Order always wrong. Slow service. Cold food. Hard to maneuver in their parking lot. Try to avoid, but go here over the McDonald’s.
Teralyn C.
Rating des Ortes: 1 South Lake Tahoe, CA
This place is a joke now. I’m a local and I’ve worked in customer service for a while and the way my boyfriend and I were treated was very disrespectful. When we first pulled up to the menu he asked if we were ready and I told him, «No we need a little bit. I’ll let you know when we’re ready.» A few minutes went by and he impatiently asked us again if we were ready, making us feel very rushed. When we pulled up to the window of the drive through, I politely asked the employee if we could get our drinks with out any ice in them. He did not say one word but he turned around and threw our drinks at the soda machine. Literally threw them. Then he proceeded to refill out drinks in a very impatient manner. He came back to the window and handed me our drinks and said, «Next time tell me at the menu. K» in a very rude and sarcastic tone. He barely said but a few words to us and was very impatient when he was taking our order. Not only that, but our curly fries were almost raw and our burgers were cold. We will not return due to this very disrespectful employee.
John S.
Rating des Ortes: 2 San Francisco, CA
This place sucks serious ass. Every fucking god damn time I come through the drive thru, they can never get my order right! I always have to park in the lot and come back in. It’s really ridiculous. The inside of this location is really dirty too. Eeek!
Chad P.
Rating des Ortes: 5 Hampton, VA
This is the only jack in the box I have ever been to(from virginia) and it is by far the best fast food place I’ve ever visited. I’ve been in tahoe for a week and maybe ate there 5 – 7 times(im on a budget) and even though I haven’t seen the same person twice the service has been outstanding. I’ve never been to a place where everybody was as friendly and excited to be at work. The prices for the food are amazing(kicks the shit out of McDonald’s burger King and taco bell) and my orders have been perfect every time. I’ve never even reviewed a place before but I felt like this jack in the box deserves credit for the wonderful job they’re doing.
Christina M.
Rating des Ortes: 4 Hercules, CA
Usually I don’t order fast food but because we came in to Lake Tahoe late this was the only thing that was open. The rating is solely based on the customer service at the drive thru window because his service was fast and friendly and he asked if he can give my husky a treat before actually just giving me one! It’s always good to ask first and I very much appreciated it.
Wendy S.
Rating des Ortes: 5 Olivehurst, CA
For fast food this place is doing it right. The hubby and I stopped here March 4th for a quick bite to eat. Since it was mid morning the hubby got the Loaded Breakfast Sandwich and I had the Chicken Teriyaki Bowl. The food was fresh, hot and tasty. The restaurant was clean and the service was fast and friendly. I wouldn’t hesitate to stop here again.
Richard L.
Rating des Ortes: 1 South Lake Tahoe, CA
At the drive through tonight I was asked to «hold» as I did the line in front of me emptied I’m asking into the speaker is anyone listening after a few minutes… People behind me are yelling at me to order from there cars which I could not do because no one was listening. Very humiliating, I ended up leaving without orderering anything as the restaurant staff seemed totally lost and understaffed.
Jermaine C.
Rating des Ortes: 1 Sacramento, CA
This Jack in the Box is anti-fun. Me and a group of guys were there last week for a bachelor party and we were the only people in the place. We ordered out food and began to joke with one another and even liven up the employees. When out from the back comes the manager who stole laughter and request that we leave because we were laughing to loudly. I am not coming back to this establishment.
Laura F.
Rating des Ortes: 1 Hollister, CA
While on vacation in Lake Tahoe there are almost no fast food restaurants with a drive through. With 2 tuckered out toddlers we wanted to grab a quick lunch and go back to our room for naps. Back at home Jack In The Box is always hot, fresh and right so we didn’t hesitate to jump in line. After a very long wait we got our food. It was supposed to be enough for 4 and it was jammed into one bag. As we pulled away I asked my husband to stop so I could make sure everything was there. After trying to repackage the 3 orders of fries which had been thrown haphazardly into the top of the bag, I was able to discern that one sandwich was wrong and there was an order of chicken nuggets missing. My husband went inside to try and address the mistakes. When he emerged he had been given an order of chicken nuggets and a free order of curly fries for his trouble. The manager had assured my husband that the sandwich was the correct one just the wrapper was wrong… um, okay. Well, our not — so — quick lunch was still very wrong and unfortunately for us we didn’t find out until we arrived back at the room. After a big gulp from his Coke, my husband was disappointed to find it was instead iced tea. When I opened my Spicy chicken sandwich wrapped in ‘the wrong wrapper’ I found that there was NOCHICKEN in the sandwich at all, just the burnt sour dough bread with cheese, tomato and a lot of mayonnaise. Needless to say, the rest of the food was cold and dried out. We still like Jack In The Box but do yourselves a favor and steer clear of this one!
M T.
Rating des Ortes: 4 South Lake Tahoe, CA
The hubby and I had a drink at a benefit at the bar across the street, the hubby had one to many. Had to put food in his tummy fast so I walked him across the street to Jack In the Box. It was after hours so the lobby was closed but the drive-through was open. I asked if I could order from the drive-through without a vehicle and was told I couldn’t, it was against their rules due to safety. I explained my hubby needed food fast because he was feeling intoxicated and we weren’t driving anywhere! She acknowledged that we were being responsible and took our order and served it to us in the patio. I just want to say«Thank You!» The food was great and the hubby felt so much better!
Brent R.
Rating des Ortes: 4 South Lake Tahoe, CA
Im not a fan of «fast food», but I’m originally from the East Coast, So my version of fast food is «meh…im hungry… and its cheap… ugh.» Until I found Jack in the Box. Just the fact they have a little of everything to choose from, they are remarkably cheap, and everything Ive ordered was definitely worth it, I was very impressed. Its probably not how every location is, but South Lake’s is worth the stop, for sure!
Sunil R.
Rating des Ortes: 3 San Francisco, CA
I thought i would never say this for a fast food restaurant. They have great service! Deborah was super polite and friendly. Picked up breakfast from here a couple of days in a row and it brought back memories when I used to eat at Jack a lot more often since they were the only ones open late at night near where I used to live.
Denise J.
Rating des Ortes: 1 Reno, NV
Came here a couple weeks ago just to have a quick and cheap dinner because we were in town. The service was extremely slow… and no, it was not busy. My friends and I were at the counter waiting to order our food. There was no one in front of us, instead of helping paying customers, the girl in front was just talking to her friends that I guess was visiting her at work or something. So that really ticked me off, but still we waited til they finished and hugged each other goodbye. So we made it easy and ordered the meals, a few tacos with NO hot sauce, and a dollar chicken sandwich with NO mayo. Sounds easy enough right? Wrong… The food came out… tacos had hot sauce and the chicken sandwich had a pound of mayo on it. We just decided not to send it back because they definitely seemed like the type to mess with our food if we had complained. I had also ordered a cup of coffee but the coffee was out, so the girl said she would make another pot. After our meal, I decided to check the coffee… nope still empty. She pulled out another pot and filled up my cup… the coffee was a light brown color, it looked like dirty water not coffee. I remained respectful but threw out the sewage water they call coffee and left. A note to management, please supervise your employees and hire someone that actually acts like they need a job. Never coming back here again. One star for not giving me food poisoning.
Bill G.
Rating des Ortes: 4 Sunnyvale, CA
This Jack in the Box is clean, quiet, competently staffed, and looks attractive from the outside. I like Jack’s varied, all-hours menu, especially because I’m not a typical breakfast person. When I want a burger or chicken sandwich at 8am, Jack serves it.
Michael B.
Rating des Ortes: 1 San Diego, CA
Great place to pick up FOODPOISONING on your weekend trip to Tahoe. Saw another reviewer saying they got food poisoning from here but figured it was just by chance. Well this place is just dishing it out for free with every combo meal. I had a burger combo meal and my girlfriend had a chicken pita, just hours later we were both sick. I got it much worse than her as I spent the night cringed over in pain before the burger and fries starting coming back up the way they went in. I would never visit this place again and, unless your trying to shed a few pounds via uncontrollable vomiting, I suggest you do the same. Oh but on a positive note the Dr Pepper tastes great
Melody P.
Rating des Ortes: 4 Cameron Park, CA
The building is more modern than those around it, so it’s a pleasant surprise. The street you enter prior to pulling into the Jack parking lot is a one-way street. Remember to turn ONLY right when leaving the place! Food is typical of other Jacks. Consistent. Yummy as always. Sometimes slow at the drive-thru.
Chris S.
Rating des Ortes: 2 San Francisco, CA
During my first visit to Tahoe, I’ve had some really great memories. Playing poker with friends… watching UFC at Harvey’s in Stateline and watching Cain manhandle Brock… car rides through the forest in the rain(which is great because we actually made it out in one piece… obviously.) However, actually going out and eating doesn’t really fall in the best of memories when looking back on this trip. This is DEFINITELY the case when we went to go to Jack In The Box after an evening of watching baseball and MMA, inhaling cigar and cigarette smoke, but not really eating anything. In fact, here are my top five memories of the Lake Tahoe Jack In The Box… in chronological order. 1. Trying to get into the place, before realizing the doors were closed off, TWOHOURSBEFORE the restaurant portion of the place closed up. As Captain Hook would say in that Robin William classic, «Hook»… «Bad form.» 2. Walking back to the minivan in the rain just to go through the damn drive-thru. 3. Waiting forever for our order because two stoner kids on bikes were taking forever at the pick-up window, even after they had their order in hand. 4. The group trying to figure out the bra size of the well-endowed girl at the pick-up window, someone I couldn’t get a good view of because I was on the other side of the car. Fucking pervs. 5. Driver going the wrong way down a one-way street, just to get back on Lake Tahoe Boulevard. Hey, at least they got our order right… I think. I’ve experienced better in Daly City, and I’ve made my opinions clear about that Jack In The Box. But hey, it’s Jack In The Box. It’s DEFINITELY better than McDonald’s, that’s for sure.
Meghan P.
Rating des Ortes: 4 San Francisco, CA
Unilocal and Jack in the Box saved the day yesterday morning. Two of our best friends got married in South Lake Tahoe on Sunday afternoon/night. The wedding was followed by 6 hours of open bar, a performance by the Pop Rocks, and late night partying at the clubs, casinos, and cabin. Monday morning/afternoon around 12 pm, we NEEDED greasy breakfast foods. Some friends suggested McDonald’s breakfast but, as you may know, they stop serving breakfast around 10:30 am. I got points with my friends for remembering J in the B serves breakfast all day and then by looking up the nearest J in the B and directing us there. One very cool feature at this J in the B was the electronic ordering kiosk where one can order and pay all from a touch screen. I went for the traditional counter-ordering and our orders all came out fast. For less than $ 5(though more calories than I’d like to think about) I ordered the pita breakfast wrap meal with hash brown sticks and a caramel iced coffee. I also loved their special taco sauce«on tap» to go with the ketchup too. Last but not least, the restaurant and restroom were pretty clean!
Red Tail H.
Rating des Ortes: 4 Sunnyvale, CA
Most fast food places I won’t get a salad at all; the lettuce is wilted, the veggies look sad… the veggies were were fresh & crisp, and the chicken on top; well, it’s what you would expect from fast food chicken. The cashier was helpful when I had some questions about ingredients in the salad, and the food came out in the expected time frame. For the price, a good deal.
Thuyvi M.
Rating des Ortes: 3 Hayward, CA
Damn I think this is the only Jack in the Box on that main road. Defin service was SLOW. Food was somewhat cold and took about 15 minutes to get. Food quality is like any other locations but customer service was not soo great. Took me 10 minutes just to get some buttermilk sauce to dip my tacos and wedges in.