Master Roofing Systems, Inc

Absolutely the BEST, most TRUSTWORTHY, DEPENDABLE, and COST-​EFFICIENT roofing company that my family and I have encountered. We purchased a commercial property in Burlingame that needed a new roof pretty badly. It had leaks everywhere. After finding Stephen Lee and his company here on Unilocal,I decided to give him a call. He responded promptly and set up an appointment for an estimate. Without me even being there, he met up with my father (one of the owners of this property) and gave him a thorough explanation of what was needed for the new roof. He even showed my father the specific modified bitumen material and contrasted it with other ways to cover a flat roof. He then gave us a competitive price on the proposal in a quick turnaround. His price even took into consideration the removal of the big heavy equipment on the roof such as the nonfunctioning HVAC units and related ductwork. His proposal was sent in an email and even included information on the materials to be used and information on his licensing and worker’s insurance. This guy is super thorough! On the day of the job initiation, his crew was meticulous with their work, friendly, and flexible. They even worked closely with our general contractor who was doing the rest of the building remodeling. «Rico» one of the foreman, was also super friendly and knowledgeable. He gave the general contractor workers some tips on the roof preparation process, and I heard every word of it and I agreed with his advice 100% Just all around very responsible crew. I cannot be happier for selecting this company after reviewing what others said on Unilocal.The other reviewers are accurate and I am thankful. My father is so impressed with his crew and with Stephen Lee that he is planning to have Stephen also do the roof at his house! My father also has many patients and friends, and he is planning to solidly recommend this roofing company to anyone of them. You cannot go wrong with giving this company a call for your roofing job. Be prepared to be impressed!

A new roof was needed on our condo earlier this year and we received a few quotes including one from Master Roofing. We choose Master Roofing not only based on price but also based on the Stephen Lee’s responsiveness to all of our questions, his timeliness in returning phone calls and meeting appointments, and his explanations of what work would be done and why.
This professionalism continued throughout the entire job. His crew was efficient, friendly, polite and they definitely knew what they were doing. They started on time every day and before they left, they made sure everything was neat and clean. The job started on the day which was agreed and finished as planned. As might be expected in a 100+ year old house, there was some rot found in one area underneath the old roof. Stephen explained to us what needed to be done, and his crew accomplished this as well (including repainting siding which they replaced!). At the end of the job, the extra cost which we were charged for this additional work was very reasonable.
We’ve had a few rain events since the roof went on, and we are extremely happy with how it’s performing. There was one minor glitch we noticed which was not a leak but water accumulating in the «Dutch» gutter. Stephen sent his crew back to fix this within a few weeks, and the work was done without charge.
I highly recommend Stephen Lee and his crew with Master Roofing.

If I could give Stephen and Master Roofing Systems SIX stars I would.
His crew did an excellent job. They were punctual, dependable, hard-​working, and respectful. They swept-​up around the yard at the end of each day and kept things clean. Their workmanship was high-​quality and detail-​oriented. They finished the job on time.
Stephen was great. He always answered my texts and calls. His price was right. Most of all, he went out of his way to do an excellent job. One example: when the crew removed the old flashing, some of the paint peeled. I don’t think this is their fault… it would have happened to anyone. Stephen had his crew paint the area! This saved me from having to hire a painter. I was blown away by this service.
Stephen is an excellent craftsman. I had him custom design copper vents for my chimneys. He did a beautiful job. I could not be happier with the result… the copper vents add a custom, elegant touch to the house. Of course, the roof itself turned out great too.
Overall, I could not be any happier with my new roof or Master Roofing Systems. Stephen is an honest guy, he is easy to work with, and he will give you a superior product. I highly recommend them. ******

Excellent company. Mr. Lee, the owner was so helpful and gave me an excellent quote — much much better than the 3 other estimates I got. All work was done with quality workmanship and everything on the contract was done. His crew was great and very professional and left the workplace clean. We had a modified bitumen roof installed because it was a flat roof. It was great to work with them. Now I can rest assured that my roof will last me another 20 years. THANKS MASTER ROOFING!

Steven has been demonstrating professionalism with high integrity. He has rich experiences. He had completed roofing job for my house in Palo Alto about 11 years ago. My house has roof with large custom skylight and we have high wind during the winter time. There is no roofing issue for last 11 years. He is very friendly and easy to work with and listen to the customer.
I was very much impressed with his excellent roofing workmanship for the one of Silicon valley’s CEO’s house project in Atherton as a reference. I found out that he was selected by a well known architect for the project after stringent screening process.
I am really satisfied with his excellent job with reasonable price. And I am planning to ask him again for my another rental house roofing job. Highly recommended to my friends and family.

There are not enough good things I can say about Stephen.
Very professional
Genuine nice guy and helpful.
Fair price
Really knows his roofing.
His guys were fast!
Very importantly cleaned up every day.
We love our new roof!!!
Thanks again Stephen