Sandhya Goli, DMD

*** EDITED***- So FF ²⁄₃ months, i have already gone back to have my fillings filed down becuase they were too high. I mentioned it was still painful when i left, but i was told it was fine and i could come back again if still in pain. I’m still in pain a month later. it’s improved and more sensitivty now, but i still can’t eat everything i want. To top it off, i just received an invoice in the mail dated october 10^th, for a missed appointment ($ 50) and an outstanding balance ($ 24). I called in and confirmed that i cancelled the other appointment 24 hours in advance, and they confirmed that would be removed, but i still owe $ 24. I am told that the $ 24 is outstanding from my fillings and that my insurance wouldnt cover «white fillings». Ok, if that was the case, i’m not sure why they had gone through the process to confirm my insurance covered it all in the first place. Now i see where all of the previous negative reveiws came from. Thankfully next month i’ll be on my husband’s insurance and plan on going to a different dentist to remedy whatever was done.***EDITED***
I actually hadn’t gone to the dentist in a number of years, so was very unsure of everything as i walked in. i called on a thursday morning in pain and they were able to fit me in the very next morning first thing. Yes the décor is a little run down, and the wait time was a little long, but i was very pleasantly surprised with my experience. Dr Goli let me know what she was doing every step of the way. I’m not sure for those complaining about the bill what they had done, but she was sure to check my insurance before completing anything to make sure it was covered, so i knew the costs upfront. She was actually the first dentist who didnt try to sell me things, so very happy to have found her.

I waited for two hours in the waiting room! She tried to sell me miscellaneous items like mouthwash – so shady.

Worst dentist I have ever been to. Shady, shyster practice. My insurance at the time pointed to her; I should have gotten a second opinion. I’m pretty sure I was conned into getting more services than I needed. It was a nightmare getting reimbursement. In order to get it, I had to sign a form saying I would not hold her legally liable for anything relating to the work she had done. Well guess what: I signed her form and had to get corrective work. Her entire staff was shady. The receptionists didn’t seem to know what was going on and the hygienist called me on my cell phone to offer me a personal at-​home teeth whitening. I can only assume he thought I would suck his dick for a free whitening. But that was the least of my concerns. Goli is an unscrupulous, unprofessional «dentist» who is afraid you’ll sue her because she does a shitty job. My only hope is that others do not fall prey. She should be deported.

The best cleaning I’ve ever had. Francine spends a lot of time and really does a thorough job. Dr. Goli is very pleasant and the work she’s done has been cosmetically pleasing (i.e. invisible fillings) and durable. I’m taking away a star because of the cost and other newer dentists in the practice have recommended more work than Dr. Goli (so unnecessary work).

Doctor Goli is terrific. I can’t fathom the negative reviews here.
I had to have my wisdom teeth removed (I’m 34) so not an easy procedure due to the bones being calcified. Dr. Goli walked me through every step and made the process as easy as could be. I was back to work that afternoon.

Do not go to this dentist unless you want to pay a lot and have issues with the cavities you get filled! I had 3 cavities filled and have had to go back 2 times now to get it ‘readjusted’ and the last time the doctor said maybe I should get a second opinion and doesnt know why it still hurts but maybe thats normal? Then I got a bill in the mail for $ 230 because they dont know how to fill a cavity. I will be taking my business and painful teeth elsewhere!

I went to Dr. Goli at New Era Dental on Mass Ave (Cambridge side). I arrived on time and waited about half an hour. The attendant who did the xrays shot at least 15 to extract only 6 — thanks to my knowledge of how to place the sensor in my mouth.
Dr. Goli appeared nice though extremely talkative about anything but dentistry (hey, maybe I’m really that sexy… :-)). But her cleaning and plaque removal lasted about 5 minutes — compared to half an hour every other place I’ve gone.
I agree with the other review that says there’s something that seems oddly unprofessional in the office, and yet I’m considering having her fit me with dentures… I’ll add more to this if I do.
Wherever you go, DO NOT GO TO KOOL SMILES IN CHELSEA!

I got a reminder for a cleaning I did not schedule or ask for so that brought this up. So this is a follow up on a previous review. After having to wait an unacceptable amount of time without the good doctor showing up for a crown appt that she recommended, I went elsewhere for the crown and a second opinion. I didn’t need a crown nor did I even have a cavity. I don’t want to say she is a crook, but I would be very skeptical of her recommendations. Cleanings are not the big money tickets unlike any kind of dental procedures especially if you have to pay out of pocket. Just saying…

As a dentist, Dr. Goli is a 4, but as a business, it is kinda a 3.
The present staff is pleasant and competent, but the décor and furniture leave a LOT to be desired.
The previous receptionist had an annoying attitude, and the printer was never working, for some reason, so she could never give me a receipt when I paid. David seems to have everything under control.
I like this dentist.
The examination rooms are a bit sparse.
P. S. There is free parking behind the building!

My general cleaning here was fine: nothing bad, nothing good to say.
But Dr. Sandhya Goli told me I had a cavity and to make another appointment to have it filled (without even showing me the X-​Ray; she does not talk you through anything, in my experience). I did so, came back, had it filled, and then everything went downhill fast. This was originally back in July and it’s now October and I’m still experiencing discomfort. I can finally eat on that side of my mouth, but flossing is at a 10 in discomfort level.
I went back twice to have her fix this or help alleviate the pain and discomfort. The first time she said it was too soon, that pain and discomfort is normal, that I had to wait and come back later. Then time passed as my life got in the way (with me not chewing on that side of my mouth) and when I finally went back in September, Sandhya Goli was beyond rude to me, from when she came in the room until I left.
She told me she couldn’t find anything wrong with it, that it was a tiny filling and looked fine. She begrudgingly offered to extract the filling and do a new one, in a tone dripping with animosity and doubt that I was even experiencing pain and discomfort. She did not enter the room AT ALL in a frame of mind of «How can I help this person?» but came at me incredibly defensively although I did not have any attitude with her. I couldn’t believe my treatment there by her! I was outraged. No way will I allow this woman to «fix» my tooth even though it is uncomfortable. I will find another dentist whom I would rather pay than get a free «fix» and have to deal with this woman again. She was also my boyfriend’s dentist and he will not be returning either. I wouldn’t recommend her to anyone.

Really great dentist, Dr. Goli always asks if you have any questions and explains everything thoroughly. Staff is also very nice. Downside: Be prepared to wait; my average wait time has been 30 minutes after the scheduled appointment time.