Hilton Garden Inn Memphis/Southaven, MS

Comfortable rooms, great food/​beverage selections. Located near A LOT of amenities– shopping, restaurants, entertainment! Just 15 – 20 minutes from the airport. Shuttle service on call ²⁴⁄₇.

Convenient to Memphis airport, basic lodging. My first try, they put me in a room right next to the elevator that made loud beeping noises… I didn’t even enter before turning around to switch rooms.
My replacement room had 2 queen beds, even though I booked a king room. I asked if it was the only other option… the front desk staffer kind of rolled her eyes and said yes. It didn’t seem like the hotel was fully booked, but who knows, it could have been. It also smelled like smoke, even though it is a non smoking hotel, strange. The air conditioning wouldn’t turn off and sounded like a freight train was coming through my room… I finally found a thermostat and was able to turn off the air for short periods of time before it turned on again. Cable and wifi were spotty… there were several channels that didn’t work.
The morning of checkout, I went downstairs to the lobby area… there were no menus and the server wandering around the breakfast asked if I wanted any hot breakfast items, so I ordered eggs and bacon. I then got a bill for over $ 10, for runny eggs. Had I known, I would have stuck to coffee… the breakfast charges need to be better communicated, since I thought it was free. There is a business center for computer and printer use, if needed.
There is a shopping center right in front of the hotel– the closest and only restaurant within walking distance across the parking lot is a Japanese restaurant. Anything further would require a longer walk or car.

In the area for biz and in a mood for the ribs…
Service is fast and the food is great!
Everyone asks for the baby back but it’s worth trying the spare ribs… they might not be as tender but they have a richer flavor to them… go for them wet… yes I know… this is not exactly a trip to whole foods…
This is soul food.
R.

Wow Ms Donna was amazing. The 24 hour shuttle! Great! Clean fresh I’ll be back when in town!

Very clean, new and nice for the price. The king bed was comfy, bathroom clean and nice and functional. There was a small fridge and microwave in our room, which came in handy. There is some outside seating with a fire pit, which was very nice to relax after a day of driving. There are plenty of eateries around, the building is behind a Walmart, so if you forget something it is easy to pick up. Would def stay here again. Only downside was the doors are very thin so you hear hallway noise A LOT. We were on the first floor and heard everyone leaving the building at the exterior door. May be better on high floors.

Stayed here for a business training and was very impressed with the professionalism and courtesy of the staff. The room was very clean and quiet. The complimentary hot breakfast was much appreciated and provided just the right amount of sustenance I needed to start my work day. I really enjoyed being able to have a morning jog around the upscale shopping center that was adjacent to the hotel. There was some problem with the thermostat of the fitness room (much too warm), so I couldn’t feel comfortable to use the treadmill, hence the outdoor jogs, but the extra warmth of the fitness center had no negative influence on my weight training exercises. The price was just right (through Expedia) – I’d gladly stay here again and I’ve recommended it to friends looking for a nice, comfortable, safe place to stay in Southaven. Southaven is only 10 – 15 minutes away from Memphis, so it’s a perfect staging area from which you can experience all the great sight, sounds, and tastes of Memphis!

I have stayed it this hotel several times and they do a great job from housekeeping to guess service reps. Everything was great including the breakfast the following morning.
It is close to shopping and good restaurants. Try to avoid the ice machine because it is rather loud.

Beautiful décor and perfectly friendly staff make this a great place to stay.

3 of stayed here last nite. Good choice via Wilson Air Center. Thanks folks. Well done.

A solid hotel to stay at in the Southaven/​Memphis area. Close to some great restaurants (like Memphis BBQ Company), and only 15 minutes from the Memphis Airport. I have stayed here for almost 9 weeks of this calendar year, and it has been the only one I have stayed at while in Southaven (Gotta bank those Hilton Points).
My rooms have always been clean and tidy when I got to them, and the staff at the hotel are very welcoming and friendly.
The HGI has a GREAT breakfast selection and it is delicious. (Try the French Toast or the Omelets).
One place needed for improvement for HGI is the wireless internet. When the HGI is full for a night (and it often is Monday through Thursday) their wireless internet is terribly slow for me. I’d like to be able to carry on a video call with my significant other but am unable to do so because of the speed of the available internet access due to so many people being logged into a single wireless internet source. This is one reason why I may try staying at another hotel to see if there is a difference in connectivity in the future.
Overall, highly recommended.

Terrible stay! They were paving the whole parking lot. Had to park in mall. Poor service. Never recommend. I am a diamond member.

Run of the mill HGI. On average with all others and what you’d expect from a lower Hilton chain hotel. Good breakfast and great location.

What more can I say that Melvin C hasn’t already? :) Seriously Melvin’s review is spot on…
I had a late check-​in around midnight, and was greeted by Kenneth at check-​in. Kenneth was very friendly and helpful so late at night. (I got a little turned around and needed to call the hotel for directions, so he was the friendly voice on the phone as well.)
Yes, typical standard hotel room. I fell asleep so fast that I can’t comment on the bed… (so it must have been comfortable, right?). My room faced the freeway, but… it was away from the freeway and protected with trees — so I couldn’t hear any freeway noise.
The gym is open 24 hours, and I agree with Melvin C – the machines looked a little tired.
Friendly staff at check-​out — Cyndi was very friendly!
All in all, a great stay at a great price. (There’s some good deals for AAA members.)

HGI of Southaven — the best place to stay at hands down in that area. There are plenty of spots to stay at around 55 and Goodman — nothing compares to the HGI in that area.
It’s brand new, located within walking distance of several restaurants, retail shopping (outdoor mall), and the Fox & Hound if you care for an alcoholic beverage.
HGI is very affordable — slightly over $ 100 a night before our corporate discount. Walk in and the kitchen, dining area, and bar greet you on the right. Front desk straight ahead, with a small pantry for snacks to the right. Fresh baked cookies always greet you, although they are normally overbaked and hard almost every time I’ve tried them.
The rooms are nice but standard hotel fare. Always clean and tidy, with a nice flat screen TV in every room. Not much of a view out the window — you overlook the parking lot — but it’s a hotel.
The bar area is a small counter with cabinets full of liquor and beer. Not a traditional bar, but just a small hotel bar. The bartender has been the same woman the past two years I’ve stayed there. She knows as soon as I walk in what beer I want to order, and frequently forgets to charge them to my room.
The bar area also doubles as the dining area — hot made to order and continental breakfast is available, as well as lunch and dinner. To be honest — on the company dime — there are far better places to eat around there. Any of the fast food joints you can think of are within walking distance, as well as sit down restaurants. If I’m in a bind I’ll grab a bite to eat there, but regardless of whose money it is, there are better options available.
Your HGI hotel visit will get you into the local gym down the street with no charge — it sure beats the hotel treadmill/​stairmaster. I forget the name of the gym but it’s full featured with free weights, machines, an indoor track, pool, and cardio room. Just get a copy of the receipt from the hotel and bring it with you to the gym.
If you have to stay in the Southaven/​Memphis area, the HGI is the way to go. (Located within 15 minutes of Memphis Intl Airport)