Gruber Albert F DMD

If I could give THEM negative stars, I’d give them –5. I was a new patient and the gave me the worst new patient experience. I sat in their waiting room for an hour and watched them take patient after patient before me, with absolutely no explanation! A simple «I’m sorry we are running a little behind…» would have been appreciated! I received absolutely nothing untill I went to the front desk and asked what was going on, the front desk person, said she wouls check to see what was going on, she never gave me an update and then said there was a problem with my insurance (Which I had sent them the week prior). I was so heated I called the office and asked to speak to the dentist, he called me back and had the worst attitude and acted as if it was my fault. BTW, I arrived at my appoinement on time! I would not rec this place to my worst enemy if I had any…
P.s I am a dental professional, that was on maternity leave looking for a place close to get a cleaning while off, so I am quite familiar how the «NEW PATIENT EXPERIENCE,» should flow! NOT LIKE THAT!
JUST AWFUL!!!