Tuxedo Gallery

I had to deal with these people after my friends wedding. They charged me $ 60.00 to replace a vest that was allegedly ruined at the wedding.
I don’t think it happened at the wedding, but they swore they go over every tux before it goes out. We noticed stains on a tie that another groomsmen was wearing when he tried on his tux before the wedding. So they missed that stain before it went out, but not this… Right.
I requested a picture of the damage and they sent me one via text message. Very unprofessional, very low quality. I pointed this out and they told me I had to see the damage in person to understand it. Well I live in Seattle, this was an out of town wedding I went to so I can’t.
If you have to use them make sure you check everything right there in the shop.
In the end I paid and the only reason I paid the money is because if I didn’t they would’ve charged the groom. In other words I felt like I was blackmailed.

Best Tux shop in the Northwest. We work in the wedding industry, and we’ve seen other shops get orders wrong, not have the right inventory because something wasn’t shipped in. The Tuxedo Gallery has their warehouse here in town, and all our interactions with the staff have been positive.

This place wasn’t very customer service oriented. They gave my brother the wrong sized tux for his wedding. Then one member of his party accidentally took their clip on tie home with them and offered to mail it back directly to the shop a day late.
You’d think that they’d allow that to make up for giving him the wrong sized suit on the most important day of his life. Nope. $ 30 charge for a clip on tie that isn’t even worth that much.
I would never use their services again, they appear to think that referrals aren’t important and hope to squeeze as much cash out of you as possible and then not deliver on what they sold you.