line, only to learn that my Rx wasn’t ready and 20 minutes to «rush the order,» the totally incompetent store cost me the better part of an hour, for no reason.
What a gigantic cluster– (fill in the missing word).

This location used to be open 24-​hours, but I arrived at 5:00 am on a Monday morning and the store was all locked up. I had to drive to Encinitas.

Don’t go to the Minute Clinic if you have a bladder infection. Twice members of our family were treated incorrectly because minute clinic does not thuroghly test as in send out to a lab to confirm type of infection. This meant a latent infection that turned serious.

I checked the website and it indicated that the hours for the minute clinic were 9 AM to 5:30 PM. I arrived a little after 1:00 and was informed that all of the minute clinic staff were about to take a lunch break (there seemed to be three people working there) immediately and they would not be back until 2:30. They were totally unapologetic. I will not be back.

We used to shop here regularly and tonight were treated so rudely by an elderly man who worked there named Kevin that we will never return again. I sampled lotion from a bottle that had clearly been used by others and then took a different one off the shelf to purchase. Kevin rudely told me I had to take the one that had been used by others. Then told us he was refusing to sell us anything. My husband and I had filled a basket worth of stuff and were prepared to spend a hundred bucks as we do on a regular basis here, but thanks to Kevin we will never return. We will happily spend our money elsewhere. We went to the CVS on Encinitas Blvd right after this and several products were cheaper. All the more reason to skip the Lomas Santa Fe location!

This review is for the Minute Clinic at CVS. I love these ladies who are nurse practitioners. They are extremely thorough and compassionate. I went in for a possible strep throat diagnosis but when the quick test came back negative she told me it has a high rate of failure and sent it to the lab to be cultured. She said it would take 48 hours but in the meantime offered some other home type remedies that helped. I was concerned because I thought since it would be over the weekend when my results would come in I wouldn’t have the true diagnosis until Monday but 24 hours later I received a call letting me know my results. I would not hesitate to go here again for minor internal med type stuff.

Went to this CVS minute clinic and the girls in there were so awesome! Even though they were about to close they saw me and tested me for strep throat cause it was Sunday afternoon and I was in pain! It was very clean and they were professional/​knowledgable and were so nice! Will come here any time I don’t feel good.

I really appreciate how helpful and kind the pharmacy staff at this CVS is. They have the most amazing customer service. I was meaning to write a review when I first transferred all my prescriptions here because the pharmacist, I believe Melissa?, was so polite and helpful.
Yesterday, when I stopped in to pick up a prescription, I was using reminded how awesome they are so I had to remember to write it down this time. I was helped by a Jessica and William and they were very kind and informative. They were extremely busy, and had to ask many customers (including me) for new cards or call and wait on hold to verify coverage with insurance due to the first of the year. They didn’t seam the least bit annoyed, I am always so impressed with the level of service I receive here.
The staff is awesome. Thank you guys :)

Worst Cvs ever, the staff Doesn’t know what there doing and isn’t helpful, out of all the cvs stores i go to is the worst, and the manager Ann Marie is so rude and has no customer services skills.

I have been to a few CVS’ and I must say I really like the layout of this one. It is clean and the staff seem friendly and helpful enough. This is not my usual CVS but I would come back here. It does however not live up to my local CVS in Carlsbad.

I went with a friend and she saw someone at the minute clinic. The pharmacists took probably 45 minutes to fill her Rx. They kept saying «five more minutes» and every customer that went up to the register looked really annoyed. I’d avoid this pharmacy if I were you.

One of the cleanest CVS’ I’ve ever been to!
Stopped in to grab chapstick and was delightful surprised by the layout, cleanliness & even the soft music playing in the background.
The woman who rung me up was so cheery, and just the right amount for 7:30am on a Friday!
I love a lot of things in this shopping center and now I love THE CVS!

Drove like a madwoman after work yesterday to make it to the Solana Beach CVS MinuteClinic before closing. The nurse practitioner on-​call was wonderful and listened with empathic concern my reason for being there.
While Nurse Angel (not her true name) wrote out my prescription for antibiotics and listened to me spell out my symptoms, she didn’t chastise me for holding in um, «liquid gold» for three long miles during the hike down Whitney. Nor did she tsk tsk when I also mentioned I waited four days after the initial pain and discomfort to see someone.
D gets upset because I «put up with things.» *shrugs* But I will say I consider myself damn fortunate. Had I continued to ignore the symptoms (which were worsening by the day) the risk of developing a kidney infection would have greatly increased.
Anyway, this is probably (read: definitely) TMI, but I really love the CVS MinuteClinic. Especially this location.
Take care of your health, people!