Eastern Electronics Inc

When our MAC started experiencing hard drive problems we picked this business at random from the Yellow Pages. No one we knew could recommend a repair service so we had to go in cold. The gentleman who owned the shop took about 10 days to repair our computer which meant he fixed the inner works and put it in a ‘new’ computer.
After a few days we realized not only had we lost the iPhoto app – 3000+ pix – but the computer no longer contained a camera. Gone.
We took it back, still under repair guarantee, only to learn that the owner refused any responsibility in this computer no longer having a camera! He just kept shaking his head, expressing his ignorance of any of this, and certainly unable to explain why the computer we brought in for service has been returned without an essential component.
Unable to get any satisfaction in any way, my husband explained that unless the camera was restored we would stop action on our credit payment as well as file for a Small Claims judgement against him. He was stubborn, unrepentant and we are very, very angry.
This whole knucklehead experience cost us close to $ 300 and we caution anyone in need of computer repair to avoid this business.