Complete Real Estate Solutions

These people are a joke. You can’t get anyone to call or email you back, let alone give you any actual information. I truly can’t understand how they are in business. Finally got someone to answer the phone after DAYS of attempts and set up an appt to see a property only to find out they lied about when it was actually available and then showed up an hour late to the showing. But told us we must have had the wrong appointment time. The unit had fire damaged appliances that they refused to service. Luckily they rented the property out to someone who applied AFTER us (after being told its first come first served). Dodged a bullet on dealing with these fools. Here’s hoping they go out of business soon so they can stop wasting people’s time and money. Do yourselves a favor and avoid these clowns like the plague.

We use CRES for our rental property & are happy with them! I recommend them & love not having to worry about it each month! Thank you CRES! :)

I switched to CRES after a bad experience with another property manager in Indianapolis and I have been happy. I have four properties with them and they’ve done a good job for the most part. I have dealt with property managers in numerous states and CRES does as good a job as anyone else I’ve dealt with.

If you have a property you are wanting to rent out, do not hire this management company. Spend a little more to have your property managed the correct way. The company paid me late 4 times, they never did their 6 month property inspection to make sure the tenants weren’t tearing up my house. They preferred to keep the tenant happy and not the owner. Customer service is terrible constant arguing with me. Hello I’m your customer. They don’t manage the property at all, all they do is collect rent. The owners of this company have no business being in the real estate profession just awful. I wont recommend them to anyone.

I had my properties managed by CRES for about a year. Throughout the course of the time they had managed my properties on multiple occasions I had considered switching my properties over to another management company.
I had never thought that a property management company would just up and quit managing a clients properties; but this I was able to experience firsthand with CRES. I guess property managers do up and quit on their clients.
I wasn’t disappointed with their decision; I had already been planning on switching my properties to another manager as it was. I felt as if the customer support with CRES was very poor, I always felt as if my properties were at the bottom of their list (metaphor). If I had an inquiry about why I didn’t get a statement or how my rental deposit didn’t show up for the month, I expected it to be an entire week of delays before I actually got ahold of anyone who is in charge to assess the situation.
Granted they have the manpower, the flashy website, the great bookkeeping software, I would never recommend CRES to anyone.