Elements Total Health Center

Roxy is amazing. She’s caring and really knows what she’s doing. I’ve always loved acupuncture, but she’s taken it to the next level. I always go to her whenever I feel something is wrong. She magically always fixes me up. My friend now goes to her. Don’t just walk, run to go see her.

I feel like whenever I show up to Elements, the large majority of the time there is nobody at the front desk. The place just seems disorganized, poorly run, lacking in common business sense. There are occasionally good masseuses but they always seem to leave. The lack of organization may explain the what seems to be high turn over. There is a fairly new female who works at the front desk, and I have to say she is one of the best things that has happened to Elements. She is friendly and welcoming and remembers clients and their previous masseuses and massage style preferences. That being said, this review is for Roxy. As far as I understand you are the owner of this business in some capacity or another. I think as someone who runs the business, more knowledge of services and staff abilities and expertise is essential and much needed. I called to schedule a massage and was told that the only masseuse available on the day I wanted to come in does shiatsu. I am not familiar with shiatsu so I asked Roxy what shiatsu is, to which she responded, «I don’t know how to explain it.» Are you serious!!! How can you not know how to explain or even attempt to explain a service at your place of business? When I tried to explain to her what I wanted, in her typical response she tells me, «All of our masseuses are great, we’re very picky when hiring, and all of our masseuses can do anything you want.» Yes, but you just told me this masseuse does shiatsu and now she, as all of your masseuses, can do everything. Well, the massage was not at all what I was hoping or expecting. I had to cut the 90 minutes to a 60 minutes mid massage. Yeah, it was that bad. Upon arriving, I was informed by the front desk girl that the lady I scheduled with does accupressure and she was confused why I scheduled with this particular masseuse because she remembered the style of massage I requested previously. I highly recommend that Roxy work on her communication, business, and customer service skills. Calm/​slow down and take time to talk to folks and really hear what they are asking for as opposed to rushing people and saying that all masseuses are great and will be great for every individual. This is not how it works, very simple. This very basic common sense knowledge and customer service is lacking.

This review for acupuncture with Roxy is long overdue, but it’s better late than never.
Thanks to the likes of Google and Unilocal for acupuncture specific to fertility in the San Gabriel area, I came across Elements Total Health. After five failed consecutive IUI attempts and IVF not being an option for me (more so because of the cost factor), I realized that it was time for me to change my approach to conceiving. My initial appointment with Roxy was going over my current health (not the best) followed by a half-​hour acupuncture session. I hadn’t had acupuncture before this, so everything was new to me.
During the initial appointment, Roxy set out a plan to get my body «baby ready.» This was when she put me a on a regimen of coming in once a week for acupuncture (recommended), taking my body temperature every morning and charting it, following a certain diet, and taking different herbs depending on where I was on my monthly cycle. With that, I followed everything to a tee and made up for it if there was any deviation in my schedule. There were times I would see Roxy twice a week if I missed a session.
Fast forward a year and a half of doing all of the above including adding exercise in the mix, I decided that I was ready for my last IUI cycle. During this phase, I saw Roxy right before and right after the procedure to make sure all my channels were clear. After two weeks of impatiently waiting, I found out that I was pregnant! From there, I continued seeing Roxy during my first trimester to make sure everything was going smoothly. I even had sciatica during the pregnancy that she was able to help with. Towards the end of my pregnancy, my doctor wanted to induce, so of course I contacted Roxy to help with that. Though my labor was long, the labor went smoothly and I think acupuncture definitely helped.

I could not be happier now that we have a happy, healthy baby boy. Thank you SO much, Roxy!

Second time my massage appointment was screwed up. Won’t even delve into how the first one went since I’m fuming from my experience today:
I rescheduled a couples massage 2 – 3 weeks ago and even called at 10am this morning to reconfirm for a 1pm appt. We arrive 15 mins early and the receptionist apologizes for a scheduling mishap ending in our couples massage being in separate rooms. Fine.
Then at 12:57pm the receptionist lets someone at the front desk know that one of our two masseuses isn’t yet there. That someone suggests to call the late masseuse (y’think?!). The receptionist then leaves the front desk area to go into the nearby office which is less than 5 ft from where I am sitting in the waiting room («C» for attempted discreetness). She fails to close the office door and uses a loud voice to inquire about the masseuse’s ETA, saying «Are you close? That’s okay, totally fine» as if she didn’t just let us know that our couples massage was already screwed up. That someone had to finally close the office door.
Upon exiting the office the receptionist again apologizes and says the masseuse is «on her way» and «will be here soon.»
With our infant twins’ childcare arranged and meal reservations at a nearby restaurant who closes its doors at 2:30pm there is no way we will make the post massage meal as it was already 1:10.
I approach the someone who had thought to close the office door (which was now opened) and sternly inquired about the mishaps. Instead of asking to reschedule it trying to appease with an offer for a massage or whatnot she gives me a list of excuses in a deadpan tone, saying the receptionist was new and the person who took my reschedule request was no longer with them DESPITE the fact that I had phoned to reconfirm my couples massage first thing this morning!
So disappointed with the competency, organization, and level of customer service.
I have a total of 3 unused gift certificates and will demand a refund as I wouldn’t want to risk hassling any friend or family with the same experiences.
What a waste of a coveted babysitting day.

This review is for the massage therapist Deandra and chiropractor Dan.
The massage was amazing, she is really strong and was able to find my knotts and work on them. She asked multiple times how I was feeling and how the pressure was. I left the massage so relaxed and feeling loose.
My chiropractic appt was great! He was very friendly and informative. He cracked me and I felt light as a feather. I feel so good right now. He also taught me some exercises to do at home as well.
I’ll be going back in 2 weeks. Love this place!

yesterday was my first time over there to get The holistic chiropractor treatment with Daniel Chang D.C.and he did really good job for my
glad to fund this place. hope my Lowback pain will go away as soon as possible LoL

I am a fan of this place. (Acupuncture)… I live in Burbank and cannot go to anyplace but this one. For some reason Burbank acupuncture is wayyyyyyyy over priced and that is dumb, they won’t last.
Elements is great, I would suggest Roxy she is a pro. Every time I go there I, she fixes me right up. The prices are reasonable too.

I’ve seen Janice for Acupuncture and Dr. Dan for chiropractic services. They’re both amazing and I left feeling a lot better than when I came. Also, they both treated me like they really cared about my health issues. I’ve seen them both for my shoulder pains, and I’ve seen Dr. Dan for my back as well. Very great experience. I will definitely be coming back in the future when I have other problems.

I tried out their Groupon package which included Acupuncture and a one hour massage. I am so thankful to have had Janice Lee help to speed up my tendinitis recovery. She is absolutely wonderful. Incredibly knowledgeable in holistic remedies as well and made me feel extremely comfortable. I’m hooked!

Janice (acupuncture) and Veronica (massage) were fantastic. We will definitely be back.

I have never gotten a professional massage before since I’m very ticklish. A few weeks ago I suffered a minor injury which caused my lower back a lot of pain. That made me make an appointment here. And I regret nothing :) Paula was amazing! She listened to my needs and requirements. It was the most relaxing hour of my life. This place is very clean and simple. Not fancy like a spa but quaint in its own little way. Highly recommend!

I was here in January (yeah I know it’s October already) but 3 days ago I was about to book an appointment here at the last minute but they didn’t have a female therapist which is my preference. And besides $ 59 is expensive for me compared to $ 25 in San Gabriel which is quite good too.
I’m writing this review because the massage is PERFECT. If I remember it right it was Melinda who was my massage therapist. She was hands down awesome! The place and ambiance was very clean and relaxing. I wish I could come here more often and I will soon! :)

THIS IS A REVIEW FOR THE CHIROPRACTOR ONLY
Just got back from an adjustment with Chiropractor Dr. Daniel Chang and I already feel much better!
Here is the Back story (no pun intended):
About a week or so ago I tweaked/​injured my back/​shoulder blade area at work and it had steadily been getting worse. Growing up, I also saw a Chiropractor for similar types of injuries which has made me more in tune with my body and familiar with Chiropractors and what they do. I knew I had to find a Chiropractor to get adjusted and get myself all sorted out. The problem was I hadn’t seen a Chiropractor in a couple of years since I had switched insurance companies and the current insurance company I have doesn’t offer Chiropractic services. So I decided to do an emergency Unilocal search and find somewhere close to where I live, that accepts cash, and is also affordable in order to get an adjustment. That is when I found Elements Total Health Center. Made an appointment for the next day and now here I am.
Reception area: It was a bit small, but it was very comfortable and clean. I wasn’t waiting long though and i was even seen early!
So here is the info on Pricing: Overall, I would say that the pricing for the adjustment is very fair for what you get. If I remember correctly as of 9÷27÷15 the price is $ 69.99 for a one time adjustment. It may be considered a bit steep, but for the location and the service it is totally worth it. Especially if you are in pain! They do offer a package deal at a discounted price, but you must book/​buy 4 sessions in advanced. Either way, out of most of the places I called, this was still the cheapest cash price out of all the businesses in the area. They also take Credit Card!
Info on the adjustment: As I stated in the first sentence, I feel much better already. Dr. Daniel Chang was my Chiropractor and he described himself as a mixed Chiropractor or CAM Chiropractor. Here is a fun fact I learned from Dr Chang. The two main breeds of Chiropractors are Straight vs Mixed (CAM).
Mixed or CAM Chiropractors include muscle massage or a similar type of service as a supplement to the adjustment. A straight Chiropractor does just the adjustment. You can google more about it if you’d like, but I personally am also a believer of the mixed (CAM) method as opposed to the straight method.
Overall, I was very pleased with Dr. Chang’s professionalism and amicable nature and would highly recommend him to anyone who needs an adjustment. I would take off Half a star just because I think 69 is a bit pricey for one adjustment but I kept at 5 though because I felt they were still above 4 stars.

The massage portion of my groupon was great my masseuse was calming, listened to my needs and did a great job. The acupuncture part was not good. Mostly it was the acupuncturist that was not good — the treatment was fine. The acupuncturist spent the first 40 mins talking about general holistic medicine, which I am totally interested in but the stories did not seem relevant to why I was there and also there seemed to be a disconnect like the information she was giving me about past clients that she completely healed seemed sales-​y, not congruent with holistic therapies or from a place of truly wanting to help. Her demeanor came across as accusatory and judgmental. Totally a bad vibe! Oh and she left a needle in my ear that I found while getting dressed and had to pull out myself. Will maybe try acupuncture again but not here!

I have been going to Elements for acupuncture with Sandy Lee for a bit over a year. Her method of approaching my health concerns is so refreshing because I’m trying to accomplish a great deal without any medications or «western» style treatment.
Each session leaves me stronger, and more grounded. She spends time before and after the session discussing the treatment and answering questions. I have come to learn a great deal and accomplish a lot, and it has been a comfortable transition. Sandy does not push you to move forward or pressure you in any way. She is compassionate and VERY intelligent– a real healer. She is so knowledgeable about everything you could need to help you– she practices functional medicine as well, giving you the tools to analyze your health in conjunction with acupuncture and eastern medicine.
I have come here for consistently wonderful massages from Paula as well. She addresses the source of my problems and I always feel immensely better for a long time after a massage.
Also, Chelsea at reception is awesome as well! Overall great atmosphere!
I have recommended friends to Sandy, and I recommend Unilocalers to her as well!

It was an okay experience I thought that they were going to give me a treatment plan or an idea of how many sessions I would need but they didn’t and the rude receptionist who asked me to leave a tip in front of all the people in the front desk not professional. I almost didn’t leave a tip because of that but the massage was really good, so I did. Overall not my favorite place.

Acupuncturist spend good 20 mins talking to me abt how acupuncture worked what kind of results she has seen the the past. She gave me many examples of who and what kinds of problems someone had and how it was resolved … However, I was in pain and sitting and listening to all of her story was bit hard. During the session, it was more painful definitely felt like it was (?) doing something. I believe she know what she was doing and do think it helped me. If u are looking for relaxation acupuncture, this may not be the place. The massage therapist was so so. I go to a lot of lower price massages but was not too much better then some of those foot massage places. I would have not been happy if I paid for the regular price for the massage.

Yes, yes! I love this place. I initially went to see Dr. Fox a few months ago. I have one of those dreaded 9 – 5 desk jobs that is sometimes high stress. It builds up in my shoulders and neck. Dr. Fox was fun and personable, he made me feel like a person and not a patient. He recommended some exercises to do to strengthen my back which will help prevent problems in the future and he gave me some of the massage balm so I can work on my shoulder myself at home when it’s sore. I really love that his philosophy is about getting you in and out of there without years and years or return visits. He wants to help you and let you go on your way, fixed. Bravo. (Plus, he worked with the AVP for years which is awesome in my book).
Also, on a recent visit, I saw Eileen for a massage. I had her do deep-​tissue to help work out some of my kinks in my shoulders. It was incredible. I highly recommend her.
Everyone I’ve met here is awesome and accommodating. I’m bringing my boyfriend in tonight so he can experience this place too.
Tips: They do an introductory first massage for $ 39. And on Tuesdays they have massages for $ 49 (regular price is $ 59).

Eileen, a massage therapist who works at Elements, is a modern-​day alchemist. She turns lead, or at least leaden muscles, into muscles that no longer hurt — for not that much gold!
All frivolity aside, Eileen is the single best massage therapist I’ve ever seen. She has a keen ability to hone into whatever muscle is causing pain — and it’s often not the one I assumed it would be going in! She obviously understands anatomy on a deep level. She is a real master of her craft.
I almost don’t want to write this review, because I want to keep her my secret.

This review is for the chiropractor only!
Rick did a great job doing some massage therapy for my calves! I work out a lot and as a result, I have really tight calves. Rick has been doing chiropractic practice for 30 years and knows exactly what he is doing. He was also very friendly and easy to talk to! I saw on his wall that he did sport injury treatment for some athletes as well.
I had a good first time experience here! Too bad they aren’t in my insurance’s network. but my insurance does cover most of it!