Outstanding Cleaning

Veronice helped us cleaning the chicken and bathroom. They did a pretty good job. Its a deep clean.

Excellent job, they make maintaining my apartment effortless, They clean everything in detail, they don’t miss a spot, I have had a few services each time I moved, but they do the most thorough job out of all of them, no quick 30 minute job they dust and clean everything wonderfully. I have never had service as thorough as they are and as effortless as well. I would say the only thing is they don’t miss a spot really, they moved my 200 lbs table holding my 55 inch tv just to get back their and clean anything gathering in the back, it did result in an hdmi wire bent once out of about the 10 times cleaning, but they have moved so many things to get a detail and caused no other damage. I wouldn’t even expected anyone to try to move it in the first place so the 15 dollar wire was well worth the replacement without complaint. Definitely hire them for the thoroughness and consistency I get a txt every two weeks reminding me they are coming, other than that, I leave the house and show up with a spotless apartment can’t ask for better.

I reviewed outstanding cleaning a few years ago and wanted to say they’re still doing a great job. Veronice and crew are always cleaning perfectly, thorough and thoughtful.

Set up a time to walk through my apartment for an initial cleaning. Never showed up and never called/​texted.

I have hired them for my short term rental business a while ago. They may work if its your live-​in house not for the type of business I do where you have to be detail oriented. I did not find Veronice to be professional either.

Outstanding cleaning did very good jobs to keep my condo clean and tidy for my Airbnb businesses in Cambridge. They took a good care of nearly everything with a reasonable price, including doing the laundry and the key handling, which saved me a lot of time and efforts! I would highly recommend them to do regular house keeping as well as help with Airbnb businesses like mine.

Good cleaning, but very poor payment options (one sketchy app) and THREE DAYS until they charge a late fee.. . there’s no reason for that, and there’s better out there.

Veronice has been cleaning our condo since we moved in in 2012. She and her crew are truly outstanding! They go above and beyond. Occasionally we find that things that weren’t in the original agreement were done, like the fridge being cleaned. All the stuff we have on tables or countertops are neatly arranged, clothing left out is folded, the place smells amazing and Veronice is super responsive via text. I’d recommend them to anyone who has a home or office!

First time I had Outstanding cleaning works in my place ! Awesome.
I was looking for a deep house cleaning — I got it !
It was totally worth the price.
This is not the first cleaning company I use, their work was really better. They even moved the heaters and washed the lights skirts of my fans !
The staff was also smiling and very polite which is always a +.
Would definitively consider hiring them again.

We have been using Outstanding Cleaning since we moved into our home in May 2014. Veronice and her team have helped keep our place looking like new!
We have used others in the past, but Veronice is the most professional, communicative (mostly by text), and reliable cleaner we’ve found. She’s extremely sweet and pleasant as well.
The first time she came she did a thorough walkthrough of the house, asked us lots of questions, and made me feel very confident that she understood and cared about what I was looking for. I feel that she does an excellent job, including a few things I hadn’t expected, and for a reasonable price.
Veronice has only cancelled on me maybe twice in over a year, and she let me know in advance. I, on the other hand, have asked to switch or cancel days many times, and she has always been accommodating!

Veronice did an awesome job cleaning and prepping a dorm room for the student to move in. The dorm room was very dusty and had several layers of built up dirt on the floors. The student has several issues with allergies so it was very important that her room was dust free. When Veronice was done, the room was spotless and ready for move-​in.
We had a few issues with campus security not letting Veronice on campus unescorted. We really appreciated that she offered to come back when we were on campus to escort her, several hours later.

I own a real estate and property management brokerage. I have had problems finding reliable and quality cleaners In the past and found V on Unilocal and took a risk. I am so glad I did. She is always on time, and does an extremely thorough job while charging fair to low prices. I’ve cut my cleaning company bills by 35−40% using her and the quality of cleaning is twice as good.
She is also extremely pleasant to deal with and seems to more concerned with doing a good job then being paid. She comes highly recommended by me and my company.

Veronice is a very nice woman who chose (I gather) a difficult industry to start a business in! It is challenging to work around clients’ changing schedules. For us, we had an agreed, set time 2x month but her team would show up 2 hours before or an hour later, to the point where it impacted my getting to work. Know that the quality of the cleanings will vary based on which team shows up.
We had to end our cleaning relationship. :(

Here’s the short version:
Pro: Veronice is the most thorough, amazing cleaner I know — which is saying a lot, because I am an amazing cleaner myself :) and my standards are H-​I-​G-​H — also, we have 2 cats and a toddler!
Con: She also happens to be one of the most unreliable /​unprofessional cleaners I have every worked with. Out of the approx. 10 times she cleaned for us I would say half something went wrong. Once she just never showed up. Another time she called 20 minutes after she was supposed to be there and said she couldn’t come. Another time she was 2 hours late. You get the point. Not to mention the fact she committed — in my mind — the cardinal rule of not just being a guest in someone’s home but being PAID to CLEAN their home — when I came home early she and her assistant were wearing their dirty sneakers upstairs on my light beige wall-​to-​wall carpet. This is what sent me over the edge. Forget about the fact that I had explicitly told her ‘no shoes in the house’ — I’ve never had a cleaning woman who would EVER not remove her shoes before coming inside. Not only is it extremely disrespectful (since she knew my rule) but counter-​intuitive to what she’s there to do! And it wasn’t just her — it was both of them.
SO — if you want an extremely thorough cleaner and have the time /​patience to deal with someone unreliable, then go for it. I myself have hired someone else some months and other months just do it myself.
(Yeah — I scrub my house down once a month. Don’t judge, people). ;)

I had this company come in to do a cleaning on my place and they were awesome! They even vacuumed out the vent fan in the bathroom (which REALLY needed it). The owner was one of our cleaning crew and she is curt and easily offended, so don’t take it personally. She is good at heart when you dig down into things. She even recognized the magickal elements in my home (I’m a shaman and so I have wards and altars set up) and treated them with respect. She even rearranged my front hall so that it worked better and was more attractive and placed my broom (a protection for the house) in a place of prominence, rather than off to the side where I had it hidden. She takes pride in her work and does an excellent job. I will hire them again and just recommended them to another friend today. You won’t regret working with them!

Veronice and her team do a great job and are very thorough. Veronice comes once a month to clean one of my rental units and my tenants are very happy with the results.

After reading all of the five star reviews, I was shocked at the poor service I received from Outstanding Cleaning. This leads me to question the authenticity of some of these reviews. Not only were the cleaners almost two hours late, the owner was curt, rude, and disrespectful to my wife.
I live in a very small, well kept apartment, yet we were quoted at 100 dollars to get the bathroom and kitchen cleaned. My guess is that the cleaners stop getting paid right at 6pm, so they only had an hour to spend in my house.
My wife spoke with the owner to try and negotiate a lower rate and she was talked down to and informed the price was so high because our house was moldy. This is wildly untrue. We live in a newly renovated condo, was there some mildew in the shower? Sure, there was a pinkish color in between some tiles, but nothing that wet cloth wouldn’t clean up.
Let me say something about the cleaners themselves, they were great. They were very nice to my family. The problem was, they were so rushed they left cleaning cloths everywhere, trash piled up outside the back door, and they didn’t clean the whole kitchen. I hope they leave Outstanding Cleaning and find a better boss to work for.
We ended up tipping the cleaners well because we felt bad for them.
If for some reason you disregard my review and hire Outstanding Cleaning, be sure to schedule them early in the day and get a quote before they start cleaning. It is very hard to ask a cleaning service to leave once they get started… I’m guessing the owner knew this.
I was duped by good Unilocal reviews folks. Don’t make the same mistake I did.

Can you give 6 stars!!! We gave this as a gift to someone who was in desperate need of a deep cleaning of their home.
They arrived when they said they would
They worked their butts off
The whole place smelled WONDERFULLY clean
And they were smiling the whole time they were there!
**They even cleaned the fridge and dirty dishes in the sink!!!***
I would encourage anyone considering using them to absolutely do it!

These ladies were AMAZING! I called them for a move-​out clean, and they did SUCH and amazing job! They were thorough and got every nook and cranny of the place. I can’t say enough good things about these ladies. They were friendly and funny as well. And they were quick! They did the whole apt and bathrooms in a matter of a few hours and the place was SPOTLESS!!! they even cleaned the oven and fridge. I would recommend them without question!

Wow. Just plain wow. We’ve had house cleaners before, but Veronice and her staff are awesome. I would give a 12 out of 5. The house has never looked better. My wife will be delighted when she sees it. If you need a house cleaner in Eastern Massachusetts, Outstanding Cleaning is the way to go.

I have to say that this company is the ONLY company that had great communication, fantastic service and while I haven’t seen the house yet (they are cleaning now), The communication was crystal clear and she was so … so so so nice! I’ll update once the cleaning is done, but I’m sure she is going to be fantastic!
Edit:
Okay, you have absolutely no idea how awesome this crew is. Not only did they clean inside every closet, every drawer, rearrange every single book in my bookcases, wipe my entire desk clear of papers, along with my girlfriends, but they made my bed, scrubbed the tiles in my bathroom, made my floors gleaming and organized every. single. thing. in my apartment. Do you want to doubt this cleaning service? It’s worth the money and they do a great, great job. I promise. Call me, text me, facebook me if you don’t believe me. Not only do they answer their phone (which I’ve had problems with in the past), but she is so flexible with everything. They even cleaned out a candle holder that I had that was full of wax and used it as an incense holder. SO GREAT! I will recommend them to EVERYONE I meet. So nice and great job.

Veronice and her team do an amazing job. They have been cleaning my house for about a year now; they are reliable, trustworthy, and do a spectacular job! I am always amazing on how they clean every nook and corner. They also appease my ever-​shadowing dog, and are so pleasant to work with!
I highly recommend Veronice and her crew. :)