Walls Painting, Inc.

Walls Painting is one of the best we have in Santa Cruz County. I’m a property manager and we use allot of painters. I chose Walls because the bid was fair and they detailed everything they would do. AND THEY DID IT.
The guys are gracious, ON TIME every morning, always asked how they were doing. EVEN ASKED IF THEY COULD COME ON SATURDAY TO WORK. Imagine that…
They did an excellent job on my own home in every aspect. I will use them again and again. Thank you Jose for a great job.
Rita

Seek painters elsewhere.
This was a huge job for this company, I was one of 30 some odd units painted in Santa Cruz. In short, this is what the bad experience was:
— Poor communication: The painter would leave notes on the front doors of the condos saying they were going to be at the house painting at a certain time and date. The note would be put on the doors late not allowing people to have enough time to be home or move things around for the painters. Many of the condos are vacation homes, some of these people are only here once a month or less in the winter, they will never know about the painters coming and will never get their doors painted then since someone has to be home to let the painters in. Our HOA has everyone’s contact information, if the painter had worked more effectively with HOA they could have sent out an email and called everyone. The painters did not though.
— Rude: The painters got some blue paint on the inside of my white house. My landlord pointed it out to them and Jim very rudely told her his company did not paint the inside of the house, so how would it get in there? The paint was near the door that was painted, in short the company cleaned it but after a very rude yelling session with my landlord.
— No respect for set times: The painter told my landlord he would be over at 1pm. My landlord drove over the hill to meet him, he arrived at 2:30pm. My landlord called him several times, he had her phone number but was just plain ‘ol late. He then said he had to come «all the way from Watsonville». When I drive drom Watsonville to my house it takes apx. 20 mins. He must have been walking to get here that late.
Additionally, I stayed home one weekend because the painters said they were coming to paint the doors. I cancled a camping trip that I already paid for because I wanted to get this thing over with. They never showed! I was told that if it were to rain they would not come, but there was no rain that weekend. When I did get a hold of them, they said there was too much moisture in the air and then told me that I should have known they would not come because of that. I have no knowledge of the painting world, the closet knowledge I do have is how to waterpaint … it’s unfair of Walls Painting to assume I knew they would not show because of moisture in the air.

These guys restored by faith in painting contractors it’s been years but I still like their service. Were on schedule. Took extra steps to made sure you were happy. Were some misscommunications on aspects of the job so be specific and please have them write them down the details and get a copy. I was very specific based on bad experiences with a past contractor.
But they met the goals and their staff on site were great.
I would use them again.

We had the exterior of our split-​level home painted by Walls Painting and I can’t say enough about the crew. They were prompt, efficient, thorough, and cleaned up the site after they were done. The whole job, including trim only took a day and a half, and cost less than we thought it would. We would definitely recommend them to anyone who needs either the exterior or interior of a house or commercial building painted.