Express Scripts

I wish I didn’t have to pick a star at all! I have to use the mail order as per my insurance company however this is by far the worst company! I’ve asked for an ID card 4 times since April. Received nothing. I keep telling them, they said they’ll send one. I use a co pay assistance card for my meds which sometimes they have applied, other times they didn’t and they just don’t ship my meds! I can’t be without them! Or they have on THREE occasions! That my medicine was SHIPPED and on its way, than 2 days later
NOTHING! it’s not here? I call. They say they have no idea why someone would tell me that. I’m showing a balance of 200 that’s not allowing us to send your med!!! Btw, my co pay is $ 5, With this assistance card otherwise 200.00 is the co pay. So I REPEAT TO THEM THEY ARE NOT APPLYING MY CARD!!! Three times we’ve done this since June. Oh and last week I called my script in a day too early. They charged my bank account without my permission 200!!! Over drew my account! So the operator says oh that’s pending, charges me the 5 dollars I’m supposed to pay
Assures me that it won’t be taken out of my account, we don’t take it out unless we have your permission. guess what I woke up to? 200 posted to my account UNAUTHORIZED