Pete’s RV Center

After four days of not hearing back, a nice man named Nate reaches out to me, apologizes, finds the exact remote I’m looking for, & offers to send it to us no cost. Really turned our experience around !

I went into Pete’s RV not really knowing what I was looking for… long story short… Gina not only gave me what I needed but a ton of helpful information as well.
Very friendly service and well stocked parts department.

Pete’s RV Center really has it together. I recently toured their facility while on vacation and was impressed with the solid game they have going behind the scenes. The mechanics and repair bays are top knotch. As an owner of a fleet of heavy duty trucks this is competence you look for to keep things moving.
The RV selection blew my mind. We have an ancient camper shell that gets us by on short trips and never knew what we were missing out on. Dishwashers, recliners and space optimizing technology has arrived for the little guy.
So, even if owning an RV has never entered your mind this place is worth a pop-​in. #sbtreelady

They actually don’t deserve a single star because of their lack of willingness to provide any kind of customer service. I am visiting Vermont aboard my motor home. We experienced a problem with our step at the entrance. I tried to get in touch with the service dept. at this place and had to wait four hours before i could get through.
The receptionist kept suggesting I leave voicemail. No one called me back. Eventually i persevered and got through. They offered to provide service a month out! I explained I was here for a week and they said they could get parts in time to help me.
I eventually went online to Amazon and ordered a new step. It arrived 2 days later and I found a mechanic in our campground to do the install in 25 minutes.
Pete’s lack of interest (along with pre-​recorded messages that state customer service being at the top of their list of priorities) tells me they have no real interest in helping people.