Bank of the West

Cool people, easy and less bs than Wells Fargo. It’s a lot nicer since the renovation, and you have to love the free cookies and coffee on Friday! Can’t say I’ve ever had a bad experience just dealing with general banking, I can’t speak for loans etc??? Definitely recommend checking them out if you’re dealing with one of the nightmare banks in town!

Love the bank and its friendly staff of employees, even if the ATM is super slow.
Although I must say that their mortgage banker Kris Smith must be one of the worst around. When we first met I asked all the questions that I thought to ask, like ’ FICA score, income, property value, tax returns’. Being a first time borrower I just wanted to know everything I needed to have in place before going forward and applying for the loan. She had no check list nor was she any help with the requirements or guidance other than asking me for the basic papers that the under writer was asking for. She was no help. She’s only at the bank one day a week and she wasn’t able to make it in to work 3 outta 7 of those days due to a little snow. «Come on really, The bank’s in Tahoe, it snows here once in a while». When you’re borrowing a large amount of money, for the first time, you want someone to be helpful, informative, and reachable. She was none of these. If you want better service go to another bank or independent broker for your loan.

Best bank ever! I love this branch. There is only one manager that I would like to never see there again, she always looks like she’s having a bad day. The rest of the people who work here are super friendly and remember me. The night deposit is a little scary.