The Ivory Suite Bridal Boutique

I’m writing this review a couple months late… but anyways, earlier this summer (around July), my mom flew in from Chicago and we looked at veils and headpieces together. We got my headpiece from The Ivory Suite. Unfortunately I can’t remember the names of the people who assisted us, I wish I could publicly praise them by name on here, but the associates were super helpful and nice. We called and asked if we could come in without an appointment and if I could bring my dress that I bought from another store in with me to make sure it matched. I was so grateful they said yes and were able to accommodate us. They offered us bottled water, which was nice (and much needed after all the running around we had been doing). I SAID YES TO THE HEADPIECE!!! Yaaayyyy!!! I ordered it and I think they said it would be around 6 weeks, but I think it came in earlier, more like 4, which was a pleasant surprise.
I also was referred to their photographer there — Sean Mason. I’m so happy my fiancé and I booked him. We haven’t done our engagement shoot yet, so I’ll have to update my review on him after that, but for now, his personality is really chill and easygoing, which calms me down and I need that. lol We looked at some of his albums and I really like his composition. He definitely knows his stuff. I can’t wait for our engagement shoot and wedding!

I found this boutique on Unilocal and brought my cousin to look for wedding dresses and was in loved with the ambiance. The girl greeted us right away and asked for her taste and after picking many samples got her to try them on. The other consultants started helping as well and were such sweethearts and making sure to get what she likes and on her budget. She finally found her dress and was so excited not only cause it was what she wanted but the price of it was at a good deal so she couldn’t have asked for more! I was so impressed and if I ever get married this would be my top pick to come and get my own bridal gown!

Ivory Suite made the wedding dress shopping experience a smooth and enjoyable one! While their salon isn’t as big as others I’ve been to, their staff’s warmth and accommodating nature made a huge difference in making me feel taken care of. Gina was the one who assisted me from the time I was only window shopping until the time I picked up my dress. When I first visited the store, I didn’t feel any pressure with purchasing my dress from them. Gina asked what look I was going for and my price range and she made suggestions on which dresses fit that bill. She was very patient as I tried several dresses on. And then she also made notes on which ones were my top 3. She took photos of the dresses and sent them to me via e-​mail right after my appointment. After visiting other bridal boutiques, I finally decided to say yes to the dress in Ivory. Gina made the ordering process easy and even gave us a little discount on the bustier and petticoat. My dress arrived in a shorter amount of time than we expected, which was nice. I also have to say that they’re super flexible with appointments, and I’m especially appreciative of that because I live in the west side and traffic isn’t always my friend.
They had two options for alterations: one is their in-​house seamstress and the other is a recommended (less expensive) seamstress in La Crescenta. I opted to go with the less expensive option. All in all, I truly loved my experience in Ivory and would recommend it to my friends!

Gorgeous dresses, and lovely gals! Why shop at a department store when you can support your local business and find your dream dress? All sizes and shapes and ages welcome! Made my wedding a dream come true. Thank you all for making my day so special!

I LOVE love LOVE The Ivory Suite! I bought my dress here back in February for my October wedding and was so pleased with my appointment and I absolutely adore my dress. Gina helped me find my dress. She knew exactly what I was looking for and made me feel so comfortable during the entire appointment. The dress arrived in the store sooner than anticipated and I have been back several times for fittings and trunk shows. Each time I’m there, the staff remembers my name and are so friendly and helpful. The store is small but mighty… they have a beautiful selection of dresses. Gina and Nicole really do a great job picking the right dresses. Brides to be… put The Ivory Suite at the top of your list of places to find your dress!

I loved my experience at the Ivory Suite Bridal. Nicole was simply amazing in guiding me through different dresses to see which looked best on me. It was a fun, private and charming experience. My cousin and I could not stop giggling. The dresses were beautiful and reasonably priced. I struggled for a week and returned to the boutique with my mother and future mother-​in-​law to decide on a dress. I did choose another dress, yet it was very difficult. I give this boutique five stars because every dress was gorgeous and unique. They have great taste in accessary and offer hand made items! All this matches the experience you will receive when you schedule an appointment.

My bestie was on a hunt for her dream dress. We had just come from another bridal shop, and The Ivory Suite Bridal Boutique was our last stop.
We walked in first (Maid of Honor and Bridesmaid), and were greeted by this nice saleslady. She asked us what the bride was looking for, so we listed a few things off – mermaid/​fit & flare, maybe strapless, and not too foofy. We figured the bride could let her know more once she got there.
Positives:
— The shop is cute with little chandeliers hanging everywhere
— Dresses are relatively inexpensive
— The salesladies are eager to help
Negatives:
— They didn’t fully understand what the bride was looking for and kept pulling dresses that didn’t look anything like the ones she liked
— They didn’t seem to know how to properly clamp and fit the bride into the dresses, everything looked ill fitting and unflattering (she tried on many different styled dresses).
— There’s no proper restroom in the shop. You have to go outside, but there’s no toilet paper.
I have mixed feelings about this place. We had gone to two other shops prior to The Ivory Suite Bridal Boutique, and this one was my least favorite.

I did not end up buying my dress here for a many good reasons. One, they didn’t have what I was looking for and had a very limited selection, but its a cute boutique and really inexpensive and can fit any budget for any bride. Really nice owner and staff.
1 star goes for how unprepared and unprofessional my consultant was. I don’t know if it was because I was the first appointment of the day or not. She was sooooo soft spoken and had no confidence whatsoever. She looked like she woke up super late and ran to us. She did not smell good… when helping me put on a dress, please smell decent.please. She didn’t have any makeup on (or chapstick might I add) and her hair was a total mess, like she just rolled out of bed AND she was wearing sneakers… sneakers?! I expected way more from this salon, especially if you’re selling wedding dresses. Your consultants represent your store. Presentation and first impression is key.

As a Pasadena/​South Pasadena native… this boutique is a true gem! I bought my wedding dress here and the service could not have been any more accommodating and inviting (especially from Nicole, who assisted me with the gowns). The space is a lot smaller than other bridal shops but their selection, intimate ambiance, and charm makes it in no way inferior.
PROS:
— Owners are very knowledgable about women’s bodies and recommend beautiful options for every body type.
— Once you tell them your budget, they STAY within it (unlike other bridal shops that try and sneak more expensive gowns only to leave you crushed or over budget).
— Very patient and understanding. I think I tried on each dress twice because I couldn’t make up my mind. It’s actually a huge positive that their shop is smaller than other big chains because you get the whole store to yourself which provides more comfort and special moments to the friends/​family that are with you.
— You can bring your own undergarments (bras, etc) but they also have some there which makes it really convenient.
Other Notes:
— Others have mentioned this, but its too bad they don’t allow you to take pictures with your own mobile device. Its not a big deal though since if you ask, they will take a photo on their iPad and send it to you over via email. I received them within the hour I was there.
— There are too many GREAT options here. I was anxious about having to go to several different bridal shops to find the right dress… but I actually had trouble narrowing down my favorite. Nonetheless, this is a good problem to have.
I’ll definitely be recommending my engaged friends and family here. Such a wonderful experience!

I would’ve called it 3.5, but rounded up because the employees and consultants were very nice.
I liked that they let YOU look through the racks, as well as pick out things for you. That makes me feel better, I like knowing we’ve really exhausted all our options at a place! haha
I also loved that they gave you a bustier to try on gowns. SO MUCH EASIER. And helps smooth everything out if you didn’t bring shape wear.
I didn’t like that I kind of crowded their main mirror with another gal who was trying on gowns. That was strange. Awkwardly waiting in the wings until she was ready to try on a different dress.
Also wished they let you take pictures! I don’t understand at all why we couldn’t take photos ourselves and had to wait for the consultant to take them and then send them to you later, which for me was 2 days later… which isn’t a lot, unless you’re trying on wedding dresses for two days and are making up your mind on your favorites before the email comes in.
I had a $ 2500 is budget, and definitely found dresses in my range, though. Didn’t end up picking from here, but it was a good place to look!

I had a great experience here! It was my first stop on my way to finding the perfect wedding dress and I have to say that they did to disappoint at all! The sales ladies were so incredibly patient and understanding– they even let me whole entourage pick out dresses and oooh and awww at everything! They made sure that everyone and enough seats and even supplied us all with bottled water!
I had no idea of what I wanted other than that I did not want a mermaid dress. The sales lady helped me step by step narrow down what I liked and didn’t like about each dress. The sales lady managed to build on each comment I made to help me find a beautiful dress. I wanted to buy my dress from here just based on service alone!
Dress selection is pretty large with lots of options. Dresses range from about $ 1000 to 4500– and they do let you purchase the sample dress.
They don’t really allow photos– just your favorite at the end and they email it to you after you leave.
This place is great! If you’ve never been wedding dress shopping, come here! The sales ladies are the best!!!

I just ordered my dress at the Ivory Bridal Suite and I couldn’t be happier. They were so great, I kept going back to try on more and more and more and… They have all been so wonderful and patient with my many visits and indecision. They have a great selection of various styles. Everytime I was there another bride was looking for a different style and they always had something to fit into their vision. Couldn’t be happier.

The salon is called Ivory Suite and yes… nearly all the gowns here are ivory in color.
I shopped the sample sale and had a wonderful consultant help me. I was well taken care of and felt comfortable with the price and quality of most of the gowns.
The only drawback was the condition of nearly all the gowns I tried on. A few of the gowns on sale were by designers who were out of business or the styles were discontinued for a few years. While the design of the gowns is timeless and the fabric excellent some dresses appeared to be a little worse for wear.
On two dresses the train and or bodice were soiled. Due to the fabric (100% pure silk and weight of the silk fabric) the gown can’t be truly dry cleaned safely. The consultant actually said to «cut off» the dirty part if it bothers me or have it «professionally cleaned» after I purchase the gown.
Fair enough.
The store is very unique and possessed the quality of gowns that is difficult to find. I liked one gown but the train and skirt had dark dirt and water spots on it like someone wore it to an outdoor wedding and returned it. I researched the gown and discovered that it was 7 years old and retained it’s full retail value plus 12% mark up (stains and all). The store would only take 10% off the price of the gown.
Needless to say I didn’t love the dress that much in the end.
I would recommend this store to anyone who was interested in finding an ivory colored dress in fine fabrics. Just really do your research before agreeing to a price.

My close friend, her entourage, and I came here last weekend as the first stop in her wedding dress search. Since this was the first place we visited, we didn’t have any idea of what to expect. However, we had such a great experience here and made a lot of progress. The 2 sales associates who helped us were so attentive, warm, laid-​back, and not at all like salespeople. We took our time, my friend found some great prospects, and we were all very happy with the experience we had.
The Ivory Suite has a huge, diverse variety of beautiful dresses. Most dresses seemed to range between $ 1500 — $ 4000, and they don’t make you feel cheap or guilty when you talk about your budget. The boutique looks small when you first walk in, but they manage to store a huge inventory in a small space. The only downside to that is that the space IS a little cramped. There is really only one main area to model the gowns, and they can only really hold one, maybe two, brides-​to-​be at a time. Very pretty space, though.
They also don’t allow photographs, which was kind of a bummer, especially considering that most other bridal salons let us. They only let you take a few pics of the final dresses you decide on, and they take them and email them to you after you leave.
What I noticed about the associate who helped us is how closely she paid attention. When my friend came out with the first several dresses, we would ask her questions about what she liked or didn’t like about it, and how she compared it to the previous dresses. I noticed the associate quietly grabbing several dresses based on the comments, dresses that she may not have chosen for herself or noticed at first. One of those ended up being the top dress of the day. These women really know what they’re doing and how to help brides pick their perfect dress, even when they come in having no idea of what that perfect dress will be like.
We had a fantastic day here and will probably go back. Hell, I would totally come here myself someday if I ever get that question (and asked to give up my cat lady life)! Highly recommended.

My sister did not end up getting her dress from here — -but we had one of the MOST AMAZING EXPERIENCES at the Ivory Suite. Nicole was one of the sweetest most caring bridal consultants I have met to date. She helped my sister pick out a bunch of dresses (although their selection is small) that were not only within her budget but were also BEAUTIFUL!
She was so nice and so caring and i highly recommend the Ivory Suite to any bride looking to find her dream gown!!!

Love this place!!! This sweet little shop is located in South Pasadena. It’s everything you imagine and more for buying your wedding dress. The energy is great and all the girls are very nice. They’re super mellow and really help you pick out what you want for your special day. I highly recommend the store!!!

A HIDDEN GEM in South Pasadena.
If you are looking for a Bridal Salon that truly cares about you as a bride and is dedicated to helping you find the dress of your dreams without breaking the bank or your budget, Ivory Bridal Suite is the place for you.
In my search for a bridal gown I visited many different Bridal Salons and no matter where I went I always felt like the consultants were more concerned about making a quick sale then about helping me find «The Dress». It never really felt like they had the bride in mind.
At Ivory Bridal Suite I finally felt like I was in the right place. Nicole and Gina are super friendly and eager to help you find the perfect dress. They really listen to what you want and what you need and are always respectful of your budget. They take the time to help you explore all options, even suggesting dresses that you might not otherwise try. They never push you or rush you. They really let you enjoy this once in a lifetime experience of being a bride and finding that perfect dress for your special day. They are amazing!!!
They have a great variety of dresses, from simple to heavily beaded and bedazzled. They have form fitting dresses to big ball gowns. They have a variety of color options from white to ivory, to champagne, to blush. When it ones to accessories they have you covered! What ever you need earrings, bracelets, necklaces, hair accessories, veils, and sashes. They work closely with all of their designers and can often offer customized options when it comes to accessories.
Nicole helped me put together a head to toe look that was perfect for me and that didn’t break my fiancée budget.
I felt good about all of my purchases and choices here and always left with a huge smile on my face and a little pep in my step. On my Wedding Day I received so many complement and inquiries on where I got my dress.
If you need a Bridal Gown check out The Ivory Bridal Suite, you won’t be disappointed!
Pros:
Variety of Styles
A dress in every price range
AMAZING customer service
customizable accessories
Unique designers and gowns
Cons:
???

I had the most amazing experience at the ivory suite! My maid of honor and I stumbled into the boutique after a long day spent in and out of David’s bridal and a handful of boutiques in the Pasadena area. I had the ivory suite bookmarked as our last stop. We walked in (no appointment scheduled) to find Nicole and an associate (sorry I can’t remember her name but she was awesome) sitting and eating after a long day of appointments. But do you think that hindered their kindness or customer service?! NOT AT ALL! They were more than helpful in helping me find EXACTLY what I was looking for! My maid of honor and I laughed and joked with both Nicole and her associate the ENTIRE time, like we were all old girlfriends!
The only silence came when I tried on ‘the Avery’ an absolutely beautiful gown! We all seemed to be in unison that this was ‘the dress’ I even heard music playing in the background which according to Nicole had been playing the entire time lol! When they put on the veil, I felt confident and sexy! The price was also within budget!
I was a tad apprehensive to write the check right then so I decided to sleep on it and come back the next day with my mom, mother in law and sister. The staff accommodated me with a next day appointment with no problem. They all loved it, solidifying my confidence so I wrote the check! Since I bought the sample dress I had to wait for my check to clear before taking it home, fine by me.
Just picked it up today a little after 6 (closing time) but Nicole waited patiently for me with a hug and smile! What more could a bride to be ask for?! It makes my heart truly happy to have had such an amazing experience, especially with making a big financial investment on a once in a lifetime moment!
Thank you so much Nicole for your hospitality! BRIDE-TO-BE’s please do yourself a favor and visit the ivory suite in your search for ‘the dress’, larger chains are definitely not an option, in my opinion, if you want something unique and also if you want more of a personal connection and individualized attention.
9 months until my big day, and I will be coming to the ivory suite for alterations which is done through a independently contracted seamstress, but I will do another review on that experience! #staytuned

Gina and Nicole at the ivory suite were awesome! I had tried a bunch of the big name stores over in West LA and a bunch of other stores until I had an appointment here. I had wanted a lace dress but was finding that a lot of this European lace was just too large and overbearing on a somewhat small frame. Not being model height a lot of the Monique or vera dresses kind of looked funny on me. The ivory suite was super personalized, the dress selection was gorgeous but not overly pricey. Gina and Nicole are not pushy at all so I didn’t feel rushed or forced into choosing a gown. They added some gentle tips and opinions that were super helpful. When I finally committed to my dress they helped me adjust various things likes the bow height on the back, my veil length and then incidentally I found the perfect matching tiara there as well, after months of looking online. There were no glitches with the ordering of anything including dress, veil, belt that they customized, and the alterations. It went very smoothly! My mother lives across the US so they helped me with taking pictures and trying to face time with her during dress fittings. They did not have problems at all with me taking photos of my two favorite dresses but maybe that’s designer dependent?
All in all, I loved my dress, it was beautiful lightweight and so comfortable!!! I loved working w the staff at ivory suite — I thought they were great. And would recommend them for anyone wanting a personalized gorgeous dress!!!

Hmmm, how does this place have good reviews? My friend, the bride-​to-​be, and I visited this place and did not get a good vibe the moment we walked in. We’ve been to a couple bridal shops already prior to visiting The Ivory Suite Bridal Boutique so this wasn’t our first visit to a bridal shop. We walked in and we get a very VERY casual «hello…». My friend had to initiate the conversation and say «so how does this work, how do we browse, what do we do…» My friend was the one who had to get the ball rolling. After what my friend told the 3 girls working there what she wanted in a wedding dress they were able to pull some dresses for her to try on. First of all, you’re NOT allowed to take pictures at all. I asked why and they said their designer doesn’t allow it. Umm okaaaaay. They can take a picture of her top pick of all the dresses she tried on.
My friend tried on a few dresses and I asked the various colors of the dress and they gave me some fancy named color, and I said «oh like champagne?» and they still corrected me. I get you want to be fancy, but let’s admit it, it’s a champagne color okay. Anyway, whenever we asked certain questions they seemed like they didn’t know much. Other bridal shops had so much more knowledge and were enthusiastic in answering. But not this place. Crickets could be heard.
We didn’t get a good vibe from this place. However, the dresses they have are gorgeous and the quality of the material are pretty superior. But the girls working there need to liven up a little! And brush up on your designer’s wedding dresses so you’re prepared to answer questions!