Walmart Supercenter

Do you happen to be a fan of huge crowds, messy isles, and chaos? Then you’ve found your Walmart.
Honestly, the only reason that I frequent this place is because it’s two blocks away from my boyfriends house and located in our favorite shopping center.
As stated above the crowds here are massive especially during the evening hours. There are multiple lanes available and open but this doesn’t help lessen the crowds.
Staff including management do not leave a lasting impression. They will see you walking past them and will not acknowledge you unless you personally walk up to them and ask for help.
Most isles if not all are messy and disorganized. This Walmart is simply not my cup of tea in regards to many aspects. Steer clear and spend your money elsewhere.

I am a big time Walmart shopper but I stay away from this one, After opening and hiring people with no customer service skills pretending not to speak English and the fact on 3 occasion’s I saw the same bum eating food in the lanes they now try to recover from this, whoever the opening managers were that they started with, they need to get the boot. Sad they need strong kick ass managers to hold down this ghetto ass store.

It was love at first sight. This location has everything I need. I also appreciated the great customer service.

They should have closed this store instead of Pacoima. Employees, customers are the rudest I have ever had to deal with. When you ask for help, 2 of the employees acted like it was unimaginable to have to answer a question. The store is filled with gang members, prices are higher than other walmarts. Overall, a horrible experience!

Employees and managers don’t give a crap. I waited in line for over an hour to pick up an item at this store that I had received an email and text confirmation that item was «ready for pick up» just to be told by the cashier that the item is «out of stock and your order was cancelled». WTF??? I did get upset and raised my voice slightly asking «how is that possible???». I manager approach me, not to try to assist me with my order problem, but to simply tell me «you need to lower your voice, your order has been cancelled, you need to leave the store». WTF??? (x2). Zero professionalism. Aside from rude and unprofessional employees, there’s a huge lack of communication between
and Walmart stores. To this day, I have yet to receive a refund for that item and there’s no way in hell that I’m going back to that store.

I have never had bad service. They have like everyyything. The place is not messy there is just a lot of people in and out of the store.
The parking lot is where the most traffic is. There is an In and Out (gives you an idea) plus many other popular businesses. So that is why there is plenty of traffic in this plaza. Expect this place to be packed at any time of the day. Seriously!

The worst place to shop in! They will charge you for extra things that you didn’t purchase. When you tell the costumer service manager about it she does not know how to deal with the situation. Save yourself the hassle and just go to targer.
I was charge for something extra, they reviewed the cameras then they said I took more stuff that was in the reciep.
This place is the worst! Stay away

No stars! Walmart is already a terrible store, this place is an example of what Walmart is and always will be!

I give it a 3 star only because its closer to my home.
I was just there yesterday. I waited in like to pick up my site to store order. I was there at 4pm. I waited in like for an hour. I get to the front and they tell me my order got there but they still need to process it so they can give it to me. The man was like «if we go for your order we will have to go through all the things we got in today and look for yours and thats just too much for us right now». I told him. So everyone else could wait while you look for mine just like im waiting around for them to get theirs looked for. All in all. I asked for my money back and left.
I guess its because of all the holiday shopping, but thats why they should be more organize this time of the year.
Any other time of the year, ive walked in n out of the
section. Which is why they get a 3 star instead if 1 star.

Never going back to this store again! I went to pick up my stuff at site to store I was in line for over an hour then the customer in front of me got out of line and went to pick up her items and she said she used the app (Walmart app) and that it took an hr for them to have her stuff ready.
I decided to use the app and it said they would call me when my stuff we’re ready. Then we walked around for another hour and went back to the front at 9 (been there since 7) I waited and waited and while I waited 3 other customers were angry and told them off since they couldn’t find their orders so they were asking for refunds.
Anyways at 9:45 I went up to the counter and asked how long did I have to wait and they said they were behind on the app so they were just getting the customers who were in line so they wanted me to go back in line! I told them I wasn’t going to go back in line because it’s not my fault they are «behind» on their app orders.
Finally a nice girl got my order number & she went to look for it & came back around 10:20. She apologized but the other girl who was making me go back in line right away said «yess she’s gone» (referring to me). Never again am I going to order or go to this Walmart. Don’t do site to store unless you’re willing to wait 2 – 4 hours for your items.

DO NOT order stuff online and have it delivered here! They lost my little order of 1 USB printer cable and ignored me for 40 minutes. Horrible customer service and very unorganized. Thats the last time I order online.

5 stars to FAVIOLA!!! She was beyond nice, very helpful. She’s working in the men’s department, very busy unpacking the new shipment she received but didn’t hesitate to stop what she was doing to help me look for my boyfriend’s shirt size. She literally went through the entire men’s department giving me different options that he might like. Thank you FAVIOLA! The rest of the Walt mart employees should take notes in amazing customer service from her. If a management is actually reading this, she definitely deserves recognition for customer satisfaction. I’m definitely coming back thanks to her.

Worst customer service. The cashier was rude she looked like she was stoned. she kept rolling her eyes at me and messed up my transaction a couple of times to the point she voided it and made another cashier redo it. The site to store service is horrible its been 3 days and they still haven’t pulled my order. When I call the store they either don’t answer the phone or hang up on me. The aisles are overcrowded with crap and shelves are empty. I will never shop at this walmart again.

Been here a few times. Usually pretty crowded. Shelves are messy and unorganized. Bad customer service and the managers don’t know what they are doing.

WORST CUSTOMER SERVICE!!! Stay away from this Walmart!!! There’s a very disrespectful «manager» name Dominque that seriously needs to take customer service classes with her disrespectful attitude. We purchased a toy that was priced incorrectly over seeing the receipt we noticed that it was priced three times more than what we thought it was going to be. We went back to the cashier and he said a manager would be able to return the toy. We approached Dominique and didn’t hesitate to turn us away. She walked away checking her cellphone in her back pocket; we then were approached by Pricilla and she was able to assist us after the inconvenience.

Nothing is ever stocked, no staff working, plus the manager doesn’t understand store policies and makes shit up. But who cares, it’s walmart, why would they care to hear from their customers or treat their employees well? Thought the owners were «good christians»…

I’m so happy I don’t have to travel far to go to a Walmart anymore, we waited so patiently as they constructed lol
They have everything, and open 24 hours!
The only down fall is that they have so many things in the center of the aisles as they are trying to stock up, but I never held it against them because it’s always so packed and is nearly impossible for workers to get by!
Great quality stuff, cheap prices :)

I dare you to find any xbox one products, i came here over 20 times to find the xbox section empty, who still has xbox 360’s? I guess im just gonna go to target. WHERE IS YOUR INVENTORY MANAGER WALMART?

You can’t expect much from Walmart especially if it’s opened 24hours.
Every time I go the aisles are always clean.
Their are Crates covering the walk ways but you can still walk through the aisle it is open 24hours and they do have to restock so it’s understandable. The cashiers are not as polite but their not rude it is Walmart again; however when I ask for help they do offer great customer service, and theirs always employees cleaning in every section.

AWESOME service has been found!
I was really impressed with the staff at this Wal-​Mart location! I came in early last Saturday around 7am. I was in the process of redecorating my apartment and I stopped by this location to pick up a few items. All of the Wal-​Mart Supercenters are gigantic so finding a particular item that you need can be difficult and/​or time consuming.
Ericka, one of the staff members greeted me and asked if she could help me find anything. After telling her what I was looking for, she smiled and happily walked me over to the throw pillows that I needed! I was so used to employees pointing in the general direction of things and not being of helpful. Ericka was cheerful, pleasant, and oh so helpful! If only Wal-​Mart could clone her and put an Ericka at every location, that would be fantastic!