Quality Inn

Oh, it’s bad.
It isn’t a quality inn anymore, it is Riverview Inn and Suites. Nothing sweet about it.
It hasn’t been updated in decades. The smell in the hall is just indescribable. Sure, there’s an element of smoke, but what the hell else was in that choking scent? Seriously, this was so bad I had to hold my breath from the outside until we got in our room. The door provided some sort of smell barricade, though not fully effective.
The carpets are filthy. To be fair to the carpet, it does appear to be several decades old, so it deserves to be filthy.
The bathroom fixtures were rusted, the sliding door to the patio was filthy. Fortunately, the sheets were clean because we really had no alternative place to stay under our circumstances.
Condemnation is too good for this place.

This hotel was very unpleasant to stay in. The entire hotel had a musky smell to it. Our non-​smoking rooms reeked of cigarette and had burns and dog hair on the quilts. The air was very stale, had to keep the air conditioning on the entire stay. The air conditioner only blew out freezing cold air, even when turned on low fan mode. There were random damp spots on the carpeting. A friend of ours had what looked like throw up stains on the curtain to the balcony sliding door. We were there for a wedding and later found out we were being charged full price instead of the rate for wedding guests. They did however rectify that when questioned. Would not recommend saying there.

Gross! We stayed here last Sat. night… only to wake to cockroach on the bed! Looked like drug activity in the parking area in the evening hours. Mold on ceilings. Still trying to get refunded for a horrible experience! Stay away!

We were totally reimbursed, and got a nice email from the franchiser, so they got a boost in stars!

If you want to be happier in life, you need to learn to manage your expectations. This is a Quality Inn, not a downtown high-​rise Hyatt or Kimpton boutique property with a rooftop pool and martini bar.
It is convenient, clean, and the managers are friendly and helpful. Yes, the rooms are pretty dated (lots of early 1990s hunter green and peeling wallpaper), but they are completely comfortable for a one-​night stay. Due to a booking error (not the hotel’s fault — I used a third party service), I was stuck with a smoking room. But it was immaculate and had I not known it was smoking, I wouldn’t have been the wiser. And I’m pretty sensitive to cigarette smoke.
The day front desk staff was extremely helpful solving my booking issues, and made sure I was happy with the results.
The restaurant next door delivers to the lobby (excellent chowder, and great prices), and we had a decent view of the river from our room. The indoor pool was very warm, clean, and was a quick way to relax my 7-​yr-​old son before bed. A great amenity.
Don’t let the negative reviews scare you off — it’s not a gulag. It is exactly what you would expect from the price, brand, age, and location.

From what I can tell it’s best to avoid the «executive» rooms. I had one originally and the room was very dated and the view of the river was not very exciting. I switched to room 123 and it’s a vast improvement. I used to work for a major hotel brand and can say this is not what I’m used to. However, for the money… it’s not horrible.

Avoid this hotel. I travel for work and have stayed in hundreds of hotels across the country. This one is to be avoided. I am typing this review from my room which smells like an ash tray. After I checked in and smelled the room, I went to the front desk and asked to change to a non-​smoking room and was told that it was a non-​smoking room. The woman behind the front desk (was she the manager?), said in a very unfriendly tone that there were no other non-​smoking rooms available as the hotel was completely sold out. It was 2pm in the afternoon, surely there was still another non-​smoking room available? The young man behind the desk at least made an attempt to be friendly and help by offering a chemical spray to cover the smell. Obviously this has been an issue before. I declined the offer on the chemical spray and returned to my smelly room. Thankfully there is a sliding door that opens, so at least I could get some fresh air from outside, and it was warm enough that I could leave the window open all night. In addition to the smell. the carpet is heavily stained. The wall paper is peeling off the walls in the bathroom. The tub is very old and very stained. The office chair has a dried puddle of something white, I don’t even want to think what that is. I will be happy to check out and never return to this sad motel. Oh, they have free wi-​fi.

The room was next to the parking lot where an 18 wheeler was idling. I complained, they moved us to a nicer room in the back but it wasn’t the cleanest. They do allow dogs which is a plus.

I don’t think this particular Quality Inn knows what the word «quality» means. Some Quality Inns are not bad, rather nice even. This is not one of those Quality Inns. Our room smelled. Someone had turned on the coffee maker without water or beans and just let the pot heat on the burner until we got into the room and figured that one out. It’s ratty, cigarette holes in sheets/​curtains. Let me point out that our room was a non-​smoking room, still smelled of smoke. Room was musty, smelled like mildew the whole time, running the AC unit did not alleviate that. Not that I ever see myself being back in this particular area again, but if I did I will not be staying here.

This is your basic side of the highway chain motel. Nothing fancy. But, for a basic side of the highway chain motel they don’t do so bad.
The room was clean and spacious. In our double Queen room there were two sinks: one outside the bathroom and one inside (very handy!). There was a balcony with a lovely view of a soccer field and a river (and a major road, but not a noisy one). Hey it’s better than some «views» I’ve seen in comparable motels which are usually of a parking lot. Bonus points for AAA discounts. And a hot breakfast buffet The blueberry muffins weren’t half bad either.
So, if you’re on your way somewhere don’t be afraid to use this as your stopping point. Also useful if you’re on your way to or from Cape Cod. It’s less than an hour from the region so you’ll have an easy drive in the morning and can save on one night’s (probably expensive if it’s summer) lodging.