VCA Spring Animal Hospital

Complete rip off, they don’t seem to care about anything but getting in your pocket. They let my dog leave bleeding because we didn’t have $ 750 to sew up a cut. I used them for years but when you balk about their ridiculous over charging they treat you very poorly. My wife left there crying.

Great customer service! !! My dog had her 3^rd puppy package. Clean hospital and caring staff.

Don’t bring your animal here. I am a senior citizen and disabled vet and I have never been to a VCA Animal Hospital before. Dr. Hope Hollingsead diagnoised my cat as having a saddle thrombosis and told me that either I come up with almost $ 3,000 for hospitalization or euthanize my beloved pet. I wanted treatment options, but she convinced me that even if the blood clot was dissolved it would happen again and the treatment never works anyway. She refused to even give my cat a baby asprin or a heparin shot. She demanded $ 800 to begin any treatment at all. I didn’t have that kind of money available immediately, so she made me fill out a credit card application that was almost 30% interest rate. I was approved only for the amount to cover the cost of putting Johnny Cat down forever. Its like I had absolutely no choice at all. Then she charged me extra to dispose of the body. She was actually going to bag him up like so much garbage and have me carry a dead animal home with me to save me the disposal fee, but charged me for the «free exam». I was bawling my eyes out. What a cold-​hearted ice cube this woman is. I hope she enjoys her blood money and the kick back she gets from the high interest credit card I’m stuck with. These people are all about the money and could care less about animals or humans for that matter.

Very dissatisfied. They like to try to charge for every little thing. Front staff are less then helpful. We made an appointment to get vaccinated and they lied to us on the phone not needing an exam. Wasted a trip and the front desk supervisor was not helpful.

We have been using VCA Spring for our dogs for many, many years now. Dr. Carter and his staff are awesome! On multiple occasions, they have been wholly responsible for saving the lives of our precious fur babies. I completely trust them for the health and well-​being of our animals. I like the fact that many of the staff members have been with the office for a long time, so you always see a familiar face when you are there. The staff up front often remember your name and the names of your pets right when you walk in or call.
Dr. Carter is a top notch vet — period. He has held our hands during the passing of a beloved Labrador, he’s personally called us after hours from his home to check on one of our dogs and is always approachable with questions or concerns. He’s very jovial, but thorough, in the exam room with you. And, he’s even open to discuss college football after he finishes (He’s an Aggie and we are Longhorns — the conversations are always fun!).
With our current Lab and Shih Tzu, I could not imagine taking our dogs to any other doctor. Spring VCA is just too special of a place.

VCA supports the SPCA by providing free initial exams, so VCA Spring Animal Hospital has been our vet practice of choice since we adopted our four legged family members, Brandy and Ginger, from the SPCA in 2010. The front office, vet techs, and the docs are all great and treat us and our pooches like family.
We have used another vet literally within a stone’s throw or two from our house with other dogs we’ve had, but we would rather drive the 5 miles or so to go to Spring Animal Hospital.

We took our lab here because she had scabby spots on her stomach and we just wanted to make sure they were ok since they didn’t bother her. We took her in, and no one knew what it was or had any idea, we were throwing ideas out there to them and they would say, yah that could be it, lets test for that it will be $ 100.
We didn’t test or do anything with them cause I did not want to test for something they had no clue what it was and spend that money for nothing.
We will NEVER go back…

Nice, but not worth your time. Can’t seem to diagnose a problem after 3 visits and several tests. They just seem to keep giving bills and saying that they will give you answers but after reviewing the tests they cannot.

We have been taking our pets to VCA Spring since 1994. They have treated our cats, dogs, lizards and birds. They have gone above and beyond in care, even treating my daughter’s lamb that she was raising for FFA. They have treated our animals for dog attacks, injuries, cancer, lupus, epilepsy, skin disorders, heart problems, spaying, neutering, etc. We have had to have 4 animals euthanized due to old age and health problems total since 1994. The vet lights a candle, dims the lights, and is very comforting through the hard decision of euthanasia. Dr. Hill has cried with us many times, as she feels for every patient as though it were her own pet. She is probably the most upbeat and friendly person I have ever met. Even on their busiest days, she is smiling and encouraging. Dr. Carter is very caring and understanding. He is highly competent, and if he runs across an illness or condition that he’s not certain about, he will contact specialists to confirm or disprove his diagnosis. My nerves are calmed just knowing that Dr. Hill or Dr. Carter can handle anything we bring into the clinic.
Some people have noted that VCA hospitals are high-​priced. I don’t know if they are higher, as I’ve never been to another veterinarian since we moved to Spring in 1994. Even if they are higher in cost, I gladly pay it, because I know that «you get what you pay for». Some reviewers of VCA hospitals complained about unnecessary tests being run. All I know is that the tests are run and they almost always show something wrong with my animals. I am glad to have the tests, x-​rays, etc. and never consider them «unnecessary». My daughter relocated from Texas to Arizona, then to Pensacola, FL, Jacksonville, FL, and then to California (she is military). All this happened in 18 months, and the entire time her dog was seen by a VCA veterinarian in each city and state where she has lived. It is comforting to «keep it in the family» when choosing a new vet.
I have used six veterinary clinics in various cities in my lifetime, and VCA is the best of of all. Thanks VCA Spring for being the most caring and competent veterinarians I have ever had.

We’ve been taking our dogs to VCA for quite awhile and have never had a bad experience. Recently, one of our dogs was attacked by another dog and everyone at VCA, from the front desk staff, to the techs to the veterinarian were AMAZING! They were all compassionate and caring, both about our dog and about me.
Dr. Corey Hill is truly a wonderful person and an outstanding vet. She clearly cares about both her four-​legged patients and their owners.
THANKS VCA SPRING!