Marble Slab Creamery

NOT IMPRESSED!!! Went once a few weeks ago it was 15 minutes before closing and she was already closed. Tried again a few days ago ice cream was melting before we got our cup and the waffle cone was stale and tasted horrible. We ended up throwing the ice cream away. I thought it would be similar to cold stone but its a lot more expensive than coldstone and not nearly as good. Wouldn’t recommend.

Who closes early!!! If the hours on your door and voicemail state you are open until 10:00pm and I show up quarter til, I expect you to be open. Very disappointed!

I have no complaints with this place. Friendly service throughout, even though I kept changing my mind every minute like a four year old. (Note: I’m not a four year old.)
The cone tasted fine to me. Probably not fresh, but I wouldn’t say that it tasted stale and like it had been out for a week. They also give you generous portion, so that’s a plus (especially considering the recent heatwave)!
Cue: Martha and the Vandellas — Heat Wave
Most importantly, I enjoyed their ice cream. Not five star quality (arbitrary personal measurement, obviously), but good enough for four stars.

The ice cream I had was grainy with crystals in it. Everyone else’s was creamy like it should be for high quality ice cream. When I told the owner that it wasn’t good and tasted bad, she was rude and said nobody else had complained. She didn’t even check it. It is to expensive for sub quality ice cream.

On the one hand: OH HOLY JEEZ is that a lot of ice cream! Even just two scoops into a waffle cone: OK, that was my daily caloric allotment right there. And MAN are there are lot of mix-​ins! I think I picked a half-​dozen at random that felt thematically appropriate; I know I could’ve taken a stab at dozens more. (Butterscotch chips, Oreo crumbles, gummi worms, granola… there’s a lot to pick from.) That was a big ol’ bellyful of dessert right there!
On the other hand: there are only so many flavors on hand at any one time. And a lot of them seemed to come across as «sweet» rather than «flavorful» — more «this is nice ice cream with strawberry cheesecake notes» than «whoa! it’s like strawberry cheesecake in ice cream form!» The flavors were subtle enough that I wish I’d gone with big bold fruit flavors instead of my actual choices.
That said: nice place. One helluva cone for the money. I’d come back.

I had the amaretto ice cream, it was pretty good. The gal working was really nice and was helpful. However the waffle cone was indeed stale. I tasted my fiances, and his was stale too. Its tough to see this place go from multiple locations, down to one, but with product thats been sitting on the shelves for who knows how long, it makes first time customers like myself, not go back.

Hallow we went to get some ice cream last night to marble slab and we ask the owner if the waffle cones were fresh and she assured that they were, because we told her that last time they tested like very old .
And sure enough one more time they tested like they were mede last year.
I think we are not coming back.
Especially because we heard the same from other customers when we were siting outside.

Took my little family to have son ice-​cream after dinner. The owner was there working hard to keep the shop open. Ice cream was fresh and the boys had a blast.

My husband wanted an ice cream cake for his birthday, so I decided to try something different than the usual «BR» we have been going to. This was a nice change.
First of all, the owner was the one who helped us with the order and she also made the cake. She is really nice and helpful. The cake turned out GREAT. It was masculine and classy. We got coffee ice cream with Heath bar and caramel mixed in.
Their ice cream cakes don’t actually have much «cake» to them. It’s mostly ice cream with all the mix-​ins you want. We got a fairly large size cake for a reasonable price. All of our guests at the party raved about how good the cake was.
Hint — You need to have them add in good mix-​ins or you will get a plain ice cream cake that is just one flavor, so GO FOR IT and add some fun things in!

I’ve always loved Marble Slab even if they don’t carry my favorite bubblegum flavor all year. I went in a few weeks ago and the girl working was friendly and prompt. I accidentally left my debit card on the counter and didn’t realize until the next day. I called and I’m assuming the owner or general manager answered the phone and was incredibly friendly and yes they did indeed have my card. All in all, good customer service, great flavors and great toppings. I’ll take Marble Slab over Cold Stone any day. I also have to mention that a pint of their great ice cream was only $ 1.50 more than a pint of Ben and Jerry’s from the grocery store. So worth it.

First off let me say the old woman that works in there is rude, and second there pretty pricey and you don’t really get what you pay for. Yeah it’s good but in my opinion having BAD CUSTOMER SERVICE can run you away from a business. Maybe she should try getting off the phone, not being impatient while customers are choosing there flavors. Rude ass

Marble Slab makes good ice cream, although I have had better, not too much better. For me the product doesnt need to be the «best,» I look for more than that in a good restaurant. More important than the product is the service and attitude. People… make or break a business. And Marvel, the owner is as good as it gets. She is hands on and extremely friendly. Walk in to her big smile and a welcoming cheer, just makes my day. I love this kind of place and wish more businesses would get a clue.

My boyfriend and I came here after attending the Best in the West Rib Cookoff Festival in Reno since we were craving something sweet after an entire day of eating pork ribs. We Unilocaled and found Marble Slab Creamery and were extremely excited to try a new ice cream parlor since we’re both ice cream fanatics but were sadly disappointed.
Before coming here, we had looked at their menu online to see what kinds of ice cream flavors they made and saw a plethora of choices! However, upon getting to the actual creamery, we found out that they did not carry all of the flavors listed online and had around 10 flavors in stock. Very disappointing because they only had 3 types of chocolate flavors. The swiss milk chocolate ice cream sample we tried was not impressive and tasted like a Frosty from Wendy’s.
I ended up settling for the double dark chocolate mixed with pistachios and heath toffee, which was extremely expensive. I only got a mixed ice cream because there was no one flavor that I really wanted. I loved the pistachios in the ice cream but my boyfriend didn’t like the savory taste of it. He got double dark chocolate mixed with oreos and reese’s or something peanut butter related. The ice cream wasn’t superb and melted quicker than usual. There wasn’t really any body to the ice cream either, which was disappointing considering we’re used to ice creams such as Fenton’s or Loard’s or even Baskin Robbin’s.
I would have given this place a 4-​star rating if it weren’t for how expensive it was! I know Cold Stone’s is expensive but this place was even more expensive… We won’t be visiting Marble Slab Creamery again the next time we come to Reno, that’s for sure.

Really cute place with such a friendly owner! It’s like a cold-​stone with a home-​made old fashioned type feel. The ice cream is delicious and they have a lot more different flavors than Cold Stone. There are also a bunch of different types of waffle bowls and cones you can have. They have their own little recipes if you don’t want to make up your own. They have a lot of different mix-​ins.
The only downfall to this place is that it’s super expensive! For a waffle bowl dipped in chocolate, birthday cake ice cream, sprinkles, and strawberries, I paid about $ 8. There are no different sizes either.
Also, they charge for debit so either use credit or cash!

Love this place! Great tasting ice cream served by friendly owner and staff!

The ice cream was fantastic and the girl behind the counter was super friendly. We like that the toppings choices were classic and a few other goodies and we really like the whole mixing process. The ice cream just tastes so much better that way. I know that Cold Stone does basically the same thing but this place has a much less commercial-​corporate feel to it. And you can buy baggies of «waffle cone chips». Um HELLO GENIUS! lol Why haven’t I seen this anywhere else? :)
Plus, we liked the nice little table and chairs outside. On a summer night, they’re perfect. :) It’s super All American good nights.

Why is it that the only two reviews about this place are from San Francisco natives?
It was 91 degrees out, I was hot, tired, and wanted something to cool me down. Air conditioning is just not going to cut it! They have peanut butter ice cream that just tastes ABSOLUTELY DELICIOUS, but I opted for a Root Beer Float instead.
The boyfriend got a chocolate milkshake, which he regretted as soon as he tasted my float.
It’s a little expensive for Reno, and it’s not the best ice cream I’ve had, so 3 stars.

Ice cream = ain’t got nothing on Cold Stone! The ice cream is not as rich… sweet but missing the real mouth-​feel…
Service = good.
Prices = good, but hey… I am used to SF prices… lol