Uptown Consignment

I traveled to the Uptown Consignment store in South Windsor to consign clothing that included jeans my son had outgrown and also my daughters pageant grade dresses, ball gowns, and formal interview suits; quite a few of which were never worn were new with tags, or were worn for just a few minutes on stage. When I arrived the lady at the counter said I would need to wait about a half an hour for her to go through the clothes even though there were two clerks there and just a short pile of clothes from another person on another counter she needed to go through. I walked around the store for about 15 minutes and the pile of the other person’s clothes was still on the counter when I went up to the counter again. I guess the clerk decided she was done visiting and ready to go through the clothing I brought in. She looked through all the clothing. I told her one of the dresses had a value of $ 450 retail and then others of the several pageant dresses and suits were custom. There were at least a dozen dresses and other clothing items too. She looked over everything and then covered everything back up with plastic again. She said some of them had snags and some of them had deodorant marks and that she couldn’t take any of them today. However, I was welcome to clean them all up and bring them back as she would definitely take the red ball gown. The red ball gowns happened to be the cheapest pageant dress in the lot so so much for being able to identify quality garments! She did, however, decide to take my sons gently worn jeans. I asked the clerk if she was sure about not taking the prom dresses even though I noticed on the sales rack there were very few gowns for available. I also pointed out that many of the dresses were new with tags and had not been worn. Of course there may have been some details I could have missed on a couple garments, but really out of the 20 pounds of clothing I brought in you want nothing??? I did carefully put them on hangers and inspected each garment when I did so. Also, my daughter does not wear deodorant with a pageant gowns just so it will not leave marks. Perhaps the clothing I brought in was not the same as her personal taste, or perhaps it was too close to her quitting time for her to deal with stocking the clothing. I told the clerk I will not be bringing the clothes back in and I politely questioned if she was making the correct business decision by asking her was she sure? She handed me back everything I brought in except for the jeans. Now by this time of course I was not pleased and quite frankly I was tired from carrying all those things into the store. They were quite heavy! The thought of carrying all these dresses back to my car and off to Goodwill did not appeal to me. So on my way out of the store I found a mother and a teen girl told them about what I had just gone through, and asked them if they would like the clothing. The daughter was so excited! I did the right thing by passing it on to someone who would really enjoy the dresses, and passed on to a nice mother and daughter what was easily more than $ 1,000 worth of dresses new retail. I would not bother in the future to bring anything in to Uptown Consignment. Also, heads up to pageant moms! I saw quite a few garden variety overpriced prom dresses on the sales rack. Just because you tag a dress $ 400 doesn’t mean it is of pageant grade. Based on my counter experience and what I saw on the racks, I can confidently say we will exclude Uptown Consignment from our future pageant dress shopping.

The space is tight, but I can get completely over that because their selection and prices are awesome!!! They are so on par with trends/​brands/​styles. I got four short dresses for around $ 30 today. By far the best consignment shop in the area for my age and style. I may try consigning there sometime soon.

I freakin love this place, plain and simple.
Staff is fabulous and are always so sweet to my little girl when we go in.
I found a ton of dress pants that were priced so well I was beside myself. I got 4 pairs of pants for $ 15. 2 were brand new and designer. I mean, really?
The store is always so clean and organized. Love coming here and I am never disappointed.

Really good consignment shop in my hometown. The quality of merch here is midway between Savers and Clothes Mentor; a lot of things here don’t have that «brand new» quality to them, but that’s okay; they’re still in good condition and cheaper. :)
Came here to get work clothes, as my wardrobe consists of mostly hoodies, graphic tees, and jeans. I got 6 shirts/​blouses, 4 pairs of slacks, and a shirt and hat for my sister all for about sixty something and change. Not bad at all! Definitely going to come back to get more work clothes.

*written from the perspective of a shopper*
One of the best consignment stores I’ve been to! Found great designer stuff here for cheap, and it is organized very well. The staff is friendly and willing to help you find something if you are overwhelmed by the sheer number of items, as I was. They even kept their store open 10 minutes later for me so I could finish trying my stuff on! Came here to find professional clothes for work and a purse for my sister for her bday, and left satisfied. My sister absolutely LOVES her purse and keeps getting compliments on it too! Everything I tried on seemed barely worn, which I can’t say about other thrift/​consignment stores I’ve been to.

A few years back, I had a brief moment of clarity where I decided I just didn’t like anything in my closet /​I was laid-​off /​it was spring time. Combined, I realized (a) I had a severe case of wardrobe hoarding and (b) what to do with all of this? After a pointless visit to Plato’s Closet, I ventured into Uptown and was relieved that they took EVERYTHING.
Process is super easy, Uptown will accept items in style, like new, cleaned, pressed and on hangers (hangers will be returned to you). Shirts, sweaters, jeans, jackets, shoes, belts, ties, blazers, cardigans: they took everything I brought, and Uptown holds consignments for 60 days. The selling price is determined by their staff. «The consignor will receive 55% of the original selling price on popular labels and all items priced $ 75 or more and 40% of items originally priced less then $ 75.» Basically, if you would buy it — they will sell it. Brand names do great here, and after years of several crazy, stupid, «what the hell was I thinking» phases I realized: I had kept everything from high school and college but most importantly, turns out all of my would-​be donated items could be resold! SWEET
Pat and her staff are great. Friendly, fast, and just really lovely people — I really enjoy my visits here. Aside from clothing, they also take in and sell household items, books, DVDs, jewelry — almost anything really. If you’re strapped for cash, bring your things here — God knows they’re not as strict or frustrating as Plato’s. Better yet, if your items don’t sell they will donated, or you can pick them up.

I began consigning my late mother’s clothing at Uptown in South Windsor last fall. She passed away in her early 60s, and left behind a very large, freshly dry-​cleaned wardrobe that included great pieces (clothing, shoes, purses), much of which had never been worn. My father suggested consignment and I’m so glad I chose Uptown Consignment in South Windsor. It is a bit of a hike from western Massachusetts, but they are worth the trip! All of the people I’ve met there have been professional, super friendly, and considerate. Patti is always so welcoming and Chantale has helped me carry empty storage bins back to my car with me, which is totally not necessary but such a nice gesture. As long as you bring items in good condition, reasonably within current trends (save the leisure suits and shoulder pads for Halloween!) and within the current season they do accept many items. The payout is fair and you can use money in your account to shop in the store, with a 10% discount. I spent so many years donating barely-​worn, nice clothing to charity as I changed sizes, that I wish I’d known more about consignment earlier. I could have made back a lot of money! Anyway I definitely recommend Uptown Consignment in South Windsor. Go go go!

I’ve been an Uptown devotee for years but just recently decided to try my hand at consigning some items. I’m in the process of moving and needed desperately to clear out some clothes that don’t fit (and I’ve given up trying to fit in ‘em. Mehhhhhhhh).
In the midst of my whirlwind workday, I ventured out to Uptown Consignment to drop off a carload of dresses and skirts. The process was speedy and simple, which was much appreciated. As Amy C mentioned in her review, they’re picky about which clothes they accept (they didn’t take most of my spring weather clothing, since we’re getting into off season — makes sense) but they price the accepted articles and add them to the current inventory the same day.
I love that they issued me a user account, where I’ll be able to check my sales and account balance online. So seamless. Looking forward to making a few bucks here! Fingers crossed.

I have been consigning at Uptown for a few years now. Overall, it has been a great experience. I suppose I could just bring all my clothes to Goodwill or attempt to sell them myself, but why would I do that when I paid a pretty penny for my clothes and Uptown does all the work!
It is nice feeling to regularly clean out my closet and bring my gently used clothing to Uptown. I have brought in anything from old purses, boots to regular run of the mill shirts and sweaters. Once they accept your consignments (and they are picky), your items are priced and put on the floor that day. You can call the store to see how much money you have in your account or you can check your account status via an online account. It doesn’t get any better than that! Once your clothes come off consignment you can go in and pick them up. The only pain about that is you have to search the store, but I suppose if you want your «unwanted» clothes so bad, that’s what you have to do.
Even though I mostly go to Uptown to consign, I often will peruse the aisles why I wait for the staff to inspect my items. It is very hit or miss and sometimes I am so overwhelmed by all of the clothes that I barely look, I have been pretty lucky during my past few trips. Brand new Michael Kors dress with tags on that fit me like a dream and I wore for my engagement pictures in Hawaii, new patent leather Juicy couture flats, a new JCrew coat in a dazzling shade of green that makes me wish it was winter! How all these items happened to be in my size and my exact style I will never know! Also knowing I paid a small fraction of what these items are worth is another win in my mind!
Bottom line this a great place to consign and shop! The staff is very friendly and I will often chat it up with the manager while I am there. The only cons in my mind are that the store has SO many clothes that it can be very overwhelming and hard to find anything or even move around at times. Also I feel like it could be more organized.

This is from the perspective of a consignor.
So, a few months ago I dropped some articles of clothing off to be consigned. The process was simple: I brought everything to the back of the store as I was directed, each item was inspected and a decision was made by staff about whether or not they’d take it. They set up an account for me that I could access from anywhere as long as I had internet access to see what items had been purchased and how much they’d sold for. I was given a 10% off voucher to shop around while I waited the short time it took for them to set up the account.
After I left I checked periodically to see if anything sold. It was very rewarding to see the balance after each sale. When I went in to redeem the balance of sold items, I expected a check but even better than that, they gave me a slip with the amount owed to me that I brought up to the front counter to be given cash. Cash! How sweet.
In season clothes are held for two months. After the first month, if an item has not sold it will be reduced to half price. By the end of the second month the things that did not sell can be picked up — but evening wear and gowns can stay longer if you want to keep them there. I went to go pick up unsold stuff on Monday and get the cash from my account.
All the items that didn’t sell you have the responsibility of looking for yourself, which is understandable but can be frustrating. Things are organized in sections by type of clothing but items can be tough to find since the organization can be confusing. I couldn’t find two of my things and the staff who helped me said she’d look for it and call me when she finds it.
I had never considered purchasing other people’s used goods. Truth be told, I’d always been turned off by consignment stores since I like things new. This store comes the closest in changing that in me ever since I found and purchased a gorgeous bathing suit top the other day for $ 2 and change with the tags still on! It was priced at $ 4 on the tag, which I still would have been happy paying, but at the counter it rung up at half price because of a sale! What an unexpected but awesome find! I’ll be back to look around for sure.
As a consignor or a buyer, this place is excellent.

A little expensive, and not too many selections in clothing over size 14. Great purse selection though!

This is a great consignment store that offers not just clothes, but also books and household items. The prices are fair, but their sales are even better. We’ve stopped by each time that we’re in town just to take a peak at the sales, and each time we leave with at least $ 30 in purchases. The store is well layed-​out, and the salesladies are quite efficient. We’ll be back again for sure.