Jimmy the Greek’s

It is rare I give one stars. But the service was awful, the food wasn’t cooked right and it didn’t taste good. It was a Monday night and the restaurant wasn’t that busy. Our server Maggie wasn’t helpful or responsive and we had to wait 8−10minutes for water refills. Waited 18 – 22 minutes on my side Caesar salad appetizer when another girl at the table got her buffalo chicken soup a good 12 minutes before the salad… My Jack Daniels M-​MW steak came extra well done with a side of raw cold broccoli, opposed to the steamed broccoli I ordered. The worst part was that there wasn’t a single apology or this review would have never happened. I get some nights are off, but to not be apologetic or care at all about your guests’ experience isn’t ok. I’ll never return.

We go here a lot for working lunches. We really like the Pizza buffet, but we have had enough. They will only start the pizza buffet when someone comes in and requests it. So you always have to wait about 20 minutes for food to come out. We waited a very long time for pizza to come out. We asked the waitress what was going on. She said the owner is only allowing pizzas with one topping and one at a time. We got a pizza with sliced tomatoes on it kind of gross. It seems like the pizza buffet is a bother. the music is always very loud and set to dance music. Go to Portland Pie the Pizza and food are better.

This was the worst food I’ve had in Portland. The management was also rude and unprofessional. The waiters were friendly, but understaffed. Trivia was fun.
We went for trivia night. The trivia is fun and in a good format. We had a number of issues with food and drinks throughout our dinner.
They originally brought the wrong pizza and had to remake it. My friend’s steak was very undercooked and bloody in the middle. His side of broccoli was raw out of the bag and hadn’t been trimmed. We missed a couple drinks and in the end, I ended up paying $ 6 more for a pizza because of confusing menu language.
We are not picky customers and my only complaint was the $ 6 overage at the end of the meal. The restaurant does not include any toppings on their «make your own pizza», each topping is $ 2. It does say on the menu «up to 3 toppings» right under the price of the build your own pizza. When I pointed this out to the waiter, he graciously offered to comp me the money from his own tips. The poor guy was working 20+ tables. I thanked him, said «it’s not your responsibility» asked to speak to the manager instead. I explained the discrepancy and asked that the restaurant comp the extra charge as a courtesy, if nothing else out of dissatisfaction with our meal. The manager was argumentative and told me he was’t responsible because he didn’t make the menu. I explained that the servers shouldn’t be offering to comp tables out of their tips, that it should be coming from the house. He disagreed with me and argued about the quality of our meal. He ultimately refused to comp the $ 6. I told him I would not be coming back and putting up my experience for others to hear.
Despite me asking the waiter not to, he still comped me the $ 6 out of his pocket. I did tip him that money back and a full tip on top of that. This place is poorly managed and I should have known from the 2.5 stars it had on Unilocal when I looked at it. Props to the waiter for working so hard, but he should find a job where the managers support him better.
Come for trivia and a beer, maybe. Eat before or after.

I did not like this place at all. Sure they have tons of beer on tap and okay pizza, but I got the «Greek» salad, thinking it would be great, it was not. The lettuce tasted musty, like it came out of my Grandma’s basement, there were NO Greek olives or Feta cheese. Nothing about it was Greek. I complained to the manager and he still wanted me to pay for it because I ate the tomatoes & hardboiled eggs. I refused and he reluctantly removed it from my bill. Service is really slow and not attentive. Do not recommend.

Was there for dinner last night for trivia night. Fast, friendly and attentive service, trivia night was fun. The décor is just seems «tired» based upon what else is out there-​was also kind of a stale, musty smell when I walked in. Food was ok, but nothing memorable-​will most likely not go back

A few weeks ago while spending the weekend in Portland my wife and I decided to finally try a place that we always talked about but had never gotten to, Jimmy the Greeks. We decided to try the Maine Mall location instead of the original because we were already in the area and had a coupon to burn up. We arrived about 7pm on a Friday night and surprisingly it was not that busy. You will not see anything fancy or particularly memorable here. You can either sit inside with a view of the kitchen and brick oven or outside with a view of the mall parking lot. It was a warm late summer evening so we choose the parking lot view. Although it lacked ambiance it was still nice to be under the stars. We decided to skip the appetizer menu so we would have plenty of room for dessert which we had the coupon for. For the meal we decided to split the mashed potato pizza. It arrived piping hot in a matter of minutes. The brick oven toasted crust was slightly charred and not to thick but also not to thin to break under the nearly inch of mashed potatoes, Alfredo sauce, cheese, bacon and chives. The pizza toppings were a mashed match made in pizza heaven. By themselves the potatoes would have been pretty good. Homemade, rich and creamy and with a hint of garlic. Then with the bacon and chives and a little creamy Alfredo added it was over the top goodness. We were able to finish half of the pie and brought the rest back to our hotel room for breakfast the next day. Before we left we had to try the Baklava and it absolutely did not disappoint. Nutty rich sweet flaky goodness drizzled in honey. The portion was rather large which was okay by me and we finished it all and licked the plate. I will definitely come to visit Jimmy the Greeks again. It was a very good meal that hit the spot.

Third times not a charm. Terrible service. Slow to serve, no concern for customer experience. Too bad too cause the foods pretty good

Great fun atmosphere. Came here with family and baby nephew and we loved it. Service was perfect and food was delish. Wish i lived closer– i’d go there all the time.

The only reason I can’t give Jimmy the Greeks one star is that the wait staff worked very hard and seemed embarrassed that our food was not quite mediocre.
My wife ordered the haddock sandwich, which was inedible. The haddock was slimy and soggy, suggesting that it had been frozen and recently thawed. Come on, this is Maine! Fish should be fresh. The waitress noticed that the sandwich had been abandoned and asked what was wrong (she was a great waitress), and she took the sandwich back without complaint.
I had the California panini, which was just ok. The chicken was bland, but the avocado and bacon were better. It was about as good as a fast-​food meal.
My son had chicken fingers from the kids menu, which came with tater tots. The fingers were good, but the tater tots looked and tasted like the frozen ones we buy at the wholesale club. They were edible, but not great.
There are so many great restaurants in the Portland area — I can’t imagine why you wouldn’t go to any of those instead of Jimmy the Greeks.

Great fries ruined by sub par food service brand ketchup. Feta breadsticks are very good.

Go for the drinks. I’ve never eaten here, but stop in from time to time for drinks when I am in town for work. The drinks are good, reasonably priced, and they have a huge beer selection, draught and bottle, if that is your thing. Sitting at the bar, bartenders have been friendly and attentive.

I’ve been here a couple of times, back when it first opens and then randomly a few times just recently. Honestly, this location leaves me a bit on the fence.
The service is generally a solid great. Nice servers and bartenders, not a lot of conversation, but they check back frequently and are knowledgeable about the menu/​drink selection. If I was rating on the service alone, I would say four and a half stars.
The atmosphere is okay. It is mostly one big room and one big fenced in patio (which overlooks the mall parking lot, meh). There is a little bit of an acoustic issue, which could be mitigated if addressed with some noise absorbing tiles or otherwise. It is clean and well kept, so it is a minor thing unless there are a lot of people and its crowded. I would give a rating of three stars here.
The food is really where I stumble. Its not solidly bad or good, even if you order the same items. The best was I can describe it is inconsistently okay. One time, I had an amazing calzone. The next time I ordered it, it was soggy and cold. One time, I had a great salad. The next time, it was devoid of greens. The drinks are solidly good. Food is a two star experience but drinks are a four star experience.
I think I’m landing on three stars as I write this review. I would definitely go here for a happy hour (and will probably come back at some point). The service I have had is great and the drinks are great as well.

Went here this past weekend. Had a TERRIBLE experience in the OOB one (1.5hr wait for 2 burgers that were burnt after an entire baseball team came in and all got served before us! no apologies-​completely ignored!~) and hoped maybe this one was better… NOPE
My coworker loves this place but she even had a bad experience with the waitstaff in OOB this past weekend) I went to the SOPO location last weekend and ordered a veggie burger. What I received was a burnt disc. The waitress put the wrong meal in front of my boyfriend and it took 20+ mins for her to come back and literally «switch» the meals– gross
My boyfriend got his cold panini– at this point, I’ve finished eating because 30 mins had already passed. He bites into it, and its AGAIN, the WRONG MEAL!
We tell the waitress and she apologizes once. We eat because we’ve already spent way too much time here (ps– there were maybe 4 other tables) and we have plans and can’t wait any longer.
We get our bill– no discount. Burger is still on the tab. No «hey sorry we messed up– have a free dessert on us!» NOTHING!
This place needs to figure it out ASAP if they want customers. Worst chain i’ve been to thus far!

Great beer selection! Some good old faithfuls on draft including Magic Hat #9. Always come for the pizza but their other selections are great too.

My sister and I decided to eat here recently because we had a gift card. I had read the bad reviews but figured it couldn’t be that bad since we wouldn’t be paying. Boy, was I wrong! Upon entering the building, we were overwhelmed with a smell I can only assume was chlorine. It smelled like an indoor pool. Super weird, but we were seated right away and our server was friendly. We ordered nachos which were covered in some type of processed cheese sauce and gray looking ground beef. They weren’t terrible, but I definitely wouldn’t order them again. My sister ordered a salad and I ordered the fried chicken bowl, which is the same thing as the KFC bowls except not as good. The mashed potatoes must have been from a box, because that’s exactly what they tasted like. The gravy had no flavor at all and the chicken bits looked like a cut up chicken patty. I took a few bites then handed it over to my sister, who couldn’t even have her salad in front of her because it smelled so awful. She didn’t take more than three bites and still got sick later in the evening. I wouldn’t return to this restaurant, even with a gift card.

Service at this place leaves a lot to be desired. Went with a group of five to play trivia. Was informed we could not add a chair to the table located at the bar. I am a mug club member and I am really reconsidering returning.

Meh.
Slow service.
We had a party of 7, so two of us arrived early to tend to drinks and appetizers. Waters and drinks came at an ok rate, but it was 35 minutes later that we saw the two appetizers come out. Our appetizers were long gone before our meals came and our bills were a painfully long wait.
Meal was forgettable.
I ordered a salad so I can’t count that, but the appetizers were nothing to write home about. We got the wheat feta breadsticks. Fairly certain dough was a frozen generic brand. Bah.
Go back? Not a horrible experience. Maybe if a group of people wanted to hang out.

I don’t mind it there. It’s not my favorite place and its not the worst. Very middle of the road for me. It was a Wednesday at lunchtime and I went there with my team. We were seated quickly even though there were eight of us. Our waitress was nice and had no issue with doing separate checks for all of us. The wait for our food did seem a bit longer than normal. Nobody ordered anything extravagant, it was all sandwiches and burgers.
My panini was really good and a big portion for me. It had roasted chicken, avocado, bacon and Swiss on it. The bread was crispy and the cheese was melty. I remember devouring it because we had at least a 30 minute wait for our food to arrive and by that point I was starving.
I’ve really enjoyed the pizza bar during lunch. You can have all you can eat pizza plus salad and soup. That’s pretty great and filling.
Overall, it’s a pretty good place to go. The prices aren’t excessive and it’s convenient to the mall area.

Changed my mind on the Saco location. Have been there a few times more since the last review and this last time — and I do mean LAST — was the straw that broke the camel’s back.
Was there on a Thursday around 2pm; family & I were starving after having driven up from Logan picking up our son. Figured the menu was large enough to offer something for everyone. It was not packed by any means; only the bar itself was busy, due to a World Cup game being on. THERE WERE SIX OCCUPIED BOOTHS & TABLES; FOUR OF WHICH WERE COULPES. We were sat a booth; it took the server five minutes to address us. Normally my wife & I will have beers; we stuck with sodas in the interest of time. We (four of us) ordered sodas, for which we waited at least eight minutes (servers get their own sodas here, so the delay couldn’t be blamed on the bartender). When they were dropped off, we were ready to order — but the server did not ask if we were and turned & left. Around another five minutes went by, and she returned for our orders. We all ordered sandwiches, with my wife ordering a burger. The server did not ask if she wanted cheese, how she wanted it cooked, whether she wanted fries or rings, etc — my wife had to suggest all of that to her.
SO — we waited a half hour for our food. During that time, a man sitting behind us walked up to the server while she was getting sodas for another table and said something that clearly was not pleasant. In time, this man & his wife left before his food came. Our server approached the table & told us our food was in the window and would be right up; we waited an additional 10 minutes before we, too, walked out before receiving our food. The icing on the cake was THE MANAGER/​OWNER, a short guy with curly hair, WAS THERE THE WHOLE TIME AND KEPT LOOKING AT US, so he clearly knew what was going on, but did nothing to help — help the server, approach us to apologize for the wait, etc.
This was all very unfortunate, as we always had good experiences when sitting at the bar itself. But I can’t see going back and rewarding this place with our money when it’s so poorly run and has management that clearly doesn’t get involved with customer service.
Oh — and the wings are flabby.

I’ve been to the original Jimmy’s at Old Orchard Beach and I actually like this one better.
The food is OK but the best things about this place is the location next to the Mall, the staff, the TVs for watching sports and an amazing selection of craft beers.