Clark Pest Control

Disappointed
Clark did a good job but they require quarterly revisits. We asked to not have one in Feb and they said we would be charged anyhow, contrary to what we were told on employing them
We were told quarterly was recommended but NOT manditory
We are going to another company.

I called Clark pest control to come look under my house to spray for ants and bugs. They told me they’d be at my house between 8 am and 9am. So I canceled my morning meeting so I could be here to let them in. 10:30 rolled around, and still nobody has showed. No call, no show. Thanks a lot Clark pest control. What a waste of my time. I guess they are the only business in town that doesn’t need the money.

I hate bugs in my house… And therefore I love these guys. I have never had any bugs/​spider problems since we moved into our house and started using their pest control services almost four years ago.
During that time they have worked around our schedules, given exceptional service, and never raised our rates. They also go above and beyond every time they come.
Here’s an example of the type of comments they leave on our invoice «treated the back yard including shed. Moved your emptied trash cans into your side yard. Don’t forget to get the package from your front porch».
How very thoughtful notes like that are! It isn’t their job to let me know Amazon left me a package or take my trash cans back in on garbage day.
The kind of customer service you really don’t expect but definitely deserve! I will continue using them for long time to come.

I contacted Clark Pest Control after the purchase of an existing home. Jay did a very thorough job explaining treatment options. He was very knowledgable about the various little insects seen around my home. Matt, the technician servicing on our home, did an amazing job. He even put on a specialized suit and crawled somewhere to put my mind at ease that there were not any mice or rats. My thanks to Jay and Matt for excellent customer service and exemplary value in pest control.

I contacted Clark to do a pest inspection for my home that was in escrow. They gave me a clear report and then the home fell out of escrow. I soon had another offer and had the home in escrow again. The buyer contacted and paid for another pest report and the new inspector found latent signs of long gone termites and recommended a treatment. I contacted Clark and asked them why they missed the termite signs. I spoke with John who said he would come out himself and do another inspection to see for himself what the situation was. I soon received a call and John told me that yes there were some traces of past termite activity and it was missed because some scraping had taken place. He totally stepped up to the plate and offered to give me a free treatment due to their mistake. I have used Clark in the past and they seem to be very competitive in their prices and in fact I have had them underbid other companies by hundreds of dollars. I now know that they also will follow up with customer service to a degree I have not seen before in a company. My thanks to Clark and John, you are now my go-​to pest company.

Although Debra, the person doing my actual pest control has been awesome, the company manager in Reno (David) is very difficult at best to communicate with. I needed special consideration for my Koi pond when spraying the trees, he was absolutely unwilling to use any common sense and told me I should just cancel my contract. He was actually very rude. Since I have a large property and I had being paying them large amounts of money it surprised me that he really does not care about the customer. I cancelled my contract, spoke with a licensed arborist who indicated that the trees were being over treated and suggested I try CAD a local Reno company who has an arborist on the payroll.

Julie of Clark Pest Control has been wonderful at helping with the pest control (not politicians) at the Edge at Reno Student Housing.
She has kept the pests at bay, and the service is economical.