Pest Pro

This was my first experience with a pest problem and it wasn’t what I had expected it to be, based on research that I had done. There had recently been bed bugs in the apartment next to mine. After that apartment was treated, I then found a bed bug on my bed frame, and read in multiple sources that if there is a bed bug infestation in one apartment, then the apartment (s) directly surrounding that one will need to be treated as well, at the same time. I think that if they had treated my apartment when the had treated the one right next to mine, then my landlord probably wouldn’t have had to pay for two days worth of treatments (at $ 125/​hr).
The first thing that I didn’t like about this company was that I had no direct communication with them. My landlord set up the appointment and sent me a letter in the mail telling me what I had to do in preparation for the treatment that was going to take place. I had no contact with the company, and I had questions that remained unanswered. I had at the least, expected them to call the day before to confirm our appointment and to make sure that I understood the material that had been sent to me.
My apartment was treated with heat; it’s a one bedroom and it took approximately six hours. Though it did solve the problem, based on my experience, I would not recommend this company. In addition to the reasons mentioned, I was not pleased to come home and see that the company hadn’t taken switch plates off of my wall when they did the treatment, and they had not patched any cracks in my ceiling or small holes in my wall. That bothered me because I had read that proper treatment requires removing the plate covers and patching any cracks/​holes, to kill any eggs that may have been hiding.