Action Drain & Rooter Service

I have been through the rest of the «rooters», they all were slow and expensive. These guys came right out, charged a very fair price and didn’t try to over sell or push unneeded services. I felt they really cared and had an awesome work ethic. I HOPE I never have to call them again, but they will be the ones I call!

They fixed it. It was $ 80. They explained why it happened and what structural repairs I can make in the future to avoid it (some weird old school plumbing hack from 1950 could be fixed by putting in plastic pipe if I so choose). They were nice. It was a clogged shower drain.

I don’t deal with plumbers too often but Jim at Action Drain did a great job today. Our main line started to back up due to a tree root issue and I was recommended Action by a friend who used them prior with good results.
Suzanne was very courteous on the phone and accommodated my short notice request to get the issue fixed.
Jim arrived early, contacted me and waited patiently while I commuted back from work. He had a great attitude, explained the issue and what he would do to solve the issue (I ask too many questions) and got the job done within an hour (put 100ft of cable down the line and pulled out a fistful of tree root). After he was done he cleaned up after himself after. Overall a quick and pleasant experience.
I will definitely call back for future services. Highly recommend.

Action Drain unplugged a basement floor drain, quickly, reasonably priced. They were on time and very courteous. I would definitely call them again!

So when you have poo coming out of your basement floor drain the $ 160/​hr weekend rate is well worth the cost.
These things always seem to happen on the weekend so we were stuck with the higher cost. The nice thing was that Justin (drain expert) got the blockage out of the drain with a smaller bit that got us back into working condition. He could have gone ahead and moved to the larger bit to fully clean out the drain but in order to save us some money said to call them back out on Monday. This way we’d be ok through the weekend and then pay normal rates ($ 95/​hr).
Justin came back out Monday and finished off the drain clean with a 3 ½ inch bit. Because this was a ‘continuation’ of work we were not charged any minimum on the return visit.
Justin was friendly, cared about making sure he didn’t leave a mess, and was quick with his work.
I guess the thing I appreciate more than anything was that I felt that this company could be trusted.
We now have them set up to do annual root clean out. Good preventative measure given how much root was removed this time.

had a major main line blockage. My contractor contacted Action. Technician came and could not have been more polite. Found problem to be tree roots. Kept me posted of the progress, did his absolute best to keep the house as clean as prior to his arrival and we felt the charges were well within what we expected. Great job.

Friendly and helpful on the phone. From the phone call to the problem fixed was barely over an hour. Fairy charged. We had a backup from our side sewer.

Courteous, professional, effective. My usual guy (hate to need regular visits from the plumber, but there you go) was too busy, so I called Action after reading the other Unilocal review. The dispatcher made an adjustment and got me in the schedule early. Justin got me fixed up straight away, without any attempt to upsell. Good experience!

Probably the most ethical businesses out there, always willing to work around your schedule and charge a reasonable price.
About 10 years ago, I had a sewer line that was backing up. I opened up the phone book, and booked Mr. Rooter to come clear the line. Big mistake.
Mr. Rooter said they put a camera down the line, said it was collapsing, and that I had to replace the whole line at a cost of around $ 7,000. Of course, I was freaking out about that kind of expenditure. I started calling other companies about repairing the line. When they asked who diagnosed it, I would say «Mr. Rooter». Every one of them cringed when I said that name.
One of the contractors told me to call Action Drain for a second opinion, which speaks highly of him because he was basically turning down business.
The owner came out and sent a camera down the line. Although the line was not in perfect shape, he said with regular cleanings the line would last for quite some time. He even gave me a copy of the video (which Mr. Rooter mysteriously never did).
Just as he said, the line still works fine ten years later. I have it cleared every year or so, which is about $ 100…and sure beats a repair that would have cost me thousands!
Keep up the great work, Action Drain. And screw you, Mr. Rooter!