Pooh and Friends Learning Center

Only this year I was fortunate enough to meet the friendly staff of Pooh and Friends. They always welcome you with a smile and every time I have been there children look happy and well taken care off. They are very caring and they truly helped with my little one’s transition to the daycare. I booked my spot at their daycare one year in advance (it is a most wanted daycare in this area!!! :-)) and everything went smoothly with the registration, paperwork, etc. I am very happy with this care center.

Basically we were totally screwed over by Pooh & Friends. Our daughter was on a waiting list for five months. When we first got on that list, we were told by Flavia, the director, that she’d have a place in June. Occasionally I’d check in and always be told we were set for June. In late April I went there and asked if Flavia had anything closer to a firm date because we had to give notice to our current provider. Flavia assured me our daughter would start at Pooh & Friends the first week of June. She said we’d fill out paperwork the last week of May. I asked again to be sure, letting her know we’d lose our spot in her current daycare once I gave notice. She assured me we were all set for June 1^st. As that date approached I heard nothing from Flavia. So two weeks before June 1^st I called to check in, see what paperwork we should fill out, and I received an email saying basically my daughter’s not guaranteed a spot and Pooh & Friends would start calling people on the waiting list on June 15^th. I asked about her previous assurance that our daughter would start June 1^st. She didn’t even answer my emails or voice messages. My partner was eventually able to get in touch with her and she assured her our daughter could now start on July 1. Today (June 24^th) we were told there is no spot for her in the foreseeable future. So Flavia and Pooh & Friends wasted lots of our time, lied to us, and left us in a very difficult situation.