Reslan Motors

We went there to check out some caravans for our family. Our salesmen was Sam, he was wonderful! Super laid back, and not pushy. He allowed us to take the van for the entire day and do whatever we wanted. We took the van to the dealership of its make and had it checked out perfectly by the mechanic there… For the financing part we worked with Peter who again was super nice and helped us understand the full pricing break down.
We are missing the key to the van, we only have the clicker, and they agreed to order us a key from the dealership.
Very happy with the service we received.

Took my car to Penske Ford to get my Seatbelt fixed. They had my car for six days and it still was not done. So I picked up my car on Saturday and took it to Reslan Motors. Ruben got my car fixed within 15 minutes great job. If you need your car fixed I recommend Reslan Motors

What adjectives come to mind about used car dealers? Lying, cheating, sleazy con-​men? Yep, those all apply perfectly to this used car hell, aka Reslan Motors, Inc. I spent several hours there getting worked over by every dealer trick in the book. They must sell exclusively to stupid people because they are really, really bad at hiding their deceit. At one point during the dog and pony show, I pointed out a completely BS fee and the salesman agreed to remove it, but added it back to the price of the car right in front of me. He did this at least 3 times — literally just moved numbers around, i.e., «sure I’ll give you the car for $ 500 off,» and proceeds to deduct $ 500 from my trade in value. They basically tried to steal my trade-​in by offering ½ the KBB trade-​in value.
Unless you immigrated from their part of the middle east, don’t expect to be treated with any respect or honestly here. And look at the positive reviews, they are mostly from people with only 1 or 2 reviews total on Unilocal.OBVIOUSLY FAKE! Come on.

My family and I are loving our car from Reslan Motors. Sam and the whole team has excellent service, I felt very valued and appreciated during my car buying experience .This was my first time buying a car and Sam went above and beyond to make the process as smooth as possible. Because of Reslans excellence they have a new and loyal costumer I cannot wait to buy my next car through the Reslan family :)

Got referred by my best friend since she bought her car from here and kept bragging to me about her experience with sam, let me just tell you SAM and everyone at this dealership is amazing! SAM is such a hard worker and made the best deal happen for me, he made my car buying experience stress free and got me into a car with fantastic mileage, in extraordinary condition at a phenomenal price! I will keep coming here for all my cars in the future along with raving to all my friends and family members !
A well deserve ******5 stars******
Keep it up !

Awesome service. Friendly crew, everyone took time to greet and meet me, paper work was done with ease. Absolutely no pressure.
I didn’t just get a car, I inherited friends.

I bought a 2008 BMW 335i that was in showroom condition. So I thought. The sales process was smooth. Only moderate sales pressure, which I can deal with. I was told that the car was checked out and was fine plus it was just serviced by Reslan (oil change, detailed, with new tires). So far so good. New tires are important because the BMWs use runflat tires that can sell for $ 400 each. For example, the recommended tire: Bridgestone Potenza RE050 A RFT, has a list price of $ 536 each.
After only 1 week of driving, all 4 tires became ruptured and flat. I drove entirely on freeways and not off road. Therefore I was looking at over $ 2000 for a new set of runflat tires. I decided to put on conventional tires even though there is NO spare tire with this model of BMW. Costco cost was $ 1100. I phoned Reslan Motors and spoke with my salesperson Sam and related this tale of woe. I got a response that «I will check to see what can be done and get back to you.» So far NO response back to me. I will modify this review if they give me a fair remedy to my outlay of $ 1100.

I was looking for a truck after mine was stolen (bummer). I came to Reslan Motors by accident when I passed by and saw a line of trucks in front! Not only did they have an excellent selection, but Sam made every effort to find me a truck that had all the options I wanted. I took a Tacoma for a test drive and it was fantastic, except it did not have 4WD. He explained all the options it did have (SR5, TDR Off Road, rear differential) and even showed me a few of their other trucks on the lot that did have 4WD. I left with info on a few of their trucks and continued my search around town. Let me tell you that I think I met every sleazy used car salesman in San Diego! Yikes, there are some bad ones out there. I did find some other nice trucks, but I came back to Reslan Motors because Sam was not sleazy at all! In fact, I’d say he is a real stand up guy and didn’t pressure me at all! They even let me take the Tacoma to a mechanic friend of mine to get it checked out, which it did with some minor (and repairable) issues. Sam not only made sure all those repairs were done, but also extended the warranty AND because my insurance only paid me so much for my stolen truck, he worked with me on the price so I didn’t have to empty my bank account. Okay, so I pretty much emptied it, but I believe I got a great deal that was very fair for the value of the truck. I love my Tacoma and would recommend Reslan to anyone looking for a used car. They definitely go above and beyond to make buying a used car as low stress as possible!

Reslan Motors settled with me for an accident caused by one of their renters to my vehicle. It was a fair settlement, although it took a lot of pushing beyond what I thought would be needed.

I bought my 328i BMW last year in May, and so far I had no problems. My car feels new (even though it’s 8 – 9 yrs old), everything looks in great condition as well, and every staff in here has help me out. Thank you Peter for helping me convince my mom to get this car! Lol. You guys are the best!!!

They didn’t know their own pricing well.

WORST Experience ever!!! Don’t fall for this scam! I bought my bmw there and after 3 months I started to have problems with everything. Ended up spending 4500 on a brand new engine because the one I had was just trashed!!! They buy their cars damaged and totaled mechanically and just fix them before they sell it!!! Be AWARE!!!

For starters let me say to you guys looking for a car in san diego GO HERE! i came across this dealer about a month ago and i contacted them for a honda civic. i had little money at the moment and george didnt turn me down he just told me get a little more money and come back. i gathered the down payment and they put me on a luxurious ford taurus and me and my wife are loving it. They worked really hard because of our credit and still they were the only ones that helped and took great care of us! i am very happy with the deal and here you are not gonna meet a salesman, you are gonna make a friend! thank you George and Peter for having patience and attending all my calls and questions! i will be recomending you guys definitely!

The team at Reslan did a fantastic job fixing my 2014 jeep grand Cherokee. I am very pleased with the quality of body work and paint that they did to the right doors. Excellent work, you cannot tell that it was ever worked on or even painted. Keep up the good work Ruben!!!

We came in to view a car we had seen in autotrader. Unfortunately, that car was no longer available. As we walked around the lot we saw a car we truly loved but it was priced out of our range. We walked away after about an hour conversation and decided it was not meant to be. The very next day we received a phone call letting us know that they were willing to work with us and accepted our offer which was well below their sale price.
They were very attentive, very friendly, and most importantly, got us into the car we loved! Can’t say thank you enough!!!

I am a happy costumer, in love with my new car and for sure I will get a few more in the future from Peter and George .
They make you happy because they know you come back or bring friends and family
And that’s what I do, tell friends and family
See you soon
Falk

Wow okay here’s my update! Exactly 1 month ago I bought a Mazda Rx8 here. I took it to my mechanic and it was just done. Took it back to Reslan Motors over 6 times, and nothing was fixed. Eventually they took it to a «specialist» who determined it wasn’t in any condition to be driven…
HOW GREAT IS THAT?! I found the perfect car in my price range, just for it to be taken away after a month! besides the emotional distraught I was put through, lets not forget the fact that they sold me a FAULTY car!
I ended up exchanging it for a car thats not — so– great while i look for another car from elsewhere.
Im so fed up withthis company.
DO NOT RECOMMEND– great prices and beautiful cars. but thats not what makes the car run!

Bought a car here and had a few hiccups but overall everything went well. Recommended.

Went in to shop cars
Expressed interest in one,
He insisted a different one was FOR ME
Made the mistake of giving my cell # to him
And he calls and calls about the car I WAS NOT interested in. Leaves very kurt voicemails
Then I answer once, he says are you coming to get your car?
I said I have yet to make a decision. (To be polite)
He hangs up on me!
Not customer service oriented, clearly

I can’t say enough great things about these guys. I bought a used Mercedes after my loyal and faithful Volvo wagon with 200k, that I love, needed to be replaced. I was very skeptical at first, never heard of these guys and you know, YOU CAN NEVER TRUST A USED CAR SALESMAN-​UNTIL NOW!!! These people are simply customer service at its best. They treated us very, very well and all seems to be working just fine, and they made sure it will by taking care of every one of my concerns. I really cannot believe how these guys do business. they made me rethink what a used car salesman means. They are completely honest, have integrity and will do all they can to be sure you get the right car and then make sure it is a quality car, even after the sale.
This is my first time that I have left a Unilocal review and am so happy that my first time is reviewing this company. I consider it a privilege doing business with them. Sam, Daniel, Ruben, Peter, Alan, the amazing other Mechanic that I am embarrassed that I cannot remember his name, and the rest of the guys, I soon will be calling them Family as I plan on bringing my new car to them for my future service needs. Reslan Motors/​San Diego Auto Direct. Thanks to all in both sales and service for making my new ride the best it can be. These guys are just not great business people, they reflect what humanity should be like everywhere, and they do it all with a smile!!! Thanks again. Daniel and Chad.