Bodies by Jay

My wife and I wish we could give Bodies by Jay more than five stars.
Even though we showed up at their shop asking for an estimate after their normal hours and without an appointment, Martha at reception cheerfully gave her full attention and support, and the owner, Jay, dropped what he was doing to have a look at my vehicle and listen to my thoughts and concerns.
Jay immediately fixed my most obvious damage — a panel that had been partially pulled out which I myself had been unable to budge, he gave me advice on the surrounding damage to save me money and buy me time with regard to further repairs and expenses, he inspected the affected areas and reassured me the car was safe to drive until whenever it was convenient for me to address the remaining cosmetic damage, and he refused to take my money.
Although I do not recommend showing up after hours and expecting body work for free, my experience overwhelmingly was that Jay and Martha at Bodies by Jay are great people who know their stuff and who put the customer’s best interests first.

Was told my tow would be $ 75 maximum. They charged me $ 95 because it took the driver 30 min to figure out how to move it. I could have been there to help move the car but they said I didn’t have to be there and they didn’t call.
I got attitude from the business when they over charges me.
I do not recommend. If they charge this much for a tow — what will they charge for body work?

I had a small accident and was struck by another driving on the passengers side of my car. Small scratches. I was contacted by her insurance company and told to go through this body shop. I must say, they are awesome! They walked me through the entire process with the progressive agent there the entire time. I arrived on time, they quickly processed my car, called for a rental car paid by progressive, they gave me a new car and I was on my way. Everyone is cheery, welcoming, and offering help in whatever you need here. Great experience, and a great professional job fixing my car. Would recommend this body shop to anyone!

I would give these crooks no stars if possible.
I got into an accident right around Christmas time in 2013 and I was pretty shaken up about it. Had a choice to pick between 2 shops and was told Bodies by Jay was a great place so of course I chose them. When I went to pick up my vehicle the following day to transfer it to another repair shop that is backed up my insurance company I found that my tool box and a few other things had been stolen. Spoke with the manager and nothing was done and could have been done. Way to be professional, huh? Would never recommend them to anyone.

Very professional, they are perfectionists and I would recommend them to anyone. I’ve recommended them to people in Albany. It is worth their inconvenience to get their car up there.